Customer Ratings & Reviews
- Model:
- WRS321SDHW
- SKU:
- 6078403
Rating by feature
- Storage Capacity
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Design
Rating 4.2 out of 5 stars
Customers are saying
Customers appreciate the 21.4 Cu. Ft. Side-by-Side Refrigerator's overall performance, convenient size, appealing design, fingerprint resistance, and awesome LED lighting. However, some customers have expressed concerns about the freezer capacity, occasional noise, temperature control limitations, and door alignment issues.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Freezer capacity
Think Twice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased all new appliances for my new home. Went with this set because it looks great but that is about it! First off the freezer is too small so if you have multiple people in your family and don’t have a deep freezer I wouldn’t recommend this. Also I have had this this refrigerator/Freezer about 8 months and it just quit working. Had to throw hundreds of dollars of food away and won’t have a refrigerator all weekend until Whirlpool can come and look at the thing! Not happy at all!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Dear NewHomeNewAppliances,
Thank you for your review.
We are sorry to hear of your Refrigerator concerns. We would like to inquire further about your review with you. If you have not had your issue resolved, please email us at [email protected] at your earliest convenience with your username NewHomeNewAppliances, a copy of the review, your name, address, a phone number, model and serial number, and date and purchase. Also please let us know if you have any extended service plan. We look forward to your reply. Thank you.
Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator I feel that the compressor is on all the time
I would recommend this to a friendPerfect!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would purchase again! Service was great and love the refrigerator.
I would recommend this to a friend- Cons mentioned:Noise level
So so
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works. Sometimes it sounds a little loud. The delivery was on time and I was called before the arrived. The guys that delivered it were quick, polite and cleaned everything up before the left. Very nice.
No, I would not recommend this to a friend New Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased! Water took very long to taste good but is better now.Service from sales person was excellent,
I would recommend this to a friendFreezer section is quite big
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge It has water dispenser . I like the fact that is only two doors and not three doors. We prefer the two doors because there is more room for the freezer section. You can stuff a lot of stuff in the freezer section.
I would recommend this to a friendIdeal fridge for our space
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are a retired couple with smaller food needs and an older house with less refridgerator space. We wanted water and ice in the door option. This refrigerator fit all of those requirements.. Let you know in 5 years if it is still working good.
I would recommend this to a friendPerfect fit into my kitchen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has a great door ice and water dispenser with automatic light when using the dispenser
I would recommend this to a friend- Cons mentioned:Temperature control
Frozen Solid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased in store. The freezer side started to cool after an hour however the refrigerator side took almost 24 hours. After 3 or 4 days the refrigerator freezes faster than the freezer. Food has been ruined. I tried unplugging and resetting temperature and no change. BB return is 15 days and I missed it. Wish i had gotten a different refrigerator
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, FashannalynB. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Not what I expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems hard to level and moves some when opening the door. One of the fridge draws sticks or catches, but then again seems like cheap plastic draws and tracks. Very disappointed almost to the point to have them come out again to check draw and level.
No, I would not recommend this to a friendBest Buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this fridge. Looks and functionality is perfect.
I would recommend this to a friendNew Frig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The gentleman that carried in and installed my new refrigerator where very considerate and did a great job, they explained everything they where doing , it was a very peasant experience. thank you for a great job. :)
I would recommend this to a friendExcellent Quality
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. My wife loved the stainless steel finish. Had it for three years now and have had no issues what's so ever.
I would recommend this to a friendWhirlpool Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator for the money had one like it in my other house.
I would recommend this to a friendrefrigerator
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved my refrigerator, Whirlpool 21.4 cu. ft side by side refrigerator. Thank you best buy geek squad for installalling and hauling the old one as well. You cannot be wrong with whirlpool brand.
I would recommend this to a friend- Cons mentioned:Noise level
Constantly running
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review. this refrigerator is constantly running, and the interior is not designed properly. You cannot even put a bottle of soda or a full container of milk on the shelves and the shelves are not adjustable and it’s constantly making noise. I would not buy this again.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Naplesbob. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
love the black stainless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good value for the money. love the color. looks great in my kitchen
I would recommend this to a friendWhirlpool Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with this refrigerator. Spacious, and temperature stays on track.
I would recommend this to a friendNice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works. Water could come out colder. Not sure why it doesn't?
I would recommend this to a friendGreat upgrade refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are enjoying the ice maker from the outside and water dispenser.
I would recommend this to a friend