Customer Ratings & Reviews
- Model:
- WRS321SDHW
- SKU:
- 6078403
Rating by feature
- Storage Capacity
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Design
Rating 4.2 out of 5 stars
Customers are saying
Customers appreciate the 21.4 Cu. Ft. Side-by-Side Refrigerator's overall performance, convenient size, appealing design, fingerprint resistance, and awesome LED lighting. However, some customers have expressed concerns about the freezer capacity, occasional noise, temperature control limitations, and door alignment issues.
This summary was generated by AI based on customer reviews.
It’s smaller than I thought it would
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is a nice side by side But It’s smaller than I thought it would be I should have research it better before buying it
No, I would not recommend this to a friendMy shiny new refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good fridge, but seems to be running a lot. Of course, it is summer now and the day are averaging 80 to 85 degrees F.
I would recommend this to a friendWhirlpool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This went into a 3rd story condo rental unit. This brand and model is bullet prof. The last frig I will have to buy and install. The delivery guys were outstanding.
I would recommend this to a friendWhirlpool Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had fridge a week but everything seems good. Delivery/service men were excellent.
I would recommend this to a friend- Pros mentioned:Overall performance
Great product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is working great but I did not receive a manual with it Please send us manuals Thanks
I would recommend this to a friend Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is great Best Buy does a great job so does there installer
I would recommend this to a friendMs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that I found a double door...WHITE! Matching all of my other white appliances.
I would recommend this to a friend- Cons mentioned:Freezer capacity
Cheap fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First it was delivered with the compressor not plugged in at the factory second the water line feeding the ice maker froze because the freezer was too cold. Third every time I use the door ice dispenser the ice bucket twists and the dispenser jams. By far the worst fridge I’ve owned in my 50 years on this planet.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for your review. We would like to inquire further about your review with you. Please respond back to this email address, [email protected] , with your name, phone number, street address, zip code, model & serial number and date of purchase on the appliance. Also with a brief description of what you are experiencing with your appliance. We look forward to your reply.
Amazing Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Refrigerator. Ice maker is unbelievable. I appreciate the little things.
I would recommend this to a friend- Cons mentioned:Temperature control
Waste of time and money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped cooling after 3 days of purchasing Waste of time and money and i had to bring people to install it in my house Also bestbuy employees didn’t help with anything i even had to install it myself to the truck
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, AliG. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator with one small exception. This model is not listed under energy star, thus I couldn't apply for the rebate. Very unfortunate.
I would recommend this to a friendNeeds better design
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but water from the dispenser drips down the front causing a stain that I cannot get rid of.
No, I would not recommend this to a friendNot made like they use to be.....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received this item and the freezer part did not work. Because we were under construction, I never unboxed it until we were ready which was 14 days after it was delivered. With that, Best Buy will not take it back. Whirlpool needed to be contacted and scheduled at service worker to come look into it. We're still waiting. Very disappointing
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, CatherineS. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Very roomy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new fridge. The ice maker makes the best crushed ice. It holds so much more than I thought it would. Highly recommended for someone who only has 34 in wide space.
I would recommend this to a friendFridge
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seemed okay, we had to return it for one that fit our space better
I would recommend this to a friendJon
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price for a dinged up fridge got warranty just in case
I would recommend this to a friend- Pros mentioned:Overall performance
Best Buy - Our "go to" store for all appliances!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy we purchased this awesome side by side refrigerator! The delivery service was great and we love working with Best Buy! The products from Best Buy are always quality products and the warranties are dependable. Best Buy is our "go to" store for all our appliances. Thank you Best Buy!
I would recommend this to a friend - Cons mentioned:Noise level
Buyer Beware - Extremely Noisy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely noisy!!! First one was noisy upon installation. Had to wait two months for replacement. Replacement is even louder. Let me explain loud. Can hear down a large hallway. Have to “shake” refrigerator to stop noise. Works well other than noise but will be returning - can’t sleep with loud noise throughout the night.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Diva, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
- Cons mentioned:Temperature control
Junk
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was junk. Ordered it twice and first one wouldn’t stay cold. Ruined 300 dollars worth of groceries. Second one the compressor was broken as soon as the delivery guy plugged it in. Never again. I’m still waiting for reimbursement of my lost food from Best Buy
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey SusieR, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Excellent Fridge For Our New Home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Whirlpool Fridge is a great fridge for which my family and I enjoy the ice maker and water capability. It fits well in our newly designed kitchen and the temperature settings are perfect.
I would recommend this to a friend