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Customer Ratings & Reviews

Your price for this item is $1,529.99

Customer reviews

Rating 4.1 out of 5 stars with 2415 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers appreciate the 21.4 Cu. Ft. Side-by-Side Refrigerator's overall performance, convenient size, appealing design, fingerprint resistance, and awesome LED lighting. However, some customers have expressed concerns about the freezer capacity, occasional noise, temperature control limitations, and door alignment issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,415 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the perfect replacement for my old fridge. Totally loved it! Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Don

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Keeps food fresh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a small area in our kitchen and This fridge fits perfectly. It keeps food fresh longer and maintains perfect temperature for both areas.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    DEFECTS / on APPLIANCE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately there is a large "buckle" on the lower left side of the cabinrt and exposed wire and metal above the feet of the appliance. The coveri is not wide enough to hide this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help with delivery too. Recommended it to neighbors!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Outstanding product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed this product. I was pleasantly surprised at it’s performance. My grandchildren particularly like the ice and water dispenser.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    REFRIGERATOR FINE! INSTALLATION BAD!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is fine. The problem is that it was not installed correctly and when we open the door it swings open and if we don't catch it, it hits the cabinets. It should be a simple matter of adjusting the height of the wheels and you can't get to the wheels without removing a panel at the bottom. The right door also sits about 1/2 inch higher than the left door and is crooked. I've called at least 4 times to have someone come back and install it correctly and I'm told someone will be here 12/19/20 to do it. That's almost a month after it was installed!!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great fridge for small space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a small space in built in cabinets that limits choices. This refrigerator is stylish and has nice functions. Love the separate ice and water in the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wanted to rate 4.5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker can be a little loud. Other than that it's a great fridge. I have more room to store than with my old fridge. Love that!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The worst

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a brand new house in 2020 and this fridge came with it. Every 4-6 weeks i have to move my food into the garage and let this thing thaw out for 24 hrs. Plug it back up and its fine for another 4-6 weeks. Hate it so bad.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Fingerprint resistance

    Rated 5 out of 5 stars

    My Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great and very energy efficient, I love because my grandbaby just touches it all the time and no finger prints.

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint resistance

    Rated 5 out of 5 stars

    John

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the fingerprint resistant surface interior space is very roomy for it's size door alignment is easy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Icemaker

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about a year icemaker needs reset constatntly. They even put a barcode you can scan on icemaker taking you to a video on how to reset. If you want a small refrigerator with an icemaker, i would pass on this one. Bad design.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Functional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. I was limited in options due to the size of the kitchen, and this is functional.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, well-made refrigerator - sleek and stylish - fits well with my other appliances

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Looks great. A little small for a big family but for us being just the two of us it’s perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator Delivered.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it has been difficult contacting the store and scheduling conflicting notices. My fridge was delivered on Nov 7. Geek Squad Tom was the best at noticing me of delivery time and phone when within 15 minutes of being here. Tom and his coworker were great!

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 3 out of 5 stars

    Looks nice in the kitchen!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a little disappointed in the size of the freezer. Can't even fit a frozen pizza in it. Wouldn't buy this again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    it is ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok but water dispenser doesnt spit out cold water. shelves arent great. two close together , just not positioned very well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement for current refridgerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this after my current Kenmore model stopped producing ice. This was pretty much the same size and it has a lot of room.

    I would recommend this to a friend