Customer Ratings & Reviews
- Model:
- WRS321SDHW
- SKU:
- 6078403
Rating by feature
- Storage Capacity
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Design
Rating 4.2 out of 5 stars
Customers are saying
Customers appreciate the 21.4 Cu. Ft. Side-by-Side Refrigerator's overall performance, convenient size, appealing design, fingerprint resistance, and awesome LED lighting. However, some customers have expressed concerns about the freezer capacity, occasional noise, temperature control limitations, and door alignment issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
BBDALLAS
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator, much more room then what I'm use too. Sooo quite. Love the ice and water in the door. Keeps everything nice and cold with even more room in the door. Thank you Best Buy
I would recommend this to a friend Nice fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this fridge for about a month. It is small but perfect for just the two of us. Not happy with Best Buy service. Communication & service was poor until after my 6th visit and getting management involved. It took over 2 months to arrive and the be installation company tried everything in their power to just leave the fridge uninstalled in my dining room. That was unacceptable!! I grabbed a ladder & headed to the basement & lifted EVERY ceiling tile in myself until “I” found the water shutoff valve. Bottom line: fridge is good service is poor
I would recommend this to a friend- Pros mentioned:Size
Whirlpool side by side refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this refrigerator i purchased. Fits perfectly in the space in my kitchen.
I would recommend this to a friend - Pros mentioned:Overall performance
Great appliances!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like our new refrigerator, oven and oven vent.
I would recommend this to a friend - Pros mentioned:Lighting
My new whirlpool refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very happy with my new whirlpool refrigerator. So far it has been great. It is well lit inside and it is easy to clean.
I would recommend this to a friend Ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty, but much smaller than the images show and there’s no way to stabilize it from rolling because it has 4 wheels rather than 2 wheels and 2 stabilizers. Also lots of dirt and lubricant all over inside, and some type of hardened residue that won’t come off from manufacturing of the door shelves.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
- Pros mentioned:Design
Whirlpool Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look, features and affordability of this Whirlpool side-by-side refrigerator/freezer!
I would recommend this to a friend - Pros mentioned:Overall performance
Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator! Some drawers are difficult to open at times, but overall I am very happy with this purchase.
I would recommend this to a friend BestBuyPurchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with my new appliance purchase !! Installation by BB Svc was quick courteous and easy !! BB really has great deals and money saving sales - & becoming a PLUS MEMBER gives me even more reasons to continue to shop at Best Buy !!! I just like the service I get here time after time !!!
I would recommend this to a friendNot satisfied
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When this product was delivered they couldn’t get it through the door and inside refrigerator it’s cracked on the bottom dent on the front door. When I called they wouldn’t do anything or compensate me for the damages.
No, I would not recommend this to a friendNarrow and unadjustable shelves
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were limited by the measurements around our cabinets. We love the look of this refrigerator, but space wise it is still a stuggle for a family of 3. Trying to get used to best way to utilize the space. Top shelf will NOT fit a 2 liter bottle and some milk gallons, depending on brand are too tall (very annoying) its advertised as having a spot for milk in the door, but that is the worst place to store milk as items stored in the door do not stay as cold.
No, I would not recommend this to a friendSorely disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We picked up our refrigerator and unpacked it when we got home. There is a large dent and paint missing on the outside panel on the freezer side. The bottom drawer will not level at all. Sorely disappointed.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
- Pros mentioned:Size
Stainless Stell fridge
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a refrigerator that would fit in my small kitchen. This fits perfect and I just love the color.
I would recommend this to a friend - Pros mentioned:Lighting
Refrigerator
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a wonderful wonderful refrigerator I like the icemaker the light on the door plenty of space in the freezer and in the refrigerator it was a great buy I like my whirlpool
I would recommend this to a friend - Pros mentioned:Overall performance
Like our new Refrigerator/Freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice. Keeps everything cold in both fridge & freezer sections. Water and ice maker works good so far. Only had for about two weeks now.
I would recommend this to a friend - Cons mentioned:Door alignment
Buy at own risk
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy dropped the ball delivery took 3 times before the got it right even tho one day was due to weather they never communicated to me they canceled my delv finally get delivered and the doors are uneven and they water maker part leaks water all with the first 12hrs of the fridge being in my home and I’m not even sure if the ice maker worker the Manuel said it takes 24hrs for it to produce ice needless to say I’m going back to the store tomm and speaking to a manager I spend good money at bestbuy but the dropped the ball all the way around with this
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey LeeD, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu
Great purchase.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. Not too big or too small. Can get very cold.
I would recommend this to a friendGood unit. Minor defect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought it. Haven’t used it often. Didn’t move in. It seems good. Like the rushed ice. Happy with the unit. However, the door handles are uneven and cannot be adjusted.
I would recommend this to a friendQuality refrigerator at a reasonable price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the ice maker and the water filter. The water tastes clean and as an avid drinker of water I know how quality water tastes. Spacious on both sides as well and really gives my home a wholesome look.
I would recommend this to a friendCatch tray needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ice and water tray should have a tray underneath it to catch the water and ice otherwise it falls and hits the floor it is very messy.
I would recommend this to a friend
