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Customer Ratings & Reviews

Your price for this item is $1,529.99

Customer reviews

Rating 4.1 out of 5 stars with 2414 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers appreciate the 21.4 Cu. Ft. Side-by-Side Refrigerator's overall performance, convenient size, appealing design, fingerprint resistance, and awesome LED lighting. However, some customers have expressed concerns about the freezer capacity, occasional noise, temperature control limitations, and door alignment issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 2,414 reviews
  • Cons mentioned:
    Freezer capacity

    Rated 3 out of 5 stars

    Ok Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed when it was delivered because the refrigerator was small on the inside. The store didn’t have a display. The freezer is even smaller. I don’t have much space to store much froze food. I wish it could’ve been sent back but done to COVID-19. I’m stuck with it. I would not recommend if you need a lot of freezer space.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    no complaints

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far we are happy with our purchase, nice refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. Fit perfectly right where our old fridge was. The space in it. How easy it is to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    No complaints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints for the products purchased. What else can I say. Why won't this take this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Refrigerators

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good the fridge is working great I really cannot understand what you want me to say

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    VirginiaJoann

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once install clutches straightened out with a 2nd fridge (Talk about service!!) within the return window, fridge is Lovely and better than my old Whirlpool of 24 years! Ice maker works better (no more running on the floor) and it is beautiful. Thanks Bedt Buy and Whirlpool.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It meets my needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fit so I bought it! It's fine, but the water and ice dispenser are difficult to access and I routinely get water and ice on the floor.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 5 out of 5 stars

    Great item!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a certain size to fit in my kitchen. This is perfect. Freezer is small though. Ice maker and water work great. Refrigerator came with damage on the side, but Best Buy offered compensation for it. When other stores had no supply of this size refrigerator, Best Buy had it!

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 5 out of 5 stars

    Love our new fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge fits nicely on our apartment. The freezer section is a bit small so it wouldn’t be great for a big family.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Messed up situation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered it brand new it costed me $1600 They delivered me a bent fridge and scratched and un even closed doors i asked for replacement same thing, I asked for a fair discount and they only gave me 10% when they wasted 2 work days for nothing. very poor customer service I know you could do better. They just picked it up today. I've been a customer for long enough to be treated better. Should i buy another from best buy or somewhere else? even with the refund they haven't refunded anything and they want me to return the water hose at the store. That's ridiculous even though they delivered it with the fridge they won't pick it up and refunded

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 3 out of 5 stars

    TH

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to have the first refrigerator replaced then had to have three different set up people come out because of problems with set up. The last group broke our water pipe for the ice maker so we had to have a plumber come out to fix the leak. Very unhappy

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    A little noise while running.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room and looks great. Plenty of room in the freezer side and refrigerator side.

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint resistance

    Rated 5 out of 5 stars

    Whirlpool 21.4 cubic ft refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good refrigerator with a lower than most height which I needed to be able to fit it in my house. The stainless outside is very resistant to finger prints

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    We Love our new Whirlpool fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a small, tight space for our fridge, so the choices aren't many. This Whirlpool fits perfectly and has more room inside than the previous unit. It's great to get a new fridge every 20 years or so and we needed one! Runs quietly and is lovely to the eye.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Whirlpool it stop working , so I wanted the same brand refrigerator, everything is working good so far, I like this design I like the way it looks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new whirlpool refrigerator has plenty of freezer space for me the refrigerator side also has plenty of space.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent side by side refrigerator/freezer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up trading the black fridge for a 24.6 Cu. Ft. model number WRS325SDHZ stainless steel and I really like it..It's a bit bigger then the black one and fits perfect in my kitchen..My old Whirlpool lasted for 34 years so I hope this one gives me that kind of good service!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looking for a another dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real nice one door swings too fast need to adjust it other wise good

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 5 out of 5 stars

    Over all love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Only one little issue. Frieze is too small. For those who want to store food for 15 days or big family

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    New Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it however it’s noisier than my previous refrigerator

    I would recommend this to a friend