Customer Ratings & Reviews
- Model:
- WRS321SDHW
- SKU:
- 6078403
Rating by feature
- Storage Capacity
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Design
Rating 4.2 out of 5 stars
Customers are saying
Customers appreciate the 21.4 Cu. Ft. Side-by-Side Refrigerator's overall performance, convenient size, appealing design, fingerprint resistance, and awesome LED lighting. However, some customers have expressed concerns about the freezer capacity, occasional noise, temperature control limitations, and door alignment issues.
This summary was generated by AI based on customer reviews.
Worse but
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst refrigerator i have ever bought i have to have soneone constantly come and fix the water and ice cause it just stops working i hate this refrigerator!!!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you.
Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like my refrigerator but it was a hassle hiring a plumber so I could get water & ice.
I would recommend this to a friendPoorServiceAfterSale
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door wont stay open due to installation. Not balanced correctly or something. Door closes fast unless held open. Waterline not connected because installers did not want to connect to pipe three foot from location of frige. I paid 1800 for appliance and still need to pay plumber to utilize the features I paid extra to have. I like whirlpool but I will recommend to all consumers to buy from somewhere else.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance with your installation. We hope this helps.
awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The store choices were excellent, and the staff was very knowledgeable. Everything was arranged smoothly from the delivery to the install.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator, easy setup and functionality. Water and ice dispenser work smoothly
I would recommend this to a friendMs Delores
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying my new refrigerator and I also like the price
I would recommend this to a friendGreat deals
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality at a fair price.Will definitely buy from them agin.Very helpful representatives
I would recommend this to a friendMy first side by side refrigerator/freezer. I like
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is much easier to locate an item compared to my previous unit 25 plus year old and also a Whirlpool.
I would recommend this to a friendExcellent refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator carefully packaged. Like the color
I would recommend this to a friendFreg
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Whirlpool side by side is great. Just what I was looking for and price was right.
I would recommend this to a friendLove my Whirlpool Side by Side
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my new side by side freezer. I highly recommend it to anyone wanting great quality
I would recommend this to a friendDissatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator was delivered and “set” by a “professional” and the doors sit 1/4” out of line at the top. I’m tall, so at eye level and annoying. Door has selves large enough for milk cartons, however was not fit or assembled properly. Self broke loose with a gallon of milk on the floor. Self also cracked, but is usable. After years of wanting for a nice refer, it looks destroyed after only 2 weeks !
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Discussed, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
See it before you buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the black version of the fridge and had it sent to Cayman Islands via a freight forwarder. The version I received was not what I expected or what it looked like on the website. It is a high gloss finish with hideous black vinyl sides. If I lived in the US I would of definitely returned it but unfortunately to ship it back and receive a replacement it would be the same cost as a new fridge. In the below photo you can see the reflection of the TV as well as the vinyl sides. Please update your stock photos so they aren't misleading.
No, I would not recommend this to a friendWhirlpool refrigerator.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is average. Not spacious. There is gap in the back of the shelfs.
I would recommend this to a friend- Cons mentioned:Freezer capacity
Whirlpool fridge
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shelves don’t move. Ice maker quit. It is currently in my garage. Brought old one back to the kitchen.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Bobb,
We value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendDon’t buy this fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the most awful refrigerator I’ve ever had. You have to put 2 liter drinks on the door because the shelves cannot be moved. There are 3 drawers which take the space of an extra shelf. It’s noisy and I regret buying it!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further. We’re looking forward to hearing from you.
Loving it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my fridge. I don’t think the freezer would be spacious but it actually is.
I would recommend this to a friendOkay
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is okay for the price. The ice machine isn’t the best, it acts like it gets worn out fast from doing crushed ice and stops working.
I would recommend this to a friendGreat Refrigerator Fingerprint Resistant
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything working flawlessly good and keep the food new for days
I would recommend this to a friend