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Customer Ratings & Reviews

Your price for this item is $1,529.99

Customer reviews

Rating 4.1 out of 5 stars with 2414 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers appreciate the 21.4 Cu. Ft. Side-by-Side Refrigerator's overall performance, convenient size, appealing design, fingerprint resistance, and awesome LED lighting. However, some customers have expressed concerns about the freezer capacity, occasional noise, temperature control limitations, and door alignment issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 2,414 reviews
  • Rated 2 out of 5 stars

    Outdated design.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are two a holes at the bottom of dooe hinges, which gathers dust. Bad design. It does not feel like a stainsless steel. It feels like metal scraps. The handles are too bulcky and outdated. It seems for the last 50 year the same design has been used without any improvement. If it was not for hieght restriction I would have never bought this piece of junk. It is not worth the money I paid.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Love the sleek design

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the sleek design and color of the product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great quality so far!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge so far and delivery was simple and easy.. Crew installed it asap without any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Large fridge in a tiny space

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We looked at many fridges before settling on this model. When you have a tiny space, this in door water and ice making model will fit the bill!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge and amazing price! Was easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this to be an added asset to my household. It is very quiet and it keeps everything very cold.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ice dispenser/ water dispenser dripping.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of the time, Ice/ Water dispenser is dripping. I Always have to have something on top so it doesnt drip all the way down the fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Refrigerator and Great Delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is just what I needed and it was available when I needed it. Purchase and delivery were easy and exactly as promised. Communication was excellent. So far it is performing flawlessly.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 3 out of 5 stars

    Great looking but LOUD..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking and exterior design. Compressor is much too loud! Runs all the time. Temp. does not ever freeze below -10, which is adequate but my previous freezer went colder. More self space in refrigerator side is nice. Shelf for pop can is unique and useful.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 2 out of 5 stars

    Looks good but poor quality & performance

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge looks nice and the inside is spacious enough for my husband and I, however; the drawers are kind of flimsy and loud when you open and close them. The main problem is the ice maker, as ice gets stuck in the shoot and then proceeds to melt out, causing a huge mess in the tray and on our kitchen floor. The water spout also drips at random. I have tried everything to fix these issues and have had no success. I've given in to leaving a small dish towel in the tray even though it looks terrible. Unfortunately, you get what you pay for since this is at the lower cost end of the side by sides. If you have more flexibility in your budget and can afford to spend a little more, I would not recommend this purchase.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello Barnowl28! We manufacture several different models with various feature and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Great fit, but needs more ice production!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product that fit in the limited space we had. The only thing stopping this from being a 5 Star is it does not produce ice very fast at all. Dont see where that can be increaded either.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 1 out of 5 stars

    Constant breakdowns and repairs

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this refrigerator when we bought our house. Whirlpool is obviously more expensive than other brands, but we assumed it would be worth the money in the long term because Whirlpool supposedly makes a higher quality product than its competitors. We were very, very wrong. In less than two years, we have made no fewer than 4 service calls. The icemaker has broken three times and has already been fully replaced once. The fridge has failed to seal despite being fully closed, causing everything in our fridge to spoil overnight. And now, less than two years after spending a small fortune on this unit, our one-year warranty has expired, forcing us to pay hundreds of dollars to replace the icemaker again. When I call for service, Whirlpool's response is to try to force us into a costly extended service plan. In short, I wish we had just bought a cheaper fridge and replaced it every few years rather than spending a good deal of money on a Whirlpool and nevertheless being forced to constantly spend money on repairs. I cannot emphasize enough that you should not purchase this product.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Zach, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 5 out of 5 stars

    Winning Fridge!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good little fridge. We moved into an older house that had a built in around a fridge from the 80s, so without spending a ridiculous amount ITS A WINNER! The water and ice dispenser have a separate tab so it's easy to fill up large water containers and ice doesnt go everywhere. Fits PLENTY of food. I haven't figured out the crisper, yet - but I'm sure it's user error - would definitely buy it again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ice maker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for family of 4 to 5 and ice maker takes about 2 hour. Wish it was a bit faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this refrigerator for a month. Alot more roomy than I expected. Shelving is adjustable which makes it very convenient. Ice maker and dispenser work well. I am very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well had one very small dent everything else perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge for condo or apartment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Used in 1000 sq ft condo. A bit deeper than I would have preferred for a condo kitchen but it still worked out well. Renter was thrilled. Ice maker and water dispenser works great. My sister-in-law purchased the same fridge for her condo and was also quite pleased.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great fridge when you have limited space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the black stainless steel color. Much easier to keep clean. Love the 3 drawers to keep food organized. Plenty of room for a small family or if you have a backup freezer. It does go into a cycle where the motor is a little loud. That doesn’t bother us a bit. I love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Amazing!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this fridge for my mom and she loves it. We went with whirlpool because of how reliable their products are and this was no different. There is good lighting, the stainless steel color fits well in our kitchen and the ice maker is great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect refrigerator it was smaller than anticipated but it works perfectly we are happy with our purchase

    I would recommend this to a friend