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Customer Ratings & Reviews

Your price for this item is $1,799.99
The comparable value price is $2,199.99

Customer reviews

Rating 4.2 out of 5 stars with 930 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers find value in the compact size, water dispenser, and spacious interior of the 19.7 Cu. Ft. French Door Refrigerator. They appreciate the flexible French doors and stylish design. However, some customers have concerns about the limited shelf space, noise level, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 930 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fantastic fridge, highly recommend it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, fits perfectly in our kitchen, the French doors are great and flexible, and the freezer is big and roomy. Highly recommended.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Has issues with the right side door

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Limited shelf adjustment. Cannot accommodate larger vertical items. Plastic trays are flimsy and frequently get stuck and cannot be pulled out. To access the produce trays, both sides of the door must be opened. When you open and close the left side of the door, the right side may partially open and not seal properly. The freezer is relatively spacious for this small refrigerator. This fridge is quiet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Small-Size Refrigerator!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great & fits perfectly in my tiny kitchen! Interior is well designed to hold as much as possible -- no more odd little shelves that aren't useful. I can't recommend this refrigerator enough; really pleased with everything about it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice and roomy fridge/freezer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my fridge very much! Room is great + shelfs, freezer is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 2 out of 5 stars

    Poor craftsmanship

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fridge but it looks like a 3 yr old put it together! Bad over gluing rough edges $2000.00 doesnt get you much anymore kinds sad! But overall the fridge has a nice water access and ice machine works great so if it wasn't for the bad sloppy work it would be a nice fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Good refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator and design for easy access to all compartments.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased a refrigerator with French door and really like it. Very roomy inside.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motor has small noise while is running over all very satisfied

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Produce drawers don't hang correctly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overhang for the drawer must be too small. No matter how careful I insert the drawer it falls down during closing. I would skip the slide altogether if I could. So each time I pull the drawer all the way out and do my best to reinsert just to watch it fall again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Requires repair

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Delivery people were not prepared with the tools to remove the old fridge and bring in this new one. My husband had to help them to remove some framing on the our outside door and remove the doors on the old fridge. 2. The center piece on the door was loose and eventually fell off, covered under warranty-Whirlpool repaired. 3. Called local appliance tech because my husband thought he didn't have the correct part to hook up the water line, Turns out that the part was actually broken, most likely fridge was dropped and the part probably has black asphalt residue. The tech took some backing off of fridge and found a dent in the back. Bought 5/29/21.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    My new fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loving my new refrigerator. Plenty of space and it don't take up much space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I could use more space for cartons and tall bottles but the door storage is adjustable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second refrigerator in kitchen, must needed is a dedicated circuit 20amps, then run a stainless steel line to ice maker, make sure your flush out the line per directions. ( note: secure the braided line to the refrigerator using the clamp on it.)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great frig but extremely small. Its for 1 to 2 people only. Drawers inside don't close all the way.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this refrigerator, so easy to get stuff in and out of!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, small refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator cools very well. Plenty room for all my groceries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy we went to Best Buy they had this model in stock we were waiting to a different stor for 2 mos. This is better quality right size we are very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i absolutely love it freezer drawer is the best...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed in quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator will not cool colder than 40 degrees at coldest setting. Best Buy sent replacement after 4 weeks backorder but same problem. Next replacement not available for 8 weeks. If I want repair I have to call Whirlpool directly. Best Buy does not handle repairs for Whirlpool per my Case Manager. Hope Whirlpool customer service is better than Best Buy.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Dear Disapointed,
      Thank you for your review.
      We are sorry to hear of your Refrigerator concerns. We would like to inquire further about your
      review with you. If you have not had your issue resolved, please email us at [email protected] at your earliest convenience with your username Disapointed, a copy of the review, your name, address, a phone number, model and serial number, and date and purchase. Also please let us know if you have any extended service plan. We look forward to your reply. Thank you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    French doors fridge

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The over all appearance is very nice and very classy, but the ice maker after Few months makes very loud noise and ont one the repairmen came to say the ice maker is broken After that he said if he comes back for a second time to repair we will pay again which is still on warranty,now I have to buy again a very simple one costing $700 to replace this frenchdoor fridge.I’m sad that very nice and expensive broke so fast , this is the 3rd fridge that I bought in just a few months interval

    No, I would not recommend this to a friend
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