Customer Ratings & Reviews
- Model:
- WRS321SDHW
- SKU:
- 6078403
Rating by feature
- Storage Capacity
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Design
Rating 4.2 out of 5 stars
Customers are saying
Customers appreciate the 21.4 Cu. Ft. Side-by-Side Refrigerator's overall performance, convenient size, appealing design, fingerprint resistance, and awesome LED lighting. However, some customers have expressed concerns about the freezer capacity, occasional noise, temperature control limitations, and door alignment issues.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Freezer capacity
customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In-door ice dispenser stopped working after less than one month.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey complaint, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Whirlpool 21.4 cu. ft. Side-by-side Refrigerator.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent replacement Fridge. Great features: cold water, various forms of Ice.
I would recommend this to a friendNope
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broken after 2years Try to stay away from this product
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
New fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product with ice maker. Water dispenser out the front. Great organization shelves. In stock as well!
I would recommend this to a friend- Cons mentioned:Temperature control
Poor quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a year of owning the fridge it has stopped cooling. They really don't make them like they used to.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, noahmoore. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Nice fridge except...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shelving space is no adjustable . Do not plan on putting anything like a gallon jug of milk in the refrigerator. It won’t fit!
No, I would not recommend this to a friendThis is just what I needed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My refrig is now 6 months old and very happy with it. Matches my other appliances and fits in the space I had to put it in. The ice maker is great!!
I would recommend this to a friendNice Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vey nice product, the interior design is efficient for a medium sized refrigerator.
I would recommend this to a friendGood
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality highly recommend to everyone another good product from Best Buy
I would recommend this to a friendMr.Louis Pommier
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish you made this model without water and ice in the door
I would recommend this to a friendExcellent choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy staff assisted me and Making an excellent choice
I would recommend this to a friendGreat refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge so far. It gets stuff COLD. plenty of space too for a smaller fridge. Glad I got this color too
I would recommend this to a friendNew fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good price and very good product. The order date was accurate and they even deliver to my house!
I would recommend this to a friendVery unhappy customer!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very unhappy customer! The bottom right and left of this fridge has a gap - white wires are exposed. I bought it online because the picture does not show this issue. It is false advertisement.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello! We manufacture different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along.
- Cons mentioned:Freezer capacity
Customer waiting 8 months for delivery
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was delivered with a dent in the front door. I ordered new. Looks liked they delivered a used floor model. That night I woke up to the ice maker leaking water onto my brand new laminate floors. The front Door with water/ice maker looks to have a heavy coating on it for fingerprint resistant. The other front door looks to have no coating
No, I would not recommend this to a friend Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and delivery and hook up went perfect
I would recommend this to a friendNew Fridge
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love I have always wanted one like this and am really happy I finally bought it.
I would recommend this to a friendValue for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves the refrigerator, we always had Whirlpool appliances which still were in good shape but decided to upgrade with black stainless steel.
I would recommend this to a friendWhirlpool Side By Side
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new Whirlpool...Plenty of shelf space and enjoying the ice and water feature!!
I would recommend this to a friendMy Whirlpool Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!!! Love the ice maker! Crushed or cubes! Cold water! Lots of refrigerator space!!
I would recommend this to a friend