Customer Ratings & Reviews
- Model:
- WRS321SDHW
- SKU:
- 6078403
Rating by feature
- Storage Capacity
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Design
Rating 4.2 out of 5 stars
Customers are saying
Customers appreciate the 21.4 Cu. Ft. Side-by-Side Refrigerator's overall performance, convenient size, appealing design, fingerprint resistance, and awesome LED lighting. However, some customers have expressed concerns about the freezer capacity, occasional noise, temperature control limitations, and door alignment issues.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Temperature control
Don't Recommend
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchase this refrigerator in October 2022. It stopped cooling at the end of February 2023, determined the compressor failed. It was replaced on March 27, 2023. Three weeks later, the refrigerator stopped cooling again with the new compressor. Also ice suddely falls out of the icemaker and water comes out when getting ice. It was terribly designed.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, CatriceB. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
- Pros mentioned:Overall performance
Very nice Side-by-side Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Whirlpool makes a nice looking quality side-by-side.
I would recommend this to a friend Happy customer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer is great and the ice maker is better than previous models. Best Buy was very quick with delivery services.
I would recommend this to a friend- Pros mentioned:Overall performance
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice works well quite looked amazing black stainless
I would recommend this to a friend Great fridge - quality for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a month ago and we love it. We had a whirlpool previously for over 25 years and are hoping this one lasts just as long!
I would recommend this to a friendemptying ice making is not easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good product ice maker has some issues with dispensing ice
I would recommend this to a friendPoor Business Practice.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm sorry for the poor star rating. The refrigerator never was delivered. Two days after purchase and a delivery time scheduled I received a message from Best Buy. Thei refigerator was no longer available, out of stock. I was told that a replacement would be available in two months from the manufacturer. I needed a replacement now. How could Best Buy sell me something they no longer had in stock? Poor way to do business. I found one at Lowes instead. Same model and size
I would recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Great new refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new stainless steel side by side refrigerator.
I would recommend this to a friend- Cons mentioned:Freezer capacity
Nice refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator side is fine. Freezer needs to have more room.
I would recommend this to a friend - Pros mentioned:Design
Beautiful refrigerator maker and water
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful refrigerator with ice and water!!!!!!!!!
I would recommend this to a friend Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it it’s our second fridge seems we moved in our home our old one lasted 22 years hopefully this one lasts more
I would recommend this to a friend- Cons mentioned:Noise level
Nice, but sometimes has a loud rattle.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice, but sometimes has a loud rattle. Still a great value.
No, I would not recommend this to a friend - Cons mentioned:Noise level
It was everything I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator. A little loud but I like it.
I would recommend this to a friend - Cons mentioned:Freezer capacity
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this refrigerator recently, unfortunately after a couple of days it was already broken and when I had asked for a new replacement they were not able to do so. There were issues with the ice maker and water wouldn't come out no matter what we did. Definitely thoroughly read through all the policies and information before purchasing. After 15 days it stated that we cannot return the item and it was quite frustrating not getting my money's worth. I personally would not recommend buying this product, it wasn't worth the stress.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey John, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Great size for small condo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waiting for construction to end. Then delivery. Fridge is the right size for small condo
I would recommend this to a friendGreat service on Limited stock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wasn't worth the $200.00 price difference of this refrigerator that black stainless was only on the doors. With the shortage of in stock units I was unable to see the exact model that was quickly available. I'd prefer more flexibility with shelf spacing options as in my previous Whirlpool refrigerator.
No, I would not recommend this to a friendGreat fridge for a small space.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s small but the space we have is small so it’s what we need. As far as function, it’s been a few years and everything works fine and the shelves haven’t broken. Water/ice dispenser are awesome.
I would recommend this to a friendFridge and freezer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge and freezer. Well lit inside for ease in finding desired items. Efficient shelf layout. Excellent water and ice dispenser.
I would recommend this to a friendJeff21
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying the new fridge. I like that the standard temperature is lower than the old fridge and gets my beer colder faster.
I would recommend this to a friendNew Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is great I have had ot about month so I gave a 4
I would recommend this to a friend