Customer Ratings & Reviews

Like it. Very convenient and looks nice. Not so noisy

We ordered this fridge, the bottom guard was buzzing so badly we had to take it apart and wedge something in between the guard and the body of the fridge to stop the noise. Upon calling Best Buy the SAME DAY IT WAS DELIVERED, they said we had to contact the manufacturer who has yet to come fix it. So now 4 months later I have a 'brand new' $1500 fridge with some crumpled up paper and no bottom guard on it.

The refrigerator was installed on June 3, 2023. In less than 2 months the freezer portion of this model started making buzzing noises that increased in intensity. The level of noise at this point is unbearable. I can't hear someone talking to me. Whirlpool will check it out in four days. In the meantime, I would not recommend this fridge.

BAD communication on delivery/pickup Terrible coordination

Very happy with purchase of whirlpool side by side fridge. I like the ice maker and water dispenser. The only thing i don't like is the glass shelves are not adjustable. Other than that i live this fridge also not noisy at all.

Water/ ice dispenser leaks water on Side by side refrigerator/freezer. We have called repeatedly and no one called back after a service visit. Finally they’re calling saying we are out of 60 days window to return/get a replacement. However, Geek Squad said our 60 days window started over with their visit on August 14. Do not buy anything from Best Buy!! They will not stand behind their products. Geek Squad gave me a number to call and said I would get a live person at Best Buy corporate. It was a Call Center in the Philllipines and the person was not understandable due to his accent and poor English. Shame on Best Buy!! Poor customer service.

Still have not figured out how to suspend the drawers on the side supports.

Happy to find a refrigerator that fits into our allotted space and has all the features we wanted

Both the freezer & the refrigerator are too small. We got because of outside water & ice maker. Also the customer service for Best Buy is poor.

This fridge was the best purchase I’ve made in a long time. I’ve needed a new one for awhile, with Best Buy it was easy to order and have it delivered and installed for free!

Good refrigerator for the price!! It was delivered fast next day

This refrigerator is terrible. DO NOT BUY IT. We had the refrigerator setting at 3 and the food was not cold. We put it to 4 and now the items in the refrigerator are freezing. We called Best Buy and they said we need to call Whirlpool. We called Whirlpool and they are sending out someone in 2 weeks. In the meantime we are throwing out food that does not need to be frozen. The refrigerator is 2 weeks old and all these problems. DO NOT BUY IT.

This refrigerator is small and probably not great for a larger family. But for a small space it’s just the ticket you need! Because the doors fold inward as you open them, it will fit into a tight space perfectly. I love it.

Little space in freezer and poor quality plastic drawers. I exchanged for LG

Cheap, cheap, cheap. Plastic.. The sides bulge. This is a huge problem when trying to fit this refrigerator into an opening created for the stated dimensions. Did I mention noisy?

I love my refrigerator and buying from Best Buy was just awesome. Very professional and careing

It is a good fridge. The drawers open & close a bit rough.

When I read the reviews on this refrigerator people complained about how loud it was. They were right. When this refrigerator is running it is very loud and annoying. I put in a call to get it replaced but I have not heard back yet.

Just upgraded needed more space and i wanted that black to match my other appliances if your looking for Good refrigerator this is the one trust me the ice maker is Perfect

Great color very spacious inside Very quite a lot of dividers