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Customer Ratings & Reviews

Your price for this item is $1,439.99

Customer reviews

Rating 3.9 out of 5 stars with 42 reviews

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Rating by feature

  • Storage Capacity

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Design

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers express satisfaction with the water dispenser and spaciousness of the 21.4 Cu. Ft. Side-by-Side Refrigerator. They appreciate the convenience of the water dispenser and find that the refrigerator has ample storage space. However, some customers have concerns about the noise level of the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 42 reviews
  • Rated 4 out of 5 stars

    Efficient Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with it. It works pretty good and it has enough room for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Reliable, Spacious

    Rated 5 out of 5 stars

    Very pleased with my new Whirlpool side by side.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality product. Simple and nice looking with everything we need for a side by side. Lots of shelf room and bin room. Very pleased. We just had it installed in mid-March, 2020.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Spacious, Water dispenser

    Rated 4 out of 5 stars

    can't keep finger prints wiped clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    received my new fridge about 2 weeks ago and we love it. it is compact but not too small, makes a ton of ice quickly and is super quiet. the only issue I have is being able to wipes the prints, off the door, handle, etc, if it is this difficult to keep clean and shiny after just a couple weeks, I cant imagine how it will look in a year,

    I would recommend this to a friend
  • Cons mentioned:
    Noisy, Poor customer service

    Rated 2 out of 5 stars

    Noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this unit in bisque 5/10/2020. Due to covid took possession on 7/26/2020. This is to be expected now days and have no issues with that. Luckily my prior refrigerator was still operating (17 years old). The quality seems good enough to me and is operating at the proper temperature. My only complaint about the unit itself is the noise that emanates from it. When running it can be heard throughout my "smallish" home. I have a decibel meter and it puts out a steady 50db while running, which is louder than my dishwasher (low 40's). Called Whirlpool to ask about this (spent an hour for my call to get thru to agent). Asked them what is normal and that isn't anything they have the least inkling of. There is not a soul at this large corporation that can answer this question. My only option was to setup an appointment with an appliance repair company. If they deem this acceptable and there is no malfunction it will cost me $120. Perhaps I could get used to this added noise but the thing runs an awful lot (probably half the time) without even opening the doors. Note that the unit cooled down properly after a few days and the room temperature is 74 so it isn't because it was still in cool down mode from the 80 degree day of delivery. Don't like being a hack but Whirlpool "customer care" is anything but. Will ponder the return of this unit, thank heavens I kept my old fridge just in case.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hi Wolfie, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! WhirlpoolBrand

  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very good but it seems to be much noisier than expected. It took over 4 months to get it too.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Side by Side Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a new refrigerator and after looking at this one it fit all of our needs. Cost, size, quality, and features. This is an excellent product for us and our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There aren’t many options when you are looking for something in this color. This is a great choice and a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious, Water dispenser

    Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love, my new whirlpool refrigerator! Such a great price! Water, ice, roomy! Absolutely love it! Thanks Best Buy !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with new refrigerator. Everything went extremely well from the purchase throughout the delivery. Nice guys delivered set it up with no problems. Best Buy is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bisque

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my new refrigerator and couldn't be happier. Took me 2 years and 4 months to get someone to special order for me, but Best Buy delivered on the product. It was worth the wait.

    I would recommend this to a friend
  • Cons mentioned:
    Smudge free

    Rated 3 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is to be smudge free and it shows all the finger prints. The ice maker already clogged up and only had it two weeks. It works if you need a small refrigerator.

    I would recommend this to a friend
  • Cons mentioned:
    Noisy

    Rated 2 out of 5 stars

    Would not buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In addition to having to wait 3 months, receiving a damaged refrigerator, and having a TERRIBLE experience with BB customer service trying to remedy these issues, the refrigerator is not the best. Machine is loud, lacking a meat tray/cold cut drawer, the water leaks from the ice/water dispenser and the drip tray is not made for preventing water from getting on the floor. Any time the kids use the ice or water, there is always some water on my hardwood floors that needs to be cleaned up (due to no fault of their own). The refrigerator is freezing my drinks despite having the setting on the "ideal" temperature. The freezer shelves are not made to store larger boxes. Overall, does the refrigerator work, yes, but I wish that there were other biscuit/bisque appliances that were available in this size.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Jar423, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Whirlpool fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge working ok, I set up the ice man . Just to let you know it will start working lots of ice within 24 hrs

    I would recommend this to a friend
  • Pros mentioned:
    Reliable

    Rated 5 out of 5 stars

    New Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well for now it's working as advertised, no complaints at all, this is our 3rd refrigerator in in six years so hopefully this one will last longer than 3 years

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    New Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doors were scratched a bit but works great. Love the water and ice dispenser.

    I would recommend this to a friend
  • Pros mentioned:
    Shelves

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots easier to reach things in refrigerator now I am short and my other refrigerator the shelves went back to far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator. Very good water filter! Works in our space. Wish there was one more drawer for lunch meat. The ice maker does take up a lot of freezer space. And no wheels is a little strange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY HAPPY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE BEING ABLE TO GET ICE AND WATER WITH OUT OPENING DOOR AND NIGHT LIGHT IS SO AWESOME FOR NIGHT TIOME WATER FILL-UPS. COOLING N FREEZER ARE AMAZINGLY EFFICIENT! WE DID WELL BUYING THIS PRODUCT!

    I would recommend this to a friend
  • Pros mentioned:
    Shelves

    Rated 5 out of 5 stars

    Get this refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator lots of room- adjustable shelves

    I would recommend this to a friend
  • Cons mentioned:
    Not leveled

    Rated 5 out of 5 stars

    Nice fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no Issues but when they delivered & set up the service guys didn't level it.

    I would recommend this to a friend
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