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Customer Ratings & Reviews

Your price for this item is $1,529.99

Customer reviews

Rating 4.1 out of 5 stars with 2405 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers appreciate the 21.4 Cu. Ft. Side-by-Side Refrigerator's overall performance, convenient size, appealing design, fingerprint resistance, and awesome LED lighting. However, some customers have expressed concerns about the freezer capacity, occasional noise, temperature control limitations, and door alignment issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 2,405 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the shelves were adjustable but other than that I do like the product.

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint resistance, Overall performance
    Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Stainless Steel is excellent, leaves no fingerprints, wish we had a little more freezer storage space. On the whole I believe it's very energy efficient, keeps the refrigerator section cold at a low setting. Really no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint resistance, Overall performance, Size

    Rated 4 out of 5 stars

    Clean lines

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sleekness of this refrigerator. The fingerprint resistant doors are great - easy to clean. It is a small refrigerator but fit perfectly in my limited kitchen space.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Fingerprint resistance

    Rated 5 out of 5 stars

    Perfect Refrigerator for My Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be happier with this Whirlpool refrigerator! The design is sleek, and the stainless steel finish is truly fingerprint-resistant, which keeps it looking clean all the time. The storage space is well thought out with adjustable shelves, making it easy to organize food. The built-in water and ice dispenser works smoothly and is a great convenience. Overall, it's quiet, energy-efficient, and keeps everything fresh. Highly recommend for anyone looking for a reliable and stylish fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size
    Cons mentioned:
    Door alignment

    Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge looks good, the right size and functions well. The doors do not perfectly align, but no leak detected. A couple of dents on one side.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance, Size
    Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Very noisy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is ok, it has a nice look and it keeps everything appropriately cold BUT it is the noisiest refrigerator I have every had. The manufacturer says the long run time and noise is normal for an energy saving machine. First time I heard that and this is not the first energy star one that I have had. It also clinks and bangs at times so I hope it doesn’t stop working on me ! Not sure I would get this brand again and I don’t recommend it.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey StMarie, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Cons mentioned:
    Freezer capacity, Temperature control

    Rated 4 out of 5 stars

    Overall, a really good fridge

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only gripe about this unit is the small freezer, but we make it work. Some stainless steel can’t use magnets (they won’t stick), but this one does. Just a little side-note. The only issues I’ve had with this is its hard to find a good temp balance for the freezer and fridge sections. Some spots in the fridge will freeze liquids and the freezer ice maker ironically freezes with the arm up and won’t make anymore ice even after the ice bin has been mostly depleted. So we have to constantly check this. We’ve had to take a blow dryer to it a few times to thaw the arm out that regulates whether to make ice or not.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Freezer capacity, Noise level

    Rated 4 out of 5 stars

    Great fridge for small spaces

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge works great, no issues. There is a *slight* humming noise but it can only be heard when it is quiet in the house. The freezer space is smaller than I would like but this style of fridge is normal.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Lovin' it...but not quite yet...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My house's largest door opening is 36", necessitating a fridge of this size. I'm single, so don't need anything monstrous anyways. My specs demanded H20 & ice on the door, and this has a very nice, two paddle tandem design, along with a nightlight. Freezer is kind of small and nothing is adjustable. DEEP fridge door shelves are movable, but main compartment shelves are not. Main reason for the 1 star 'ding' -- installation team. They were very careful with it while in my line-of-sight bringing it into the house & installing, but apparently hard-landed it on my driveway. I noticed immediately after their departure that the lower front panel was broken - actually missing the last 3 inches on the left side, and the right front side of the main cabinet had a 4 X 5 inch dent and a 1 1/2 inch tear in the metal. Best Buy was great upon my reporting this, but I waited a week for the first one, and now await a replacement which will not arrive for 17 days...not using the first so it can be returned 'as delivered'. Make sure you perform a full inspection PRIOR to install team departure...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Freezer capacity, Noise level

    Rated 4 out of 5 stars

    Fridge portion has good organization options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to organize the refrigerator. Freezer is a little small (can't lay a frozen pizza flat and door pockets don't hold much). A little louder than expected but not bad. Overall, I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Freezer capacity

    Rated 5 out of 5 stars

    A good mid sized refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this refrigerator a month ago. It is functioning well and it runs quietly. The freezer space is narrow but it is of adequate size for our two person household. The refrigerator space has sufficient capacity and the interior appointments are very satisfactory.

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint resistance, Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of room great looking doe's not show finger prints

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Nice Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace my 20yr old Whirlpool frig although it was still working did not want to tempt fate. This unit is very nice certainly an upgrade. I wish the freezer was bigger but a larger unit may not have been able to get through my front door. It functions very nice. My only complaints were that the water dispenser should really have been placed on the side of ice dispenser not above it because sometimes getting ice you may hit the water dispenser and water comes out and will end up on the floor because there is no lip on the tray to prevent water from dripping down the front.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool side by side

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a side by side this time. I don’t care for the freezer on the bottom. My only complaints with this fridge is that the top shelf is a little short. So my orange juice container has to lay on its side. And slow on making ice. Otherwise perfect for a single person or a couple. I’d say it’s to small for a family.

