Customer Ratings & Reviews

This refrigerator works well for my office staff!!!

Excellent Fridge decent amount of room and design is sleek and sylish

It is the refrigerator we need. Rights dimensions, safety and easy to handle.

The water is in front of the ice and sometimes that causes issues. The water drips sometimes as well. The drawers are not easy to remove and put back.

This model came to us with eneven doors. The ice maker runs constantly, putting out small ice cubes The vent from the freezer to the refrigerator freezes water bottles on the top shelf of the refrigerator

One thing caught my eye, the top shelf is shorter than my old fridge. Other than that very nice appliance.

I am not happy with the refrigerator. Only 1 glass (8 oz) of cold water is dispensed and the rest is room temperature. The refrigerator and freezer are kept at the default temp settings (3 bars) and the food/veggies/eggs in the refrigerator freeze. The Whirlpool technician came to the home for a checkup and said that the temp is fine and left. But, the food continues to freeze and eggs continue to break due to expansion with the freeze. I have lowered the temp to 2 bars and still the same issue.

Given the limited clearance we have given our cabinets this was one of the few options we had. The three storage drawers do not open very well compared to our previous kitchenaid. Also please know the internal shelves are non adjustable.

I am very happy with my refrigerator, this is the firsy one for us with an ice maker and water.

Awesome fridge!!! Love the stainless design and French doors.

It is perfect and we are very pleased with everything about this one.

Very nice looking refrigerator. Only size that would fit in my space.

Refrigerator is great so far. No complaints. Like that the fridge part is a little bigger than the freezer.

The men moved the fridge quite easily. They removed a very large fridge for disposal.

Exact fit for a small areaabd with an ice maker and water dispenser on the door!

Nice refrigerator looks nice and plenty of storage. Lighting is great. Turns off when door is open. Stainless is a nice touch!

I got stuck with this fridge because my Frigidaire Gallery blew right in the midst of the pandemic. At the time, I was extremely limited in my options due to an appliance shortage and this was the only available fridge that would fit in my kitchen. The ice maker is loud and you need to check the dispenser after each use as ice cubes occasionally get stuck. The water dispenser almost always drips after use so be prepared to be continuously wiping down the front of your fridge. The plastic drawers and shelves inside the fridge are extremely cheap. The vegetable drawer cracked after 4 months. That’s how cheaply this is made! Don’t waste your money on extended warranty. I doesn’t cover cracked parts...just repairs. Also, Best Buy’s customer service is horrendous. I contacted Best Buy’s Geek Squad and the first agent I spoke with said I had to contact Whirlpool directly since I had the fridge for less than a year. I tried calling Whirlpool but they’re closed. I proceeded to contact Best Buy’s customer service and the agent told me they would send out a tech to repair the plastic bin. I told him I was quite certain that plastic bins could not be repaired. He proceeded to transfer me to their parts department and the lady that answered said she doesn’t even sell parts for appliances. I must note that this rep was actually very pleasant. She transferred me back to a Geek Squad agent who informed bins are not covered. I asked if I could cancel my Geek Squad extended warranty and was told I could not since it had already been activated. I managed to get another agent on the phone who was able to cancel my extended warranty without incident. Long story short is, there is zero consistency amongst customer service representatives and it took me 2 hours to find out that my extended warranty was useless. I will never shop at Best Buy again.

Refrigerator is working okay so far but was very disappointed that some required hardware were not supplied that normally come with other brands like the "Leveling Leg" to keep the refrigerator stable and from moving. That was very disappointing.

I really like the fridge its very clean and sturdy. It is a bit smaller than i had realized but item is holding up very well and we are very satisfied with our purchase

Works like it should we replaced a bottom freezer model that we were having issues with if this last like others we bought all will be good