Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$1,529.99

Customer reviews

Rating 4.1 out of 5 stars with 2451 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,451 reviews
  • Pros mentioned:
    Size
    Cons mentioned:
    Freezer capacity, Noise level

    Rated 5 out of 5 stars

    Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noisy first 3or4 days,pretty quiet now,freezer a little small,fridge is fine

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Large fridge side, but tiny freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice refrigerator and I love the interior of the fridge side. However, the freezer side is extremely small! If you are a healthy eater and have mostly fresh food, this is the fridge for you. If you have the need to store anything frozen, you will need to be very picky as there just is not enough room. None of the shelves allow you to put a frozen pizza in the box, you have to remove it from the box because the shelves are not adjustable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Freezer capacity

    Rated 5 out of 5 stars

    Whirlpool 21.4 Cu. Ft. Side-by-Side Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this refrigerator. We have a small space and it fits perfectly. We wanted ice and water on the door, and it works great. The freezer is very small, but because of our space issue, we compromised the freezer space for the ice and water. I would recommend this product.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Great Fridge for size and price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a refrigerator that fit a specific space in an older home. This specific one fit the bill. The previous fridge was a little larger in cubic feet and had adjustable shelves where the shelves are not adjustable in this one. Overall, everything fits though so it is not a big deal. There is 1 less shelve in the freezer but again, overall, everything fits fine. I am very happy with this Whirlpool. The finger resistant stainless steel is wonderful. I love it. The indoor ice maker and water works so much better than the Maytag I had before. This is a good buy. BestBuy did a great job of at the door delivery too during this pandemic.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Needed a New Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this refrigerator as a replacement for a 25 year old that was getting loud and the ice machine stopped working. Delivery was excellent. After a day or so it started getting loud like the old one. I had a repair person come out and the problem was fixed. The refrigerator is a bit smaller than my old one but I haven’t had any problems fitting our food in it, for two or three adults it has enough room but any more than that it would be too small.I had to adjust the temperature control but after I had it set it was just right. The ice maker does a good job. So far I am pleased with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool Side-by-Side

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Side-by-Side. We have had one problem with the water dispenser leaking.

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint resistance, Size

    Rated 4 out of 5 stars

    Our new addition

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product nice color, fit perfect in the small area we have for a refrigerator. I like that temperature is easy to set. Most enjoy is no fingerprints

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity, Temperature control

    Rated 3 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not happy with this refrigerator. Ongoing problem with ice cubes getting stuck inside the dispenser and keeping the opening from closing. Ice then melt and leak down the fridge. I came home and found 2 puddles on the floor. I had a tech out who said the freezer was too cold and cubes were freezing together and obstructing the opening. Reduced temperature still having problem but cubes aren’t freezing to each other. Also bins in fridge do not move smoothly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    As expected and works great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything from order to delivery went very well. The fridge is very nice looking and is what I expected and works great. The fingerprint resistant stainless is really nice. It would be nice if all was that finish rather than only the doors. Only minor things to mention that do not affect the working of the fridge: 1) the ice (cube and crushed) from door 'spits' out really fast and sometimes drops on floor, 2) no below ice/water tray to catch droppings of ice and water, 3) the water from door is not as cold as I would expect even though it is set on coldest.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Best choice I had

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well so far. Limited space between shelves which are fixed. Was limited in choice by height restrictions. Water & ice dispensers work well. Filter takes up too much room!

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Ice Dispenser issues!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator that fits nicely into the space we have for it. It gets pretty cold and started making ice within the first 24 hours. However, just a few weeks later the ice dispenser is no longer working.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Freezer capacity

    Rated 5 out of 5 stars

    Great side by side Refrigerator

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator for my (older) parents who have an mid-century home which can’t fit the newer- wider models. As it turns out it’s been perfect for them. Plenty of room on the fridge side for two people. The freezer side is small/narrow which would be a problem for a family. However, the ease of finding what they need has more than nade up for it. Parents say the prefer vs. having to bend down as with the bottom freezers of French door versions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Good fridge

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good refrigerator. Easy to clean shelves the only issue is the ice maker takes up vital freezer space.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Whirlpool Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a limited space for a refrigerator in our kitchen. This refrigerator fit perfectly into it. It has plenty of space for the two of us and is much quieter than our last Whirlpool refrigerator. The ice maker switch is a bit inconvenient but adequate. The glass shelves are easy to clean and the plastic door compartments are large and sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good refridgerator!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent fridge for what we paid. Is it quiet - no. Is it loud - not really. You can hear it run and it does it's job. Fits well into smaller spaces that the larger fridges can't.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 4 out of 5 stars

    Good, but space is tricky to utilize

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking unit, well designed. It's only flaw is the flaw of any side by side - it can be difficult to maximize space. But it's efficient dimensions is great for tighter spaces.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love my new fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good fridge..a bit noisy, but overall I love it. It looks amazing in my kitchen. Lots of room. The water and the ice is super nice. Love the locking feature. Keeps my 3 year old nephew out of it, for now anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the style and the its just what we needed . It looks great in our new home

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Good refrigerator

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator. Freezer is a little on the small side.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. A little smaller than we are used to, but fine. I wish shelves were adjustable .

    I would recommend this to a friend