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Customer Ratings & Reviews

$1,529.99

Customer reviews

Rating 4.1 out of 5 stars with 2451 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 2,451 reviews
  • Pros mentioned:
    Design, Fingerprint resistance

    Rated 5 out of 5 stars

    Beautiful refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautifully designed refrigerator it absolutely does not allow Fingerprints to stay on to the stainless steel. I love the smart sensor controls and the inside is beautifully designed. I do wish the top shelf had a couple more inches to fit things like two liter bottles and milk

    I would recommend this to a friend
  • Pros mentioned:
    Lighting, Overall performance

    Rated 4 out of 5 stars

    Great side by side

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great side by side. Whirlpool make a very great unit and this is one as well. Cools perfectly, lots of space, bright LED lights to see everything inside. Only drawback to this is the cost of replacement for the water filter cartridges. Overall, Very pleased with purchase and product.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 4 out of 5 stars

    What Has Happened to Whirlpool Quality?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is a little on the small side as Whirlpool design has a trim piece on the top facing outward that is 2 1/2” high to give the appearance of it being taller. Why not give the customer the taller refrigerator in the first place instead of a plastic trim piece. Also, shelves are a little too narrow and larger items barely fit. Temperature on the colder settings causes frost damage to vegetables and ice in things like sour cream if placed in the rear of the refrigerator. Whirlpool needs to put a little more quality in their refrigerators, especially the under 23 cu ft models. What has happened to Whirlpool quality?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Love the design

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator and thought I was getting a bigger one than what was delivered. The freezer part is really small. Overall it fit well in my space from my previous one but had to go back and get a different fridge because it’s too small for a family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Proficient installation-my beautiful refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a wonderful job. My refrigerator arrived flawless and was quickly and professionally installed. They had all tools ready and did it so flawlessly, all while being super polite and respectful of me and my home. I love my new refrigerator. It is appealing to the eye and delivers on every promise! It is perfect! I do wish that the shelves were slightly larger, however I was amazed and pleased that all my leftover Thanksgiving foods fit in nicely!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a fridge that is just a fridge. I need it to make ice and keep my food cold. I previously purchased a Samsung and had so many issues. This fridge is great! It does the job with zero issues.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting, Size

    Rated 4 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice size for a small household. I like the extra lighting and glass shelves. I also like the choice of ice size. It is somewhat problematic to place pizza boxes in the fridge, but its not a big deal. I got it for a great price and hope to enjoy it for many years.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator for the price point. Freezer is small. Time will tell if this holds up better than our last refrigerator which was a Samsung and had to be replaced after 4yrs.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    A great product with some reservations. . .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great machine if you have a space that can't accommodate more, which is the situation with a lot of kitchens in older homes. It is beautiful, compact and mostly well organized. I knew when I bought it that the shelves were not adjustable, and honestly that's a real pain. It would have been such a simple fix for the folks who designed it. I took the advice of another reviewer and removed the top shelf altogether, and that worked terrifically for my husband and I, who, like most people, need a taller space for taller items. The door shelves are fine, and can be adjusted within limitations (again, would it have been so hard to make them completely adjustable?), but they aren't enough for the tall items that this household of 2 plus dog need. Still. It's a beautiful piece, the ice and water work terrifically, and I'd buy it again.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 5 out of 5 stars

    Good solution for smaller spaces

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Older refrigerator is on its last leg & the ice maker died so I was in the market for a replacement. Found this one on the Best Buy website and it fit my limited demenitions perfectly. Ordered it and was notified every step of the way & it actually arrived a day early. I was notified about its arrival so I went to the local BB to get promptly loaded up. The refrigerator has worked flawless so far with probably my one minor complaint. Under the ice & water dispenser there is not much to catch any extra water so it usually runs down the front of the fridge. I've just learned to await the last drip before removing my cup so really a mute issue now. Freezer side is quite small and refrigerator side has limited shelving but with the small dimensions I was working with I knew what to expect with a side by side.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Freezer capacity

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, its a great refrigerator. Only think i dont fully love is the size of the freezer side. Still giving 5 stars because its great and runs amazingly. Has crushed ice and whole ice options, the ice and water locks so my 3 yr old doesnt play with it. Its a great buy, just wish the freezer side had a little more room.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Less freezer storage than expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge and water system portions of this product are great. The fridge is much larger than I expected but the freezer space is limited. If you're someone who likes to stock your freezer, this isn't for you. Other than that it's a great fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Great refridgerator for the price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is slim and compact and has a very affordable price to go along with it. My only complaint is the freezer is really small. If you are ok with that then this refrigerator will give you years of happiness.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    good to go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the large refrigerator section. Since we have a large freezer we didn't need the large one on this model. Like this well enough that we purchased another one. same model

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Freezer capacity

    Rated 3 out of 5 stars

    Great fridge!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works super good! Gets super cold! The only thing I would like better is the freezer to be bigger. Probably a good video to view it in the store and not buy off website.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bit smaller than my previous on in capacity, but in general a good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Side by Side Whirpool Refrigerator/Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient. Keeping temperature. Installation was very well done. Two employees came early in the morning very professional. They were on time. Both were able to communicate clearly. So far, I cannot complaint of issues related to installation or use. Salesperson was effective in her sales ability. She did explained accurately how the refrigerator should work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    So Much Room!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge might be small, but it seems to have just as much room as my last large refrigerator. The freezer room continues to amaze me. It looks magnificent in my tiny kitchen. Fingerprints and water drips wash right off. And the water and ice in the door are awesome. I couldn't be happier with my choice.

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 4 out of 5 stars

    Whirlpool 21.4 Cu Ft side by side refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my refrigerator and was disappointed because the freezer light was not working and the refrigerator door was not even with the freezer door. Best buy was really quick to replace the refrigerator and so far it is better than the first.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    New fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little different design than my last fridge. Getting familiar with the shelving and set up. Can be a little noisy at time but overall works ok.

    I would recommend this to a friend