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Customer Ratings & Reviews

$1,529.99

Customer reviews

Rating 4.1 out of 5 stars with 2451 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,451 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Refrigerator did not work properly. Best Buys replace it with no problem. Current Refrigerator works great and looks good. The unit has lots of room and the controls are very easy to use. Would give five starts, but the first unit was not working. However, Best Buys made good and all is well now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 3 out of 5 stars

    Whirlpool stainless steel fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice appearance and perfect size for my small kitchen. The only two problems is the ice maker on/off switch that is so hard to locate. The other issue is the lack of instructions that should be available at time of delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grreat refrigator for my needs, fits my space perfectly, works great, I don't know why other users are complaining about noise

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seems like it will be a good refrigerator for us. I wish the shelves in the main compartment (as opposed to on the door) were adjustable for height.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    FLAWED DESIGN, SKIP IT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $1500, you'd think it would have some basic common sense features #1) You cannot adjust shelves!! (see pics) You can on the side doors but not in the main compartment. So don't buy anything tall #2) Temperature adjustment should be simple like a pic of a thermostat or maybe red on 1 end/blue on the other? Instead you get 'bars' that even the manual contradicts itself on #3) Wanna turn off the auto ice maker (in the door). Good luck! #4) Wanna level the refrigerator? You can't. It's on wheels. #5) It looks good... but only from the front (see pic) I could go on, but it's a very flawed design. These are basic & would've cost very little for Whirlpool to correct. Maybe you can adjust the shelves in the $2000 model.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates. WhirlpoolBrand

  • Pros mentioned:
    Fingerprint resistance, Size

    Rated 5 out of 5 stars

    Small but nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and compact fridge! Easy wipe off and fingerprint proof! This particular one is a lil small on the inside but overall a great appliance. So far so good!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refrigerator that we needed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator replaced a broken that was finally nice to have a working fridge. No issues with doors not closing, plenty of space for the fridge side and the comfort of ice/water dispenser. The interior has great lighting, plenty of shelf space and fits our fridge area. Glad to have a refrigerator that works and gives all the amenities that you need.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Excelent Price and quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend to get this fridge, excelent size and design. The quality is also awesome, I wish i was helped to put it inside the house but because of the crisis, its understandable.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 4 out of 5 stars

    8 out of 10

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, could have used a bigger size. Ice maker works wonders. Once in a while the fridge gets to cold and the eggs and milk will freeze. That is why I give this a 8 out of 10

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I desperately needed a new refrigerator and this fit the bill perfectly.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 5 out of 5 stars

    Good fridge for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good refrigerator! It runs well does both crushed and regular cubed ice. Easy setup for the water line. It doesn't advertise it but it has wheels that allows it to be pulled out so you can clean behind and under the fridge alcove. Only coming is a small freezer space.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Nice Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a smaller cubic inch fridge to fit in our kitchen space. This one was perfect. Ice maker is a little loud but spits ice out like nobody’s business.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks very nice the design it’s amazing we love this refrigerator very easy access to the inside been a 2 door separate from frizer

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Nice looking refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is quiet. Works well with the limited space we have available. Would give it a higher rating except the dispensed water isn't cold. Also miss adjustable shelves in the refrigerator. The shelves on the door are adjustable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool 21.4 cubic size is reliable

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable. Confirmed as really being "Fingerprint Resistant" as promised. External ice & water dispensers are nice features to have as it prevents cold air "escaping" from freezer whenever ice is needed for drinks.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a well functioning fridge and freezer. I bought it to replace an LG which was a lot more expensive but less reliable. Only down side is the freezer doesn't have much usable space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    whirlpool side by side fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good purchase. Great product and service.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good Model But Noisy!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The model is good for the price but if I can't fix the loud vibration noise (started day one) I will upgrade to the Frigidaire 26.8 French door model with the bottom freezer. That one is rated one the quietest models on the market and it's only around $600 more.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Nice if you're deaf

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, ice maker/water dispenser works well, good interior lighting, keeps food cold. Ah, but the noise. I don't expect a refrigerator at this price point to be really quiet, but this particular example is beyond unacceptable. It isn't just the volume of the noise but the character. There is a "normal" buzz or whir that is loud but borderline acceptable, overlaid with a throbbing variable pitch noise that is impossible to ignore. We have a bedroom on the opposite side of the kitchen wall where the refrigerator is located and the low frequency throbbing noise comes through the wall and is, at times, loud enough to disrupt sleeping. I'd read the reviews and saw a few other comments about excessive noise, but I also saw some that praised the lack of noise. Obviously they don't all sound like ours, but if you buy one you can't depend on getting a quiet one. Ours is so bad we'll probably bite the bullet and buy another refrigerator. It won't be a Whirlpool.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey perf, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this fridge to replace the old, outdated fridge that came with the house I bought. Not really much to report. Unlike the old one, it works properly and has a water/ice dispenser. It's a little smaller than I would prefer, but height restrictions severely limited my options.

    I would recommend this to a friend