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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 92 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-92 of 92 reviews
  • Rated 5 out of 5 stars

    Working good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good and perfect. Very satisfy with performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will buy again...my grand ma love the product ....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of freezer space! Really nice product. Great value.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Freezers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought 3 freezers for my business in the past 3 months an all 3 have had dents in them, either on the lid or sides. Doesn’t affect the use. But they are there 2 are not real noticeable an 1 is

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I’ve had this unit since May 20th. I have a half of a cow in there and all my chicken and everything... it is brand new and it is already not working. Lost probably $2000 or more. Went to put some meat in yesterday and all was warm. NOT GOOD!!!! Best Buy leaders acted like they didn’t care loading it so hopefully something happens because like I said. $2000 out the door in meat and $800 for the unit that almost $3000 I have nothing to show for as I type this wonderful review!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Mdw0307, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    This is the worst appliance ever boughten.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When our freezer was delivered it was all dented. Now Best Buy said they can not order a new one because they were in great demand. They have not really been professional about this purchase. What is funny is I have told other people to go to Best Buy because they are great to work with. We will go else where from now on. The worst part is they took our money so they probably will never order us one. Not happy!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. They would be able to further assist you. We hope this helps. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Arrived damaged.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased appliances for years from Best Buy with no issues. I bought a freezer, it had to stay in garage for a couple weeks until remodel was finished. Upon opening, noticed a dent in the side. Offered to send a photo showing freezer was half opened and still in plastic / cardboard . very friendly representative said there was absolutely nothing that can be done outside of 15 days. Disappointing.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Phil, we value your time and would like to look into the concerns with your Freezer. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Poorly constructed unit

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer door blew apart within 18 months. My last freezer, by comparison, lasted almost 10 years. When I requested the Geek Squad assess for repair, it was over $800 to replace the door. Poorly constructed unit.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey KingV, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you WhirlpoolBrand

  • Rated 5 out of 5 stars

    WOW!! 4 Years Old and Still running!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this at best buy in 2020. In 4 years, not 1 issue. I keep it in my garage and live in SoCal so it definitely gets a workout too. Its been full since day 1. True workhorse. Nice to see there is still solid appliances out there.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Greatest Freezer in the market!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice freezer at this price. We use it store chemicals in the lab. It's large and deep. It could hold a lot. It's really user-friendly. You can pretty much start without learning much from the manual. The motor runs quietly, which is great, not adding much noise to a lab environment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome freezer and service at Watertown store

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this freezer from the Watertown store and our experience was amazing, as our sales associate Jeffrey was super friendly, knowledgeable and efficient. We will definitely be back to see him for future purchases! Our freezer was delivered and the guys who brought it were also friendly and efficient. The freezer is huge and will hold a ton of food! Extremely happy with our purchase and our experience at the Watertown Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great , with space, I use it for my business

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great freezer , it has been working for 3 years with no issues.

    I would recommend this to a friend