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment, Freezer capacity

    Rated 4 out of 5 stars

    Lynda Sharpe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whirlpool refrigerator works well. Had to have Geek Squad come out to align door closure. Water and ice dispenser is a design flaw ... water dispenser leaks after using it and ice will come out even though we don't use it. Using a lot of paper towels to wipe up water on floor area! Please advise or let company know about design issues.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Freezer capacity, Temperature control

    Rated 1 out of 5 stars

    Not Worth It

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this refrigerator because it was the only one that fit in the space of the old one. Delivery was great - the guys took the old fridge away and installed the new one and leveled it. No complaints there. None of the shelves are adjustable except the ones in the door, where you can put a two liter bottle but anything shaped like a bottle keeps falling over every time you open the door. If you want to put a gallon of milk in the fridge, it barely fits on the top shelf, with the lid hitting the top. Same with the orange juice. There is a water and an ice dispenser on the outside of the freezer door, but the cutout is so small that you can't reasonably place a tumbler (thermos water bottle) underneath the ice or the water dispenser. When you angle your tumbler to get ice, you invariably hit the water dispenser, which then spews water not just in the drip tray but also all over the floor. If you accidentally brush up against the control panel, next time you go to get something out of the fridge, everything is frozen. On top of that, even if you set the temperature correctly (default setting), stuff that is all the way in the back is always frozen. And the most bizarre thing it does after you get ice, it will spit out an ice cube many minutes later.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you. WhirlpoolBrand

  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Just ok so far.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our fridge space is limited because of cabinets so this was the perfect fit. Fridge runs a little noisy I’m not sure if that’s normal or an issue? Freezer, ice maker, and refrigerator work well. Like others have stated the quality control at the whirlpool factory where this fridge was assembled isn’t all that great. I found random screws laying around inside the freezer when I first opened it. I have no idea what they go to or if they were extra screws left during assembly? I just hope that this fridge does not prematurely fail because of parts not being properly secured.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dispensing ice is a little loud. Everything else is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Solid Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After receiving 2 defective refrigerators, the third is the charm. Works well, a little more spacious than our prior version. Only problem is that water reservoir not large so water doesn't come out cold after that first or second use, and the ice maker is slow. Other than those minor things, good refrigerator.

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 3 out of 5 stars

    Noisy evaporator motor, Some install issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice looking refrigerator. Lots to like!! One major thing to hate, maybe two.... Love the water/ice dispenser. We have a limited opening (only 68" height and 54" wide clearance). This was 1 of only 2 side-by-side refrigerators with ice/water dispenser that would work. I'll just get right to this cons: - The evaporator fan is loud when it cycles on (several times an hour). This is the fan in the back of the freezer. I believe it's normal, not defective. It's just loud. It's 2-3 times louder than our old 20 year old whirlpool top freezer unit. In fact, I don't remember ever hearing the evap fan on that one unless I opened the freezer. It's been 2 months, I'm finally getting used to the fan noise. I can only attribute this to a crappy cheap fan, or thin refrigerator walls, or poor noise dampening insulation, or poor fan mount design causing resonance. Or, probably all of the above(i.e. cutting some mfg corners). But, my wife doesn't seem to mind, and so, as the old saying goes.... happy wife, happy life ;) Sorry to those who hate that old saying :) But seriously Whirlpool, look into this design. I would have rated 5 stars without the noisy evaporator fan. - Doors were not even. Immediately the BestBuy installers said "that's normal!", as they immediately flipped through the manual to point out a section where Whirpool does state, this is normal. Fill the frig with food and it will level out.. NOPE! wrong! That did not work... Heck I dropped another $200 worth of extra groceries to see if that would help. LOL. It did not.... So nice try Whirlpool. I get every installation is different, uneven floors, etc... But is seems like a documented cop-out for sloppy manufacturing practices. Just guessing... So I asked the installers, can I adjust the doors. "No, they are not adjustable", they said. Fill it with food and it will level out...."Ooooh really", I said. "Never heard of such a thing". The refrigerator also rocked from front/left to rear/right. I said, "Do the wheels adjust?", Nope was there response..... "Ooooh really" I said. "I Never heard of such a thing". Starting a sense a theme here..... I started to really worry about what I got myself into... So long story short.... The doors "DO" adjust. You need to pull the lower front trim panel. The front wheels ALSO adjust to help level and fix any wobbling of the entire frig. The bolts are right next to the door-adjusting bolts. After 15 minutes of adjustments, she sits perfect and beautiful. I called the installers to have them update their training notes ;) - The door swing open really fast and hard one you get past the ~75% of the swing. I notice this more on the refrigerator side. I hope there's an adjustment for that. All of the items in the door trays take quite a jolt if your not careful. Also the doors will not swing back and close automatically if you get past that 75% swing point. Maybe that's by design? if it is, its a crappy design ;) Pros: Other than that, we really like this refrigerator. -The interior size is bigger than we expected. Works fine for the 4 of us (2 adults, 2 Teenagers). -We do not have any "unwarranted" water dripping down the front door. I say unwarranted because, if you pull your glass out too fast, you could get a drip or two. But that's any frig with a water dispenser. And yes, an Ice cube will get stuck in the down-shoot once in a while, like many other refrigerators. Overall we are very happy with the water/ice dispenser (2 months into ownership). -No issues with the compressor fan. I read a lot of reviews about that being noisy. But wonder if they meant the evaporator fan? Not sure. -Finish is pretty nice. It is not totally fingerprint free. But it cleans up easy (wipe with the grain). My wife loves it, and would give 5 stars. I think it's a good unit. I'm picky. And since I'm doing the review, it gets my rating of 3.5 We are satisfied so far and would recommend.

    I would recommend this to a friend