Customer Ratings & Reviews
- Model:
- WRS321SDHW
- |
- SKU:
- 6078403
Customer reviews
Rating 4.1 out of 5 stars with 2451 reviews
(2,451 customer reviews)Rating by feature
- Storage Capacity4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Design4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator section in great the freezer shelves are ti narrow. My previous fridge had better spacing. But it still works well
I would recommend this to a friend- Pros mentioned:Fingerprint resistance
Rated 4 out of 5 stars
Clean and runs quiet
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fingerless stainless steel actually works. Amazing. Ice maker is a little slow, but overall, for the money this is a great fridge. Also is very quiet.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Great fridge, water/ dispenser, meh
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and works great just constant water residue trail coming from the water dispenser that runs all the way down to the floor on the freezer door. Annoying.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Black Stainless Steel
I would recommend this to a friend - Cons mentioned:Freezer capacity
Rated 4 out of 5 stars
Small fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It runs well, I like that even though I have no water hookups, I can still manually put ice in the ice maker. The freezer is WAY TOO small though. And I had to take a partition out on the fridge side so that I could actually put things in it that are tall like a 2-liter. It’s a mini fridge. Cute, but if you have a big family do not buy this. There’s no room.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Cons mentioned:Door alignment
Rated 4 out of 5 stars
An okay fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a ok refrigerator, as you can see from the price listed for 1 Whirlpool fridge, it was just above average and ok, not too good or too bad. I still love it though, the only thing that bothers me and I don’t like probably be the right door. The doors are not even to one another, even if I adjust it. Overall, it’s a good purchase for me!
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Freezer capacity
Rated 4 out of 5 stars
Good Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer is a little small. But overall it is an excellent refrigerator.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Cons mentioned:Freezer capacity
Rated 4 out of 5 stars
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It keeps food freaher longer and the only downside is the freezer is a tad bit small.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Cons mentioned:Noise level, Temperature control
Rated 3 out of 5 stars
Nice fridge for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes it’s a bit loud but the kitchen is not where I always am and I can’t hear in the living room. I don’t like that the wheels don’t lock as the fridge moves and also the fact that locking the temp locks the ice and water function. Kids are always turning up the temp in the fridge portion freezing my eggs. Space is good and it serves its purpose.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Rated 4 out of 5 stars
Nice fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice, clean, simple fridge. Nothing fancy but it works nicely
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
My Whirlpool Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Whirlpool appliances and glad Best Buy carries Whirlpool. My new refrigerator is great. The only problem with it is the shelves are not adjustable as were in my old Whirlpool refrigerator. Enjoying this refrigerator.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend- Pros mentioned:Design
Rated 5 out of 5 stars
Exactly what we were looking for
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently upgraded to this refrigerator and it's been a game-changer. Having an ice maker built-in is such a convenience I didn't realize I was missing. The spacious interior and adjustable shelves make organizing groceries a breeze, and it keeps everything fresh with its advanced temperature control. Plus, the sleek design adds a modern touch to my kitchen. Highly recommend this fridge for anyone looking for style and functionality.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Cons mentioned:Freezer capacity
Rated 3 out of 5 stars
Don’t buy unless you have to!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am disappointed in this product, especially given that it is a Whirlpool! The freezer shelves are too small, and the ones on the inside of the door are useless. The glass shelves on the refrigerator side do not extend all the way to the back of the refrigerator wall, leaving big gaps. Plus, it seems as though you are not careful and pull on a bin too hard, the whole bin—-glass and all—-would come out. If you break a shelf, DO NOT order a new one from Whirlpool. You will pay more than $100! Instead, go to a glass repair shop and get tempered glass for $35! Most of the shelves are not spaced far enough apart to allow for the standing of ketchup and similar bottles. Forget about putting a wine or champagne bottle inside! My previous refrigerator seems like it held more both in the refrigerator and freezer. If you want crushed ice, you will have to make it colder than recommended or it will be watery. No matter if you use crushed or cubed ice, it inevitably ends up on your kitchen floor. Unfortunately, because of height restrictions, this was the ONLY refrigerator I could buy.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friend - Cons mentioned:Freezer capacity
Rated 4 out of 5 stars
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service in the store was great, the delivery time was excellent, and the service installment was great too. Only thing is that the ice maker is a little bit slow to make ice. It doesn’t hardly make enough ice to keep up with two people using it.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Cons mentioned:Freezer capacity
Rated 1 out of 5 stars
don't waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.AVOID this refrigerator you will thank me later! I absolutely detest this refrigerator, shelves don't move, water filter system distributes a trickle of water, I had to buy a separate 5 gallon water dispenser after finding out how terrible this one is. Can't really fit milk size containers on the shelves so the side door gets packed and swings open like there is not hinge banging my wall constantly. And the freezer is tiny there no way you can fit a frozen pizza in it for instance, oh yes the best part is that the ice maker is horrible and breaks easily.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via Facebook at https://tinyurl.com/Whirlpool-Facebook or Instagram at https://tinyurl.com/Whirlpool-Instagram so we can investigate this further to see how we can help. We’re looking forward to hearing from you.
- Pros mentioned:Design
Rated 5 out of 5 stars
Great Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is sleek and nice to look at. It has a lot of space to fit all we need and more. The water and ice dispenser work great too. I’m glad we went to Best Buy. We will need a washer and dryer soon and will be going back there to purchase them.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Not bad for a small fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge to fit into a small opening. Able hold a decent amount of groceries. The water dispenser was badly designed. It’s at the edge so you ended up with drip let which require a quick wipe down every once in a while
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Perfect
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the perfect fridge for my apartment. It fit well and it’s very spacious. Only bad thing was the deliver guy that came to install my fridge didn’t put something in right so it was so loud the manufacturer had to come correct that.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Cons mentioned:Freezer capacity
Rated 5 out of 5 stars
It Fit's!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our fridge is surrounded by cabinets on the side and top and a wall on the other side. We also don't have a lot of clearance for the door to open. We struggled to find a modern fridge that would fill the space. We are happy with this purchase. First time with a side by side style and like the roominess of the fridge. The freezer is small but we have a auxiliary freezer. The stainless finish is easy to care for and I just wipe it with a microfiber towel. I make sure to wipe up any drips from the water and ice dispenser right away. I do wish the shelfs on the door and fridge were adjustable. The can storage on the door is a waste. We end up storing our carton of eggs on it.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend Rated 3 out of 5 stars
Not what it appears
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely not finger print resistant. Very small the way its made. Cannot fit much in the freezer and it would of been better to have a way to adjust the shelves better in the refrigerator side. Overall I would not purchase again for the overpriced thiso ne to begin with.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friend- Cons mentioned:Freezer capacity
Rated 3 out of 5 stars
Not entirely satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator looks great & keeps my food really cold. Also, I like the rack inside the refrigerator door that is meant for can drinks. However, it's way too small on the inside & it's short. My last refrigerator was a Frigidaire & it was significantly taller so it will take some getting used to. I had to go with a smaller fridge b/c of the space I have but my last one fit in the same space but was more roomy. It is the way the Whirlpool is designed. The light in the fridge is in a bad spot (at the top of course, but it's towards the back) b/c you can only put really short items under it. There is an extra drawer but I would rather the usual amt of drawers to allow more space on the shelves. A gallon of milk is the tallest sz container that can fit on the top shelf. The depth and width of the shelves are also less than what I previously had. The freezer side is also very small and it takes awhile for it to make ice. I kept my Frigidaire so I will use it to hold anything that will not fit in the Whirlpool. I also bought a deep freezer.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friend
















