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Customer Ratings & Reviews

Your price for this item is $1,529.99

Customer reviews

Rating 4.1 out of 5 stars with 2415 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers appreciate the 21.4 Cu. Ft. Side-by-Side Refrigerator's overall performance, convenient size, appealing design, fingerprint resistance, and awesome LED lighting. However, some customers have expressed concerns about the freezer capacity, occasional noise, temperature control limitations, and door alignment issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,415 reviews
  • Rated 5 out of 5 stars

    Stainless elegance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elegant. Looks great. Excellent storage. Great price. Whirlpool has been in my house since I was young. Lasts forever. No service issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new refri

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best refrigerator in the word and your costumer service was great. I paid minus from other okaces

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    overall great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far its been great, grandkids love the crushed ice and easy water dispense

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    do not like water and ice dispenser-too small

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall ok , but the water ice dispenser is too small, you have to tilt container

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    What a nightmare

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge looked as expected and worked for a month, then the freezer failed! !!! Lost my food. The repair tech from Whirlpool will not come for almost 1 week, I was told it is only diagnostic so expect to wait for parts…. So there is no expedite for a NEW NEW appliance failure The Geek Squad warranty means nothing since the refrigerator is not a year old yet… no help from Bedt Buy at all!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you. WhirlpoolBrand

  • Cons mentioned:
    Temperature control

    Rated 2 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was dripping water from one side and it did not cool dawn enough to reach the proper temperature.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, CornelioM. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Not the greatest

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water spout leaks. The fridge rattles no matter how much we adjust the feet. The fridge and freezer work fine and the interior space is good. It just doesn’t seem to be very well made.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Thills, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 4 out of 5 stars

    Good fridge. fits well in the space available.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good refrigerator. Fits into the space we have for it and meets our needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to size limitations, I had few options Could not purchase the fridge I wanted

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price it Ok If you looking for a basic refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good product for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its kind of small but works good, looks very modern

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a exceptional product. It is very easy to use and very nice style.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Poor service Poor product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is freezing everything and the freezer is making everything into solid blocks of ice. The unit has been used for 30 days yet, but it will need to be serviced. The unit was not balanced when installed so it makes noise as well. The person that came to setup the unit was unprofessional and his dispatcher/manager was no better. Overall, the service has been poor and the product better than having no refridgeration in the summer, but far from being good.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Amiman, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Like the refrigerator!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was delivered with dents in the door! They are ordering me another one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Height adjustment are poor on shelf’s inside Done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Quality Fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge, Perfect for my house of 5. Holds a really good amount of food.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Small

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Grudge is small. It reads that it leaves no fingerprints but it’s hard to keep clean and scratches easy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    5 Stars

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my refrigerator. I received excellent service. Was given the proper information for trouble shoot and how to operate the settings and where to find the filter when needed to change out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great But!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in to purchase another brand, it wasn’t available but salesman recommended this brand/model & he did a GREAT job. Very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so nice and easy to use and great deal and stainless

    I would recommend this to a friend