Customer Ratings & Reviews

I am happy with it. It works pretty good and it has enough room for my needs.

Excellent quality product. Simple and nice looking with everything we need for a side by side. Lots of shelf room and bin room. Very pleased. We just had it installed in mid-March, 2020.

Overall very good but it seems to be much noisier than expected. It took over 4 months to get it too.

I have had my new refrigerator and couldn't be happier. Took me 2 years and 4 months to get someone to special order for me, but Best Buy delivered on the product. It was worth the wait.

Purchased this unit in bisque 5/10/2020. Due to covid took possession on 7/26/2020. This is to be expected now days and have no issues with that. Luckily my prior refrigerator was still operating (17 years old). The quality seems good enough to me and is operating at the proper temperature. My only complaint about the unit itself is the noise that emanates from it. When running it can be heard throughout my "smallish" home. I have a decibel meter and it puts out a steady 50db while running, which is louder than my dishwasher (low 40's). Called Whirlpool to ask about this (spent an hour for my call to get thru to agent). Asked them what is normal and that isn't anything they have the least inkling of. There is not a soul at this large corporation that can answer this question. My only option was to setup an appointment with an appliance repair company. If they deem this acceptable and there is no malfunction it will cost me $120. Perhaps I could get used to this added noise but the thing runs an awful lot (probably half the time) without even opening the doors. Note that the unit cooled down properly after a few days and the room temperature is 74 so it isn't because it was still in cool down mode from the 80 degree day of delivery. Don't like being a hack but Whirlpool "customer care" is anything but. Will ponder the return of this unit, thank heavens I kept my old fridge just in case.

Love, love, love, my new whirlpool refrigerator! Such a great price! Water, ice, roomy! Absolutely love it! Thanks Best Buy !

There aren’t many options when you are looking for something in this color. This is a great choice and a great value.

In addition to having to wait 3 months, receiving a damaged refrigerator, and having a TERRIBLE experience with BB customer service trying to remedy these issues, the refrigerator is not the best. Machine is loud, lacking a meat tray/cold cut drawer, the water leaks from the ice/water dispenser and the drip tray is not made for preventing water from getting on the floor. Any time the kids use the ice or water, there is always some water on my hardwood floors that needs to be cleaned up (due to no fault of their own). The refrigerator is freezing my drinks despite having the setting on the "ideal" temperature. The freezer shelves are not made to store larger boxes. Overall, does the refrigerator work, yes, but I wish that there were other biscuit/bisque appliances that were available in this size.

The customer service was outstanding! The product is awesome so far! Very pleased!!!

Won't know if I like the fridge or not, until it is delivered 8/27/20. I'm sure I will. Limited availability on the color I needed. I hope and pray it will work for us. Won't shop anywhere else but best buy in Aurora, IL Thanks Ed & Stev for helping me with my purchase!

Switched refrigerator to white because of delayed delivery and no range available in biscuit.