Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,529.99

Customer reviews

Rating 4.1 out of 5 stars with 2415 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers appreciate the 21.4 Cu. Ft. Side-by-Side Refrigerator's overall performance, convenient size, appealing design, fingerprint resistance, and awesome LED lighting. However, some customers have expressed concerns about the freezer capacity, occasional noise, temperature control limitations, and door alignment issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,415 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good starting refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small winner fridge,does it all I need,very happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    new frich

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautiful refrigerator classic, fits pertfectly easy installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect size for short cabinets

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good! The water and ice shoot out fast And the Spicket’s are right on top of each other

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    Fridge melts ice cream

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit worked for 12-13 days following installation and then stopped cooling. It was another 4 days before an authorized service person could check it out which took us out of BB’s 14-day exchange policy. Even though I put an extended warranty, neither BB or Whirlpool will provide a loaned while Whirlpool searches for a part that is need. They won’t consider a replacement until we have been without a functioning fridge for 6 weeks or more

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Best Buy Customer, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Great fridge for a small space

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a fridge to fit a small opening. I went with this one sight unseen due to being in a hurry, I love that the sides are painted and not stainless

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Whirlpool 21.4 Cu. Ft side-by-side

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer width is small. Quality matches price. I wish I purchased a higher quality/priced product. In general good for the price. Quiet. Water and Ice is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm in love!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so in love with this refrigerator! I love that the shelves are glass. Last fridge I had was glass shelves surrounded in plastic. Over time the plastic started braking and the shelf would become unusable. The main reason I picked this fridge was the completely glass shelf. I love it so much. Right down to the perfect size ice cubes!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new fridge. It’s a perfect fit in my condo!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The refrigerator is great, the service was not

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not informed that the people hired to install my new refrigerator could not hook it up. I didn't see anywhere on the web page that there would be a problem. My old refrigerator was left standing in the center of my kitchen until I could get a plumber in to make the proper water connections. The plumber installed the refrigerator for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lots of space. like the exterior. easy to keep clean

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great refrigerator at a great price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ice and water through the door, looks great in my kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very good size and beautiful color I really love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functional with 3-draws, water/ice maker and fits nicely in space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new refrigerator! Great price! I techs did a great job setting it up We buy all of our appliances and everything from Best Buy always have and always will!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd new refrigerator in 12 years. A little smaller than the one replaced but it is efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great choice!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All things work great and I do have the added space I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refridgerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy how the water dispenser js in front, less splash when filling your cup

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really fingerprint resistant. The water spout drips all over the front and always looks dirty. The wheels can’t be locked so it moves every time I open the doors and constantly have to push it back in place. The installers were super high and put one door higher than the other and I need a special tool to fix it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool frig

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying our new frig. The salesperson was knowledgeable and very nice. It was a very easy purchase! Thank you Best buy Gail

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    There isn’t as much space as my older refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water spout takes some getting use to. The shelves aren’t adjustable

    No, I would not recommend this to a friend