Customer Ratings & Reviews

Super functional and gorgeous! Counter Depth doesn’t stick out into your kitchen like a sore thumb!

The overall quality of this fridge is great. The only qualm I have with it is the lighting on the inside seems pretty cheap and oddly located. The measuring water dispenser is a nice function but it's not even remotely accurate.

Our family is very happy with our new refrigerator. Best features: bright lights, easy to clean ice and water dispenser, preset measurements for water dispenser, large roomy shelves width wise. Worst features: No butter compartment!, a little noisier than our last fridge, shelves are short front to back. Maybe not such a bad thing because food doesn’t get hidden and forgotten deep in the back. Overall a good product.

A little noisy but works GREAT. Water dispenser could expel water faster but workable

Ordered this counter depth model to improve the look of the kitchen. Replaced something too large for the space. Looks great. Love the ice access from the dispenser and in bulk from inside the freezer. Only issue, Whirlpool very short on shelving. When I called to order an additional freezer shelf, the guy admitted that many have to order additional shelves with NO discount -- full price plus shipping. They ought to offer a shelf bonus package for new owners of this model.

Operates fine but it’s noisy. Some items in the top shelf froze at factory settings Also the water dispenser was confusing in operation and resulted in water in the kitchen floor.

Perfect size and fit. The more expensive model had a different handle but for our kitchen. This refrigerator is much more attractive. Perhaps for a condo the other handle would be OK. Nice design inside and very happy with this refrigerator.

This is a great improvement from my former unit. It is very quiet and the drawers slide smoothly in and out. I am very happy with my upgrade.

I really like my fridge- it is spacious despite being counter depth. The ice and water are a little loud, but I think they all are.. It is nice looking and fits perfect. All foods fit easily.

So many little annoyances with this refrigerator, I can't believe in 2018 some of these things haven't been thought out. The top shelf is just a fraction of an inch to short for a two litter bottle. Also the top shelf had the water filter and air filter in the way. I could live with that but the "LED Lighting" has bulbs the same size as regular old bulbs, plus a bulb guard around it and you can hardly fit anything on the top self, the most used shelf. While there are other fixed positions for the shelfs, they really only make sense in one position only, so in affect you don't really have adjustable shelfs. Same goes on in the freezer large guards of the over-rated LED bulbs. Ice cubes that are to small. Disappointed..

I typically dislike reviews where there is a problem with the shipping or something of that nature, however, as there are many places to buy kitchen appliances, I feel it is only fair to factor in the experience with Best Buy as part of my review. I am very happy with this fridge - it has plenty of room, especially for taller items like milk jugs and it also is nice that it's "counter-depth". My problem is that the Fridge came damaged, with large scratches on the front that were not part of shipping as I witnessed the protective wrap being taken off of the fridge. I have contacted Best Buy on 3 occasions over the past week and was told I would be able to get a replacement and to wait for a followup email and call ... I still have received nothing. If I could do this again, I'd get the same fridge, but not from Best Buy.

We were too excited when we finally found a side-by-side refrigerator with water and ice dispenser to replace our 15 year old unit that we didn’t even look at the freezer space. We had to find extra 12x12 trays to use as extra shelving to hold more items. We also have to learn to re-pack bulk items into small packages to fit the space. The refrigerator section had no egg tray and the butter compartment that I’ve gotten used to.

The refrigerator is actually a good size. It is quieter then the last one we had.

Purchased not on sale. Sorry i did. Works ok, just limited space, freezer not so great, ice maker just doesnt hold enuff. Couldve got a much better deal...timing was off. Prefer three doors or four.

It is an attractive addition. It is very practical in quantity regarding the size and quality regarding the texture of the material inside, outside and the expensive looking aesthetics of the lighting also inside and outside.

Perfect solution for my kitchen. Love the Sunset Bronze color. Only issue if that Whirlpool quite cheap about shelving. I have ordered an additional freezer shelf & also want one for the frig. Who stacks their freezer 3 feet high? Don't mind purchasing, but they need to give a discount to new frig owners. The 2 Whirlpool sales people I spoke with said everyone finds the shelving inadequate....so they spend $$ to buy what should have been there.

I am pleased with the refrigerator we bought. It’s attractive and so far works great.

This Whirlpool frig is perfect for the space I had -- not as deep as some of the other brands I looked at but it did not give up any space inside -- perfect for me! -- I love the look and more importantly the functionality of the frig -- great buy

Plenty of space, filtered water, good ice cubes. Easy for my kids to use. We love our fridge

The price its Good i recomendable this product its Good for a family