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Customer Ratings & Reviews

Whirlpool - 21.3 Cu. Ft. Top-Freezer Refrigerator - Black stainless steel-Front_Standard

Customer rating

Rating 3.7 out of 5 stars with 13 reviews

  • 20%
77%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-13 of 13 Reviews
  • Rating: 1 out of 5 stars

    Not the Refrigerator that is advertised.

    Posted
    JJHM
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    On-line purchase. No product reviews listed when we purchased. One of the main selling points to this Frig was the interior water dispenser with filter for such a good price. This Whirlpool make and model does not have the features the Best Buy website says it has. Non of the refrigerators that Best Buy sells has a water dispenser feature for less then $1600.00. Many problems with trying to get the frig we ordered over the phone. Finally had to go into a store to take care of the problem. Not to mention that the Freezer does not seal well and in less than a month there is ice and frost forming just inside the freezer. I would NOT buy this refrigerator!

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good product

    Posted
    Andrew
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    So far this Refrigerator runs quietly and looks very nice but does have one major design flaw: The shelves on the inside of the freezer door are left open on the base so that products fall through unless you can squeeze them - not very practical for storage. Also made clear when ordered that the way the doors opened was to be switched to the other side - when delivered it was wrong so that it took the delivery men an extra hour to switch them, all without the proper tools to do it correctly.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Fridge

    Posted
    WhirlpoolGuy
    • Verified PurchaserVerified Purchase

    I've only had this fridge for a few weeks. I do like it. It is what I was looking for when I was shopping for a standard top freezer fridge. Its basic, but that's what I like about it. The one thing I think could be better is the pull out drawer. I wish it was a deeper than it is. But other than that, it is a good unit for the price.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Poor door shelf design.

    Posted
    Couse
    • Verified PurchaserVerified Purchase

    As others have pointed out, there is a too wide gap between the door shelf and the side guard. This allows many items to fall through the gap and fall out. We had to buy plastic containers to place on the shelves to hold smaller items. The top location of the light allows the beams to be blocked out by items on the shelves, resulting in shadows on lower shelves.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good in a pinch

    Posted
    m1234
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Refrigerator is poorly made. After reversing door opening, there was no plug for holes left when the handle was moved. Those holes were rough, ugly and looked unfinished. Shelves are poorly made and look third world. If this refrigerator were in the store, I would never have purchased.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    I love it!

    Posted
    Purple32
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I love my fridge! I had bought some other fridge but It had some things I did not like, so I exchanged it for this one and I love it! They changed the opening side and it works perfect. From keeping my stuff cool to having enough space, this fridge just makes me happy. Thank you:)

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Not as advertised

    Posted
    Patty

    This refrigerator is not as advertised. This fridge does not come with an interior water dispenser as listed in the produce description. I special ordered this refrigerator from the web because I wanted a water dispenser and filter. I had to return the refrigerator.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great fridge

    Posted
    HalfaMip
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    A replacement refrigerator and looks / fits great. Don't know why fridge wants to hook up to water line as it doesn' have an ice maker. Will have to order one to install later.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    very happy so far

    Posted
    RvrRnsWld
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Quiet and large. My last fridge was 2.5 sq ft smaller. This one feel so spatious. I installed the ice maker - easy. So far - not a single complaint

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very good for limited choices available.

    Posted
    Patti
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    My new frig works great for our small family. We have limited space in our kitchen for a frig and I am very happy with the Whirlpool frig I purchased at Best Buy.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Doesn't come with ice maker as described online

    Posted
    Laoli
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    From the pictures and online description I expected it to come with the ice maker, which wasn't the case. Everything else is great.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great purchase

    Posted
    BJ246
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The smudge proof feature is very nice. Very roomy inside.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent purchase

    Posted
    Gabby
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It has so much room, and I particularly like the freezer light.

    I would recommend this to a friend