Customer Ratings & Reviews
- Model:
- WRS321SDHW
- |
- SKU:
- 6078403
Customer reviews
Rating 4.1 out of 5 stars with 2414 reviews
(2,414 customer reviews)Rating by feature
- Storage Capacity4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Design4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers appreciate the 21.4 Cu. Ft. Side-by-Side Refrigerator's overall performance, convenient size, appealing design, fingerprint resistance, and awesome LED lighting. However, some customers have expressed concerns about the freezer capacity, occasional noise, temperature control limitations, and door alignment issues.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Freezer capacity
Rated 4 out of 5 stars
Fridge purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker is great. Freezer is a little small. Overall a great buy.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Good, solid refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good solid refrigerator. A great size for an older home with a smaller kitchen.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
ADVANTAGE CT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SATISFIED WITH THE PRODUCT AND SERVICES PROVIDED. EXCELLENT INSTALLATION TEAM AND PERFORMED PROFESSIONAL WOTK.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend- Pros mentioned:Size
Rated 4 out of 5 stars
Good fridge for smaller household
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to get a smaller fridge for the space I had available. This one fits the bill pretty good since its just me. No issues with it so far.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Black Stainless Steel
I would recommend this to a friend - Cons mentioned:Freezer capacity
Rated 4 out of 5 stars
Great refrigerator but very small freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is great. The only reason is not a 5 stars is the freezer side is super small.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Rated 5 out of 5 stars
It’s great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect purchase! Beautiful fridge and works perfectly.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Cons mentioned:Noise level
Rated 4 out of 5 stars
so far, so good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is louder than my previous one but is working well. Shelves are not adjustable which is a bummer. Ice/water dispenser works great.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Cons mentioned:Freezer capacity
Rated 3 out of 5 stars
Freezer is too small for a pizza
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of space in the fridge, but the freezer is TINY. As in, you cannot put a frozen pizza ANYWHERE in the freezer. And the door switch for the freezer sticks. Other than that it seems okay after 24 hours of ownership. And it was one of the few full-size fridges with door dispenser that would fit in our space.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friend - Cons mentioned:Freezer capacity
Rated 4 out of 5 stars
Side by side
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer space is wasted by the ice machine i cant use,otherwise its fine.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend Rated 2 out of 5 stars
Not as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shop only have on display 36" and French door refrigirators so the smaller side by side doors for condos can only be bought by looking at them online. The pictures on the Best Buy web site don't correspond to the real product, the door storage compartments on the freezer side are way thinner than on the pictures and pretty much unusable. The customization of the refrigirator door bins is poorly designed (actually that one you can clearly see in the pictures but I hadn't realized it, why not putting bins holders every few inches, why the gaps, it must literally have saved them 5c). So you're actually stuck on how you place them so you can put common items in them. Same with the shelves. The filter replacement design is ridiculous. It's horizontal at the bottom of the fridge in order to be sure you spill a lot of water whenever you have to put a new one.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello SeattleCH! We manufacture several different models with various feature and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along.
- Cons mentioned:Freezer capacity
Rated 3 out of 5 stars
Whirlpool Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't purchase a lot of frozen items, Freezer is extremely small.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friend - Cons mentioned:Temperature control
Rated 2 out of 5 stars
Cheap entry level fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From the cheap drawers to the cheap material inside, everything about this fridge is cheap and not worth the price. There are no settings on the produce drawers to control humidity. There are no exact temperature settings for controlling how cold the fridge and freezer get. Ice maker assembly is poorly designed and as cheap as they come.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
- Cons mentioned:Noise level
Rated 3 out of 5 stars
Happy but not happy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I been a fan of Whirlpool my whole life !!! This refrigerator is loud and ice machine can be messy !!!! for the price it could be a little better product!
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Refrigerator was perfect.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator was a perfect fit and has plenty of space and organization.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Good choice for small space.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's working well and the ice maker/water dispenser is nice, although ice maker and dispenser take up a lot of room from the freezer door compartments. The top shelf in the refrigerator is just about an inch short for a 1/2 gallon of milk, but it fits in the refrigerator door ok.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend- Cons mentioned:Freezer capacity
Rated 3 out of 5 stars
It works for the space I have
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like the exterior. It shows EVERY fingerprint. I’m constantly wiping the refrigerator. I had the same one that I had to replace. When it said black I figured it was the same “texture” as my old one. There wasn’t one in store for me to look at. Not thrilled. The freezer is smaller and the shelves are not adjustable as the old one was. I can’t say if I would recommend or not but I HAD to mark yes or no.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Black
I would recommend this to a friend Rated 4 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like it! Wish the shelves adjusted. Otherwise its pretty nice
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend- Cons mentioned:Freezer capacity
Rated 5 out of 5 stars
Beautiful for tighter spaces.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet. Had to get used to side by side vs freezer on top. A lot of room in fridge. Freezer is a little but tight. But we dont have a lot of frozen foods.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend - Cons mentioned:Freezer capacity
Rated 4 out of 5 stars
freezer is very narrow and difficult to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.attractive refrigerator but freezer is very narrow and difficult to store items like pizza in. also difficult to remove items,
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps this VERY cold. Easy access to things & spacious
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend
















