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Customer Ratings & Reviews

Your price for this item is $1,529.99

Customer reviews

Rating 4.1 out of 5 stars with 2414 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers appreciate the 21.4 Cu. Ft. Side-by-Side Refrigerator's overall performance, convenient size, appealing design, fingerprint resistance, and awesome LED lighting. However, some customers have expressed concerns about the freezer capacity, occasional noise, temperature control limitations, and door alignment issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,414 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Fridge!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this fridge now for about a month and we love it. The design and look is great. If this one lasts as long as the Whirlpool it replaced (29 years old and still running), we have it made!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this fridge to replace the old one the previous owners left behind. We wanted to find one that had a water dispenser and was also the right size for our smaller kitchen. The fridge is perfect size and has way more room inside of it than our previous fridge. We’ve had it a little over a month so far and it’s not had any issues. It’s quiet and the water dispenser works great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Overall happy with fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking appliance. Love all the room on the fridge side and having the indoor dispenser for ice and water.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has plenty of space, is easy to clean and maintain. It keeps food cold and makes great ice.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Just the right fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the larger version and it did not fit in the designated spot in our kitchen. This smaller refrigerator fit perfect and we absolutely love it.

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 2 out of 5 stars

    Whirlpool and deliver disappoint

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had a number of problems with the fridge and the delivery. This is our third refrigerator. The delivery people often didn't have the general know how to set it up nor did they have the tools to properly set it up. We are on our third fridge delivery in a month. This fridge is ok, but the doors are still uneven. The delivery people didn't bother to check it (at least the third delivery people didn't). The third fridge is ok, but I notice a few details that show it might be refurbished (poorly refurbished), but it works. It would be nice if a best buy customer care person would contact us. We would like to get an extended warranty since we have reservations about its quality. Both the delivery service and the fridge are a bit disappointing, unfortunately.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Great for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took some time to get but great for the price. Delivery and set up fine.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice design and quiet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase! Nice design and quiet. Plenty of room for my needs (family of 2). This is minor/insignificant - the Whirlpool emblem on the front is nice looking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m limited by the height so this was my best option. It looks really nice in stainless steel. At first I had frozen water droppings in freezer but I took out and dumped the ice and problem disappeared. The top shelf did not hold and is not adjustable to hold my Brita water pitcher. I bought smaller brita. Problem solved! Overall happy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Freezer capacity

    Rated 3 out of 5 stars

    Bit overpriced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An ok fridge; freezer space is limited. No frills. But is seems to work fine.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Stevexps

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine. Runs much quieter than our old one. Only issue so far is that sometimes the ice maker doesn't always drop all the ice. Once in a while, a cube or two that didn't come through on the original drop falls through at a later time, bouncing on to the floor leaving a small puddle to clean up. Hopefully, that issue will work itself out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The fridge is spacious as well as the freezer side.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Good refridgerator

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge and the water/ice maker. The freezer is a bit small, but fine for one person.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Side-by-side stainless steel magic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome refrigerator. It’s not too big and not too small. The features inside are easy to clean and usefull

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and keeps things very cold. size is great as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dimensions outside accurate but larger inside than I expected. Great surprise. Only negative is that the front wheels don't lock. Called whirlpool and best buy geek squad and no...they don't lock. So every time you open door the refrigerator moves. Solution...put shims under the front wheels. Don't think you should have to do this after paying $1200, but worked like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good quality for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker is a little loud for about 10 seconds but beyond that has been good so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Seems cheaply made.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water dispenser leaks water after filling glass. shelves not adjustable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about the side by side. My last refrigerator was french door & i though i might not like the side by side. It's great.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very noisy, water and ice excellent, sides different color than front.

    No, I would not recommend this to a friend