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Customer Ratings & Reviews

Your price for this item is $1,529.99

Customer reviews

Rating 4.1 out of 5 stars with 2414 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers appreciate the 21.4 Cu. Ft. Side-by-Side Refrigerator's overall performance, convenient size, appealing design, fingerprint resistance, and awesome LED lighting. However, some customers have expressed concerns about the freezer capacity, occasional noise, temperature control limitations, and door alignment issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 2,414 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great refrigerator for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is visually appealing and has been a great size for my house. Shelves in both sides are a great size. Front ice maker works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Whirlpool side by side fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge works great. I did not realize it would be gray on the sides, but still happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Please - more shelves.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice appearance and doors are easy to open and close with no restrictions. In a counter depth fridge you lose storage space and so more door shelving and additional shelves in the freezer are needed. Water and ice dispensers are separate, which is plus.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 5 out of 5 stars

    looks nice,works great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love the fridge, not much room in the freezer (like no way to fit a frozen pizza) but we have a seperate freezer in our basement so it wasn’t a deal breaker. fridge itself is great, tons if storage for condiments, and roomy with drawers. we love the water dispenser.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 2 out of 5 stars

    Can't really recommend

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a warning about several negatives regarding this fridge. First, the water dispenser drips and because the spout is outside the catch tray, it dribbles down the front of the fridge and onto your floor. Second, the shelves are not adjustable and do not accommodate a gallon milk jug or pitchers. Leaving the milk on the door doesn't keep the milk cold enough. The temperature is cold in several areas of the fridge so items freeze and are ruined. This is setting the control to the recommended setting. If you set the temperature to the next warmest setting, it's too warm! Finally, the top interior light is blinding! It's just way too bright. I spray painted the interior of the diffuser lightly in an attempt to make it livable. These are all issues that you won't know about by just seeing it in a store display.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey MyOpinion, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Nice fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I don't like about this refrigerator is that the shelves aren't movable.

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment, Noise level

    Rated 2 out of 5 stars

    Uneven Doors

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product looked nice rolling off the delivery truck, but once it was set up it was horrible.. it had a loud noise coming from the the freezer. The biggest issue was the uneven doors & handles..

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey CaliE, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lots of space for a small refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to wait a while for this to be delivered and I am so happy it's here! I had to get this size because of the space constraints but the refrigerator section has a lot of storage area in it. The icemaker and water dispenser are so easy to use. It also looks great.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 3 out of 5 stars

    Meh.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a fridge its a solid, Meh. But the ice dispenser sucks, it's always gaming up. sometimes one cube will be stuck in the ice shute after you get ice, and it will melt and run down the front of the fridge.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Disappointing Customer Service from Whirlpool

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be wary of purchasing products from Whirlpool again in the future. We ordered this fridge, got it delivered and installed from Best Buy. The geek squad was extremely helpful, but a few hours after installation we realized that this fridge was running extremely loud and the sounds we were hearing were beyond the normal start up sounds. The sound that the fridge is emitting sounds closer to a dryer/washing machine running. I'm no expert, but it sounds like a manufacturing defect, and that a metal piece is loose when the fridge is running. There is a loud metal vibration sound. When we called Whirlpool initially, they were not able to look up my information because the fridge was so brand new. I tried contacting Whirlpool customer service on Facebook and was told the sounds that I was hearing was normal for a fridge. I responded and told them that I was very disappointed in their assistance thus far, and was told that they will file my complaints. LOL, like k, thanks that's very helpful when my brand new fridge is humming up a storm. The next day, we called the warranty line to try to get some help, and after being on hold almost an hour, was finally able to get through and get a technician scheduled to come take a look at the fridge 3 weeks from now. Understandable that everyone is busy, but I'm very disappointed that this fridge is brand new and we have to wait to get some assistance. Honestly, this whole experience with Whirlpool has been TERRIBLE and I would probably avoid buying any appliances from them in the future because their customer service has been so lackluster. I'm honestly bummed out that no other fridge that is under $2k has a water dispenser can fit in the space in my kitchen, otherwise I would have returned this fridge and got something else without a second thought.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey imuyeamz, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery and installation excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did an excellent and timely job of delivery and installation. Refrigerator seems good so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greay Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance at a great price. We always check was Bestbuy has on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good low tech frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge for the price not a lot of bells and whistles but good family size fridge

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Great buy I would buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs quitely the freezer is small er but overall we would by again .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good and bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is functional but small. I needed something that would fit in the space allowed. It works well and is quiet. Unfortunately the water and ice dispenser leaks and water is leaking on the floor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We finally received our fridge after being without one for 2 weeks. The delay was longer because Best Buy did not tell us we needed a plumber to prepare the site for removing our old fridge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my mom in her apartment. One of few that size that has the water dispensing she likes. So far works great. I would only recommend it for a one-three person family max.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator looks and works great. Delivery time exceeded my expectations and set up was flawless. Would recommend checking Best Buy's availability of product. They seem to be able to deliver when others can't.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 3 out of 5 stars

    Smaller than puctures portray.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much smaller inside. No real room to place items. Freezer very small

    No, I would not recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    My Whirlpool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is a little disappointing but I love the refrigerator!

    I would recommend this to a friend