Customer Ratings & Reviews
- Model:
- WRS321SDHW
- SKU:
- 6078403
Rating by feature
- Storage Capacity
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Design
Rating 4.2 out of 5 stars
Customers are saying
Customers appreciate the 21.4 Cu. Ft. Side-by-Side Refrigerator's overall performance, convenient size, appealing design, fingerprint resistance, and awesome LED lighting. However, some customers have expressed concerns about the freezer capacity, occasional noise, temperature control limitations, and door alignment issues.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Temperature control
Refrigerator did not work properly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Interior light on refrigerator side did not work when delivered. Refrigerator did not cool, although freezer did. Best Buy customer service was not helpful about addressing issues - delivery personnel, social media support, and customer service person provided conflicting and often inaccurate information. Wait times on customer service line were longer than stated and I twice selected the option of a call back and received no call. Not impressed with either Best Buy or Whirlpool and not sure I would recommend either after today.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey JennyIL, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
- Pros mentioned:Lighting
Great fridge!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, ice maker works good and love the led light
I would recommend this to a friend Ehh.....
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I believe we received a DOA product. Ice production was very low...the rest of it worked just fine it was returned to Best Buy with no issue
I would recommend this to a friendEasy and on time!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great online experience! Product, delivery, ease! Thank you
I would recommend this to a friend- Pros mentioned:Overall performance
great refrigerator !!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.price is very good for a quality of this product..
I would recommend this to a friend - Cons mentioned:Freezer capacity
Nice refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful refrigerator but not alot of freezer space
I would recommend this to a friend - Pros mentioned:Design
Nice fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product.easy to clean and looks great in my kitchen .
I would recommend this to a friend Perfect size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator! Door doesn’t close easily. You must make certain that you close it firmly.
I would recommend this to a friendDecent Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price this is a decent refrigerator. I bought 3 of these for breakrooms in our company's office.
I would recommend this to a friend- Pros mentioned:Overall performance
Perfect for smaller spaces.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality. Looks great. Very energy efficient.
I would recommend this to a friend Small issue but overall is great.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. My only issue was finding/reaching the switch to turn the ice maker On/Off.
I would recommend this to a friendPerfect fit for older home space
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When you have a predetermined space in an older home, you have to 'sacrifice' little things, like frozen pizza storage. But this lovely little fridge has plenty of space to spare, even if the monster pizza boxes don't fit in the freezer. And really? Nobody needs that much pizza. No, really. Not even college students.
I would recommend this to a friendFit my space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good to have ice maker and can fit my kitchen designated space . But the wheels on the front don’t have lock to prevent the ref scrolling when I open the doors I have to pull it back to relocate the position.
I would recommend this to a friend- Pros mentioned:Overall performance
I am enjoying this item
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this color for my kitchen. It looks great.
I would recommend this to a friend Whirlpool Side by Side Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Love the black stainless! Only complaint is the fridge light needs to be brighter or there needs to be more of them.
I would recommend this to a friendWendy P
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered but not hooked up to water supply water hookup rescheduled several times Very disappointing service
I would recommend this to a friendNice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door handle was loose and one side is higher than the other. Very roomy inside.
I would recommend this to a friend- Pros mentioned:Size
Amazing fridge for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size to fit most spaces and plenty of storage space
I would recommend this to a friend - Pros mentioned:Overall performance
Good for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints. It works as it should.Good fridge for the price.
I would recommend this to a friend - Cons mentioned:Temperature control
After 1 year refrigirator stop cooling
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are happy this has water and ice and looks great but .. but after 1 year refrigirator stop cooling but freezer is working now we our waiting for whirlpool for reply
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, RommelM. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.