Customer Ratings & Reviews

I've been lied to. Product was advertised as excellent condition. And I was given chance to look at it and confirm. Whatever I am going to say next would be referred to that fact: you had your chance. Let's start with customer service: minimum attention, dealing with their paperwork prevail over dealing with standing in front, already paid customer. Lights in the store are designed in a way that customer barely sees all the defects (known trick, should anticipate it). Product itself had numerous small dings not very visible in that light. Product was missing 1 out of 4 standing wheels, which I found out when I got it home. When I checked product in store, I would've had to tip it over to see it. When it was loaded, it was hidden from me. Product didn't have box and was wrapped in 1 (ONE) layer of thin plastic wrap in the store. It also has missing combo shelf: glass shelf with clear plastic box under that shelf. And unless I know how it suppose to look like, I wouldn't know it was missing, when I checked it. So overall, it's not as described, it's far from that.

Really nice features. We enjoy the tv, camera and all the appss

Thanks to your actual service to visit my home Joseph Yang took exact measurements and worked to find my preference in a brand more importantly a refrigerator that would fit my limited space.

I feel whirlpool is number one. And join the ice dispenser in the door and the service from Best Buy was excellent.

Within 3 weeks the coils froze over an Refrigerator side stopped chilling. You return policy of 2 weeks was useless as well as not briefing manufacture warranty

Very good service good delivery would buy again thanks

Excellent fridge with a wonderful filter that provides fresh water which saves having to carry heavy waters back to our condo as we use to do

Shelves break……!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

The motor seems to run continuous with a high-pitched hum. Very annoying.

The three gentlemen that installed these appliances did a wonderful job. They were on time and were very professional. They did an amazing job. I commend them. Three great employees.

Very happy with service and product Best Buy was solid

Delivery was fast And the refrigerator is just what I needed Perfect fit.

Very good fridge so far. Be warned, the ice maker is crazy slow, about 1 full day to fill up.

Way too small for a fridge. Appeared to be larger than the actual size, hardly no freezer space

The inside is arrange so that lots of food items fit nicely.

Overall good product. Best buy comes with the deals

Great service and I would recommend this to everyone

Great fridge, ice maker crushes ice awesome, everything good

The refrigerator did not fit when it arrived so I can't say how well the item worked

Fridge broke within the first six months. Repairman said part (defrost heater) was unavailable with no ETA for repair and Whirlpool will not replace, despite fridge being under warranty. I now have no fridge or freezer despite buying a brand new one six months ago and Whirlpool gave no estimate when it will be fixed. If a product under warranty cannot be repaired within a reasonable timeframe, it should be replaced. I could not be more unhappy with Whirlpool and their customer service, which offered no solutions over the phone other than to wait well over a month for a possible part replacement with no ETA. So I bought a new fridge from Whirlpool and less than six months later, it is broken and now I have no working fridge or freezer with no ETA for repair... unacceptable.