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Customer Ratings & Reviews

Your price for this item is $1,529.99

Customer reviews

Rating 4.1 out of 5 stars with 2414 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers appreciate the 21.4 Cu. Ft. Side-by-Side Refrigerator's overall performance, convenient size, appealing design, fingerprint resistance, and awesome LED lighting. However, some customers have expressed concerns about the freezer capacity, occasional noise, temperature control limitations, and door alignment issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,414 reviews
  • Rated 5 out of 5 stars

    Good Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the unit. Shelves are ample, but not able to be moved like similar units. It is pretty quiet and the ice maker is ample. This unit fits my cabinet space, so I was willing to go for a unit with over 2 square foot area less than I had with the prior failed unit. The price made this machine a good value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    DH

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was mostly satisified overall. My only problem was when the Geek Squad people were setting up the refrigerator, they said that the water hose I had was to small for the fitting. They encouraged me to go to Lowes or HD and purchase another small fitting. When I brought a piece of the hose and the fitting to the store, they said that the hose was the right side, but it was just crimped. I don't expect them to know everything, but that was a pretty simple fix that was not accurate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fine fridge.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator seems to work pretty perfectly. But the thing I love the absolute most is the person who comes out and helps me figure out what to get. The personal assistant, or personal shopper. They are the best!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Kinda loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is okay. It does its job, but it is very loud.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator. The delivery guys were prompt and very nice! Explined in detail functions of the refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product has functioned well. Have not figured what the metal things on one of the door shelves is for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this unit for just over a month and have had no problems at all. It’s doing its job. The installation team was top notch, giving me several valuable tips while going about their business efficiently and politely.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Small but nice and functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice refrigerator for small spaces. While some of the interior space is limited, its fine for a small numbers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! This fridge is perfect for my family needs.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity, Temperature control

    Rated 2 out of 5 stars

    Unfortunately this refrigerator did not work upon

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately this refrigerator did not work upon delivery. It throws everything in the refrigerator side. Best Buy did take it back and I replaced it with a different brand and model. Do you beware that when you purchase a side-by-side refrigerator the freezer side is very small. You cannot fit a full-size frozen pizza in it laying down.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mi Heladera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied with my fridge, it’s running smoothly, everything works perfectly! I like the style two doors,plenty of space !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge! Very affordable and awesome for my space in my kitchen!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    WHIRLPOOL FRIDGE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE RIGHT SIZE FOR THE SPACE AND WORKING GREAT AND SPACIOUS.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    whirlpool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was on time and completed in a timely manner. The refrigerator looks good and works fine.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Nice Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking fridge. Works great but the freezer section is MUCH smaller than what is advertised online.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Delivery problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying refrigerator was excellent process. Nice, knowledgeable salesmen. Flexible delivery schedule. Everything was great till refrigerator was delivered. Delivery people brought refrigerator, put it on place where it supposed to be. They started to peel plastic off and left so many pieces on doors, so I even was unable to remove them after they left. They left many pieces of tape inside drawers too. They were ready to leave and I asked how about to level refrigerator and guys were not happy about it. They tried to adjust legs using POWER TOOL and the result is of course they broke one leg. We had to call Best Buy to send another team to fix it and they sent 3 guys and nothing was fixed again. On top of it compressor in refrigerator was making constant high pitch and buzzing sound. We had feeling like in our was installed some kind of generator. We had to return this refrigerator back to Best Buy. Bottom line: Refrigerator has very poor quality, delivery was disaster, but plumbing service ( we needed water line for ice maker) was very good and professional.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very bright lite inside which I do like. Although not much room in the freezer area. Also no catch tray where water and ice dispense!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for my house, works great do far, great price, really great installer

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 3 out of 5 stars

    Decent fridge, we wanted larger.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad, we wanted larger but new units are wider & shorter than the one we replaced. Also, only stainless on the front. Sides are black. Ice maker is smaller & noisier than older models. Doors weren't aligned properly, so we had to call to get someone to come out & adjust them. That was quick service. The metal tall bottle support on one door shelf looked like a good idea, but gets in the way a lot, it would have been better to have a deeper shelf.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Without having had an ice maker at all for many years, this product feels like luxury. It is more spacious than you might think with many variations available to set up shelves and crispers.

    I would recommend this to a friend