Customer Ratings & Reviews
- Model:
- WRS321SDHZ
- SKU:
- 6076924
Rating by feature
- Storage Capacity
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Design
Rating 4.2 out of 5 stars
Customers are saying
Customers appreciate the 21.4 Cu. Ft. Side-by-Side Refrigerator's overall performance, convenient size, appealing design, fingerprint resistance, and awesome LED lighting. However, some customers have expressed concerns about the freezer capacity, occasional noise, temperature control limitations, and door alignment issues.
This summary was generated by AI based on customer reviews.
Great quality this is just what I wanted !!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good communication and delivered timely manner . Very professional and helpful.
I would recommend this to a friend- Pros mentioned:Overall performance
Amazing my refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m in love Perfect color Cool so good Ice maker is excellent I paid for the installation, the two guys was friendly and did the job fast
I would recommend this to a friend Whirlpool fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge fits in the small space that I have but also offers water and ice. It is perfect for our family of four.
I would recommend this to a friend- Pros mentioned:Design
Nice Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is exactly what I was looking for and exactly what I wanted it looks very nice and easy to use.
I would recommend this to a friend Great product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product long lasting and chills food nicely.
I would recommend this to a friend- Pros mentioned:Overall performance
Jst what I wanted
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Refrigerator jst what I wanted works excellent.
I would recommend this to a friend Dented Door!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator, but disappointed with the big dent in the front door. Called customer service and he basically told me it was out of his hands because I picked the refrigerator up from the store instead of getting it delivered.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further. We’re looking forward to hearing from you.
Great Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is the right size for a small family. The space in both the refrigerator and freezer is well designed for maximum capacity. The ice maker is great for easy access without the need to open the door, thus saving energy. J
I would recommend this to a friend- Pros mentioned:Overall performance
Whirlpool great product.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like my new and updated whirlpool refrigerator!
I would recommend this to a friend Sadly, A Horrible Experience Overall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm calm now, but I was incensed about the overall Best Buy experience. The refrigerator was delivered damaged with an ugly dent on the door (ref-side) at eye-level. The delivery guys unwrapped the refrigerator in front of me where it was revealed to all of us that the refrigerator was damaged. The delivery guys took photos and wrote up a report. I opted to accept the delivery of the damaged refrigerator because I needed one immediately for my family and figured Best Buy would correct the damage. After the refrigerator was plugged in, it would only blow out hot air. We made contact with Best Buy and requested for the refrigerator to be returned for a full refund. As for the quality of the damaged refrigerator, I took notice of how the fan would stop blowing every time the doors were open and resume loudly when closed, a feature I never experienced with any other refrigerator and one that I do not like as it seems it would shorten the life. Also, I did not like the thin plastic used for the interior and bins, topped-off with an ugly dent and remaining hot was a total turn off. We decided to take another route with our refrigeration needs. I would not recommend this particular refrigerator.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey JoeInVegas, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
- Cons mentioned:Door alignment
Only giving 2 stars because it’s pretty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just got this today, drawer run so bad you can’t freely slide them open and closed. No manual came with the fridge, the doors aren’t aligned the fridge door sits higher than the freeze and the handles aren’t level either.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey KatMac, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Great fridge for tight space!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our second fridge. Everything was easy to install and get working.
I would recommend this to a friendGreat fridge for any tight kitchen space
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchasing this fridge was the best thing I could of ever done. Its roomy and best of all it has an ice maker!!
I would recommend this to a friendBeautiful refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hadn’t seen until it was delivered. It’s a beautiful refrigerator and will be easier to see what’s inside both refrigerator and freezer. I need to downsize a bit as it’s smaller than one before. The only thing I would have liked different was the shelves to be adjustable instead of fixed. I really do love this!
I would recommend this to a friendMiss
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great guys. Worked fast. Left no mess. Everything done right. Thank you very much
I would recommend this to a friendCrooked and unfixable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is great, however, it has a known issue of being off balance. Had the Best Buy tech team come out twice to level it and couldn't. It still looks ridiculously crooked in the refrigerator nook.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Great product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is great and had no issues until now. It looks really nice too.
I would recommend this to a friend - Cons mentioned:Noise level
Impossible to receive an undamaged model
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator itself is terrific, if a bit noisy. It’s Best Buy’s service that really earns the single star. They have damaged not one but TWO refrigerators. For the second replacement, they offered a $150 BB gift card. Seriously.
I would recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Ice, Ice Baby
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once we got it all set up, hot the humidifier drawer replaced, and water line replaced we are very pleased with our refrigerator.
I would recommend this to a friend- Cons mentioned:Door alignment
Could be better quality construction
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The door alignment was off and it has a cheap appearance one door sticks out more than the other, if you look close to one on the right
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, RobertoO. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
