Customer Ratings & Reviews
- Model:
- WRS321SDHW
- |
- SKU:
- 6078403
Customer reviews
Rating 4.1 out of 5 stars with 2451 reviews
(2,451 customer reviews)Rating by feature
- Storage Capacity4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Design4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Door alignment
Rated 4 out of 5 stars
Fits our need
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was ok. Door alignment tool was not included and aligning doors was difficult operation a features good, Water dispenser doesn't always catch all the water and it splashes on the floor.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Cons mentioned:Freezer capacity
Rated 4 out of 5 stars
Nice fridge.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have h ad a problem with the ice through the door feature. Every time I get ice I also get styrofoam in my glass. I have looked at the different areas of the ice maker to try and resolve the problem but couldn’t find anything. I have called the appliance repair line and they are coming out tomorrow, hopefully the can solve the problem.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Yay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was ready for pick up sooner than had stated. Was great being able to have quicker than thought. Very few refrigerators had the measurements i needed. This one did and fits great.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend- Cons mentioned:Freezer capacity
Rated 4 out of 5 stars
Kitchen remodel
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We ordered this fridge and when it arrived we realized it wasn’t tall enough so we were able to keep this one until a taller one arrived that was on back order. The freezer was a bit small but it worked for what we needed at the time. Best Buy customer service is unmatched
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Love my Refrigerator!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this purchase of my new refrigerator!! It looks beautiful and is very quiet. It is also very easy to move. I had such a great buying experience from my purchase in the store. Also my delivery was exceptional. I am a Best Buy customer for life!! Great store!!
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Cons mentioned:Freezer capacity
Rated 4 out of 5 stars
Nice fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice fridge! I haven’t had any issues with it. The freezer is small and doesn’t hold a lot of stuff so I have to make sure I don’t buy too much. I love the water and ice feature as we drink a lot of water. It was super easy to set up! Also has wheels on the bottom and moves nicely across the floor.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Cons mentioned:Noise level
Rated 3 out of 5 stars
Nice, hope the compressor quiets down
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For our tight space we didn't have many options, this checked all the boxes. Nice fridge. Read the manual, I read some reviews about water drips, that stopped for me after bleeding the air from the line per instructions. It's been setup for almost 24 hours and there's a loud compressor noise and it runs most of the time. I'm hoping that's just part of the startup process. If I could, I would attach a video with the noise. Other reviews mentioned a loose item against the fan, or vibrating back panel, it's none of those, the compressor is loud.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friend Rated 4 out of 5 stars
Refrigerator okay, geek squad damage our driveway
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator was delivered missing some parts. They were going to replace it with a good one. Then the geek squad scratched up my driveway trying to install it. Refrigerator okay-ish, geek squad is a waste.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friend- Pros mentioned:Fingerprint resistance
Rated 5 out of 5 stars
My New Whirlpool Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this refrigerator even though it's a little smaller than my old one. It's much quieter and keeps everything at the best level of cold. I also am very happy to have no fingerprints, and I can still have my magnets attached.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Cons mentioned:Freezer capacity
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this refrigerator. The only issue may be freezer space. It is a bit smaller, but since we have a deep freezer, it’s a non-issue for us.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Cons mentioned:Freezer capacity
Rated 4 out of 5 stars
Great fridge and options
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer can be a challenge because of limited storage.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Cons mentioned:Freezer capacity, Temperature control
Rated 1 out of 5 stars
Worst refrigerator I have owned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a whirlpool side-by-side because I so pleased with the 30 year old one I had before moving to a different home. Compared to my old one, this one is terrible. 1. The shelves are not adjustable. 2. The temperature is set properly but stuff in the back of the top shelf freezes solid. 3 I can barely squeze a 2 quart container of milk in the top shelf. I have to lay a bottle of V8 on its side. 4. The drawers are cheaply made and make a scraping sound when opened and closed. 5. The freezer is small and poorly laid out. 6. The water dispenser dribbles every time I draw a glass. 7. Today, for the third time in a month, the ice despenser glogged. When the door is opened and the ice maker is clogged ice falls all over the kitchen floor. In summary, I would not recommend the refrigerator to anyone.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, WilliamG. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great refrigerator
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. We just decided that we wanted one with the water dispenser on the inside.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great working unit!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good-cools freezes accurately. Replaces a Freon leaking Frigidaire top freezer-fridge bottom. Didn’t need the ice & water maker part-it’s good though…
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Great side by side that fits in a small space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really wanted a side by side with water and ice. This is the only one I could find that would fit for height, width and depth. I have water, crushed ice and cubed ice. Room for milk in the doors. Could have desired that the ice and dispenser didn't take up so much of the door. Other wise has a lot of great features.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Great Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit for my kitchen size! Very happy with water/ice dispenser, nice refrigerator.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Whirl pool fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Literally loved the fridge so much i bought it again when i moved.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Great smaller fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a smaller fridge for our house and this one is excellent! Originally the ice maker did not work, but that was because of an error inserting the water filter by the delivery guys, but it eventually worked. The water does not get cold though, but it does have ice. We love the glass shelves!
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking refrigerator! Easy to keep outside door clean, no grandchildren finger prints! Wished the top shelf was deeper. Otherwise, I like it a lot!
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looking for a smaller size fridge, it is a great one with nice features. the capacity on fridge and freezer is pretty good. Looks beautiful and clean.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend
















