Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $1,479.99

Customer reviews

Rating 4.3 out of 5 stars with 66 reviews

Rating Filter

Rating by feature

  • Quality

    Rating 4.0 out of 5 stars

  • Value

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers commend the 21.7 Cu. Ft. Side-by-Side Refrigerator for its quiet operation and spacious storage. Many reviewers specifically mention how impressed they are with how quiet the refrigerator is, even when the ice maker is running. Others praise the well-designed use of storage space, noting that the refrigerator has plenty of room for all of their groceries.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-66 of 66 reviews
  • Rated 5 out of 5 stars

    my stainless refrigerator match my furniture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my side by side refrigerator I have more room

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaply made inside, My fault for not checking it out at the store.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    cheap quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 days in and drawer cracks. Handles are not even

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    still waiting on delivery

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well hasn't been delivered yet. been held up since early March

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! We are sorry to hear about this concern. While our reviews focus on the product and your individual experience using it, we are sorry to hear about your experience with Best Buy. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Nice looking, spacious inside

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this model because we previously ordered the predecessor Whirlpool model WRS322FNAM. side by side without water/ice in the door and it arrived damaged, They needed it to replace it with this now current model WRS312SNHM because the previous refrigerator was now discontinued.. The noticeable differences between the previous equivalent model and the current model, WRS312SNHM are: taller doors to hide the top hinges, electronic temperature control instead of a temperature dials. Very limited options for refrigerator shelve placement. No cold meat drawer (only two lower bins). Overall, I liked the previous model it replaced better because it offered more storage versatility, but It looks nice and it's spacious inside. We haven't had it long enough to speak to it's reliability. If you want a side by side without water/ice in the door, there aren't too many options available.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Highly inflexible internal arrangement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really poor design. Internal shelves and bins are highly inflexible and have few possible configurations. Doors can not be adjusted to open less than 180 degrees to avoid hitting adjacent cabinets and appliances. Only good feature is that it does cool.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Dear Paul:

      Thank you for taking the time to write regarding your appliance. Feedback from our customers is an important source of information. We regret that you are not totally satisfied with your Refrigerator. We manufacture several different models with various feature and accessory designs while trying to provide appliances that are versatile in meeting the needs of our customers and adhering to increasing governmental restrictions. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. WhirlpoolBrand

Sponsored