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Customer Ratings & Reviews

$1,529.99

Customer reviews

Rating 4.1 out of 5 stars with 2451 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 2,451 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    smaller refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does what it should fits the space I had so it is a little smaller but is all good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Shelves are not adjustable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how it looks but do not like that you cannot adjust the shelves. I am glad it is not my main fridge because of the lack of height between the shelves. A gallon of milk would not fit standing up. I still gave it 4 stars because it looks and works good

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent Small Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a smaller refrigerator due to space restrictions. This refrigerator is only 33" wide and fit perfectly. It keeps everything cold and/or frozen and the in door ice and water are awesome. I love the Whirlpool quality and look forward to many good years of service. I know others have mentioned they are disappointed with the noise this unit makes; and although it is not the quietest refrigerator I've ever owned, I find the noise to be normal and chalk it up to the smaller size of this unit. My one disappointment with this unit is that the water filter is at the bottom front of the unit requiring getting in the floor to change; but that's just a small inconvenience every six months.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity, Noise level

    Rated 4 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge. Does the job. Louder than I wish. Ice maker is not the best. Doesn’t make a lot and it sometimes gets stuck in the dispenser portion. Temp of the fridge tends to fluctuate more than I think it should. Goes from needing to be a bit colder to everything frozen.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Small size appliance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functional for small household of 2 adults. Prefer up and down not side by side

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge for the money

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is the only Whirlpool appliance I own. The others are all Samsung. I planned to buy a Samsung refrigerator, but the price was too good to pass up this Whirlpool one. I really have no complaints. The only one I would say is the cost for the whirlpool owned water filter replacement is too high. I already have a 3 stage filter on my kitchen sink and I just teed off of that for the refrigerator line. If you are filtering your water before it reaches the fridge you can bypass the refrigerator filter by just taking it out and the water will still cycle through as if the filter were still in. This will save you $100 a year on the whirlpool everydrop filter replacement. The only negative I have is that refrigerator and freezer temp settings are too easy to accidentally change.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator… it’s on the smaller side for sure with the freezer… also the water dispenser comes out past the water catcher so if your toddler gets ahold of it water will go all over the place but it does have a lock on it so it’s not that big of a deal

    No, I would not recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Ok refrigerator/bad ice maker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is small. I do like all of the storage features in the refrigerator. The freezer is very small. We knew that when we bought it. We have a bigger freezer but needed a refrigerator that would fit in our kitchen. I am very DISAPPOINTED in the ice maker. It is very slow in making ice. We have had the refrigerator for a week and maybe we have 10 ice cubes in the tray. I finally just went and bought a bag of the good ice from Chick fil a!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could use more places to move shelves to have bigger hight

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Small space fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a narrow and shorter version of the fridges you typically see in stores. The fridge side is too narrow for an xl pizza box. The freezer side is more narrow than the fridge side. The ice maker makes square shaped ice. I always get compliments on them(weird, I know). It’s easy to pull out and push back. The doors have yet to show my toddler’s or teenager’s fingerprints. I like how the water is a completely separate lever from ice. The ice fills via an open channel in the ice maker. The water tube behind the very bottom drawer is a bit long and prevents the drawer from closing all the way sometimes. Upon delivery, I did have to do some cleanup inside and outside a drawer. When it was installed during manufacturing, the lithium grease gun applied an overly abundant amount of grease(clear and non toxic, merely a nuisance) to the drawer slide.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Perfect for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge well lite and organized. Had it unpacked and running in ten minutes

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really loved the size and how it fits perfect for us, so far everything has been working great no issues. Looks very nice aswell!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far had gor few weeks the dtainless steel on ftont of fridge the sides have yhe fingerprint protection its in s gray difnt realize only front stainless steel look and it seems to need stainless wipes because little wipe with water doen clean it jyst smudges weird but ftidge eorking well.its on wheels too i like. Not dure its supposed to be like that or they didnt take it off in seyip lol. But its easy to move .

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Pretty good for the size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, good if you have a limited space. I bought it because it was one of the few that fit a tight spot. Pros: good icemaker and water dispenser. decent size. Cons: terrible design on the feet. You have to unscrew the front grill, and finiggle a wrench in there to adjust the feet so that the refrigerator doesn't roll around. Then, after you're done crouching down there to adjust, you need to get the screws back into the front grill. It's a real pain. They could have designed that to be much easier on the consumer. Best Buy delivery guys were no help; they were in a hurry to get out, so I was on my own to deal with that final step. I suggest you make those guys do the total setup.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    My upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I most pleased with my fridge. First of all the design the storage capacity and versatility of it. Thumbs up for sure !

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint resistance

    Rated 4 out of 5 stars

    So far, so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this size Fridge because of height restrictions. I previously had an LG but it had repeated expensive repair issues. I noticed that Whirlpool makes models for many different companies and had good ratings so I'm taking a chance. The price at Best Buy dropped right after I bought it but after it was delivered they gave me a credit. So far, I'm quite happy with the performance. I've had Stainless Steel before but the fingerprint resistance was bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything doing good works great ice machine makes a little noise i called about it they they work with me very helpful very pleasant people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirpool’s refrigerator the best option.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product quality is one of the best. The delivery was on time without a problem. The installation has been really good because we had not any problem so far. I believe I have made the best choice buying this Whirlpool refrigerator from Best Buy who’s gave the best price option and facility to pay.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 5 out of 5 stars

    Fridge review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge so far. Freezer could be little wider but givin space I had to put it in its fair.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Exterior temp control panel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only issue is the fridge/freezer temp. control buttons are part of the exterior water/ice panel. Therefore, the temperatures are easily unintentionally changed when dispensing water and ice. Otherwise a fantastic fridge.

    I would recommend this to a friend