Customer Ratings & Reviews

Nice refrigerator but it didn't fit into my house kitchen door. The wrong size was ordered. Make sure the right one ordered.

I most pleased with my fridge. First of all the design the storage capacity and versatility of it. Thumbs up for sure !

Ice maker was slow at first but other than that pleased.

I bought this size Fridge because of height restrictions. I previously had an LG but it had repeated expensive repair issues. I noticed that Whirlpool makes models for many different companies and had good ratings so I'm taking a chance. The price at Best Buy dropped right after I bought it but after it was delivered they gave me a credit. So far, I'm quite happy with the performance. I've had Stainless Steel before but the fingerprint resistance was bonus.

This refrigerator is the only Whirlpool appliance I own. The others are all Samsung. I planned to buy a Samsung refrigerator, but the price was too good to pass up this Whirlpool one. I really have no complaints. The only one I would say is the cost for the whirlpool owned water filter replacement is too high. I already have a 3 stage filter on my kitchen sink and I just teed off of that for the refrigerator line. If you are filtering your water before it reaches the fridge you can bypass the refrigerator filter by just taking it out and the water will still cycle through as if the filter were still in. This will save you $100 a year on the whirlpool everydrop filter replacement. The only negative I have is that refrigerator and freezer temp settings are too easy to accidentally change.

Product quality is one of the best. The delivery was on time without a problem. The installation has been really good because we had not any problem so far. I believe I have made the best choice buying this Whirlpool refrigerator from Best Buy who’s gave the best price option and facility to pay.

It’s a narrow and shorter version of the fridges you typically see in stores. The fridge side is too narrow for an xl pizza box. The freezer side is more narrow than the fridge side. The ice maker makes square shaped ice. I always get compliments on them(weird, I know). It’s easy to pull out and push back. The doors have yet to show my toddler’s or teenager’s fingerprints. I like how the water is a completely separate lever from ice. The ice fills via an open channel in the ice maker. The water tube behind the very bottom drawer is a bit long and prevents the drawer from closing all the way sometimes. Upon delivery, I did have to do some cleanup inside and outside a drawer. When it was installed during manufacturing, the lithium grease gun applied an overly abundant amount of grease(clear and non toxic, merely a nuisance) to the drawer slide.

This is a beautifully designed refrigerator it absolutely does not allow Fingerprints to stay on to the stainless steel. I love the smart sensor controls and the inside is beautifully designed. I do wish the top shelf had a couple more inches to fit things like two liter bottles and milk

Everything doing good works great ice machine makes a little noise i called about it they they work with me very helpful very pleasant people

Overall, good if you have a limited space. I bought it because it was one of the few that fit a tight spot. Pros: good icemaker and water dispenser. decent size. Cons: terrible design on the feet. You have to unscrew the front grill, and finiggle a wrench in there to adjust the feet so that the refrigerator doesn't roll around. Then, after you're done crouching down there to adjust, you need to get the screws back into the front grill. It's a real pain. They could have designed that to be much easier on the consumer. Best Buy delivery guys were no help; they were in a hurry to get out, so I was on my own to deal with that final step. I suggest you make those guys do the total setup.

It works super good! Gets super cold! The only thing I would like better is the freezer to be bigger. Probably a good video to view it in the store and not buy off website.

Works very well as expected. Love the 3 drawers and their depth for storage. Great look.

Older refrigerator is on its last leg & the ice maker died so I was in the market for a replacement. Found this one on the Best Buy website and it fit my limited demenitions perfectly. Ordered it and was notified every step of the way & it actually arrived a day early. I was notified about its arrival so I went to the local BB to get promptly loaded up. The refrigerator has worked flawless so far with probably my one minor complaint. Under the ice & water dispenser there is not much to catch any extra water so it usually runs down the front of the fridge. I've just learned to await the last drip before removing my cup so really a mute issue now. Freezer side is quite small and refrigerator side has limited shelving but with the small dimensions I was working with I knew what to expect with a side by side.

I received my refrigerator and was disappointed because the freezer light was not working and the refrigerator door was not even with the freezer door. Best buy was really quick to replace the refrigerator and so far it is better than the first.

Refrigerator is a little on the small side as Whirlpool design has a trim piece on the top facing outward that is 2 1/2” high to give the appearance of it being taller. Why not give the customer the taller refrigerator in the first place instead of a plastic trim piece. Also, shelves are a little too narrow and larger items barely fit. Temperature on the colder settings causes frost damage to vegetables and ice in things like sour cream if placed in the rear of the refrigerator. Whirlpool needs to put a little more quality in their refrigerators, especially the under 23 cu ft models. What has happened to Whirlpool quality?

Nice fridge. Chose it because it fit into a recessed spot in the kitchen. Keeps temperature perfect. Quite.

Great side by side. Whirlpool make a very great unit and this is one as well. Cools perfectly, lots of space, bright LED lights to see everything inside. Only drawback to this is the cost of replacement for the water filter cartridges. Overall, Very pleased with purchase and product.

Honestly, its a great refrigerator. Only think i dont fully love is the size of the freezer side. Still giving 5 stars because its great and runs amazingly. Has crushed ice and whole ice options, the ice and water locks so my 3 yr old doesnt play with it. Its a great buy, just wish the freezer side had a little more room.

I bought this refrigerator and thought I was getting a bigger one than what was delivered. The freezer part is really small. Overall it fit well in my space from my previous one but had to go back and get a different fridge because it’s too small for a family.

Nice: however, the icemaker takes up too much freezer storage as opposed to my previous one of the same dimensions.