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Customer Ratings & Reviews

Your price for this item is $1,529.99

Customer reviews

Rating 4.1 out of 5 stars with 2410 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers appreciate the 21.4 Cu. Ft. Side-by-Side Refrigerator's overall performance, convenient size, appealing design, fingerprint resistance, and awesome LED lighting. However, some customers have expressed concerns about the freezer capacity, occasional noise, temperature control limitations, and door alignment issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 2,410 reviews
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Had to purchase dimensions

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice: however, the icemaker takes up too much freezer storage as opposed to my previous one of the same dimensions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    So Much Room!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge might be small, but it seems to have just as much room as my last large refrigerator. The freezer room continues to amaze me. It looks magnificent in my tiny kitchen. Fingerprints and water drips wash right off. And the water and ice in the door are awesome. I couldn't be happier with my choice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best replacement

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very fitting in my tiny home & it’s been over a year since I bought it & still works like the day I bought it

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    A great product with some reservations. . .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great machine if you have a space that can't accommodate more, which is the situation with a lot of kitchens in older homes. It is beautiful, compact and mostly well organized. I knew when I bought it that the shelves were not adjustable, and honestly that's a real pain. It would have been such a simple fix for the folks who designed it. I took the advice of another reviewer and removed the top shelf altogether, and that worked terrifically for my husband and I, who, like most people, need a taller space for taller items. The door shelves are fine, and can be adjusted within limitations (again, would it have been so hard to make them completely adjustable?), but they aren't enough for the tall items that this household of 2 plus dog need. Still. It's a beautiful piece, the ice and water work terrifically, and I'd buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    good to go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the large refrigerator section. Since we have a large freezer we didn't need the large one on this model. Like this well enough that we purchased another one. same model

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Less freezer storage than expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge and water system portions of this product are great. The fridge is much larger than I expected but the freezer space is limited. If you're someone who likes to stock your freezer, this isn't for you. Other than that it's a great fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Great refridgerator for the price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is slim and compact and has a very affordable price to go along with it. My only complaint is the freezer is really small. If you are ok with that then this refrigerator will give you years of happiness.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    New fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little different design than my last fridge. Getting familiar with the shelving and set up. Can be a little noisy at time but overall works ok.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    new whirlpool refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect size for my kitchen. Good space for an apt. with ice holder.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had little over a year and still working great. No problems so far. It a nice size for one person or couple.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Great Fridge.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is wonderful. Especially the fridge section. It's roomy and has lots of adjustable shelves that are very strong and sturdy. The water and ice maker are also great. The only complaint I would have is that the freezer space is a bit small. It's a trade off though. If you know you need a bigger fridge section and you want lots of features and strong shelve surfaces and can do without an abundance of freezer space, then you are making a great purchase. The only other thing I need to say is that I've never had a refrigerator that had better seals. When I shut the doors, it's like a bank vault closed. What does this mean. Whirlpool didn't skimp on the quality. It's a very solid, well built refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice looking, fits perfectly in to the space, quiet.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 2 out of 5 stars

    Throes of the Icemaker

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you, like me, are (or were) looking to fit a side-by-side refrigerator and freezer with an ice dispenser into a small space, I would strongly encourage you to keep looking, rather than purchase this product. If you hook up this refrigerator without a water line, you will actually have an OK time with it. Just don't expect to fit any frozen pizzas flat in the freezer; they won't fit. The capacity for both the refrigerator and the freezer is small, and you probably know that already if you're looking at this. It does maintain temperature very well, though, which is a point to be commended. The problems with this product are entirely related to the ice making and ice dispensing, so if that's not relevant to you, by all means disregard it. The ice maker has known manufacturing flaws which have not been addressed by updating the design, instead requiring a call to a service tech. When the ice maker draws in water, some of it trickles backwards toward the evaporator fan and it begins to build an ice dam which will eventually need to be removed, as it causes the evaporator fan to run against it, damaging it and making loud noises. A tech will likely just caulk around it for you to make it less likely for water to trickle back towards the fan. The actual ice dispenser is barely functional or dependable. Every time I use it to dispense whole ice cubes, they get stuck in the chute and I have to manually push the flap to unclog the chute. This problem is further exacerbated by the fact that the ice crusher partially runs even while it's disabled, causing it to spit out partially crushed chunks along with your whole ice, and unless you're using something very wide to catch the ice, it will end up all over the floor. When I had the tech out to look at the evaporator fan, I brought up this issue as well, and I was advised that it's just a fault of the design; they all do it and even his similar refrigerator does the same. This is an expensive product and I would honestly expect more out of it for the price, but I cannot in good conscience recommend it. Find something else that fits your space.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator. works great in the space i have available.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This Refrigerator Fulfils a Need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I generally like the new refrigerator. I especially like the ice maker and the size of the ice. Unfortunately the door for the water filter at the very bottom of the fridge won't open and am waiting for a Whirlpool service rep to come and repair it. I don't think a new appliance should have to be repaired at all. Another thing I don't like is that the shelves in the refrigerator are not adjustable. That's a biggie for me. I cannot rave about this appliance but it fills a need and was within my price range.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    My new fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good size. It's slightly smaller than my previous fridge. I wish the freezer was a bit bigger

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Love the Black Stainless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would review this refrigerator at 4.5 only because the shelving is not adjustable. It has a louder humming that my old one. Im adjusting to that. It's not overwhelming It is very attractive! I would purchase again. Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Best choice I had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well so far. Limited space between shelves which are fixed. Was limited in choice by height restrictions. Water & ice dispensers work well. Filter takes up too much room!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    cold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice refrigerator,works very well would reconmend to family and frriends

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirpool sideXside

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for the same model / size that was 15 years old, Hopefully I'll get the same good service from the new one. The freezer shelves are better allocated but the refrigerator shelves are not as user friendly as I can not get a whole water melon in without removing 1 shelf. The price was just a few dollars more than what I paid for my old one 15 years ago.

    I would recommend this to a friend