Customer Ratings & Reviews
- Model:
- WRS321SDHW
- |
- SKU:
- 6078403
Customer reviews
Rating 4.1 out of 5 stars with 2415 reviews
(2,415 customer reviews)Rating by feature
- Storage Capacity4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Design4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers appreciate the 21.4 Cu. Ft. Side-by-Side Refrigerator's overall performance, convenient size, appealing design, fingerprint resistance, and awesome LED lighting. However, some customers have expressed concerns about the freezer capacity, occasional noise, temperature control limitations, and door alignment issues.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Ok refrigerator.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works good, but shelves in the freezer and fridge are pretty small. I bought on line and I regret it a little. Thankfully I have a second refrigerator in the garage that I can put more freezer stuff in.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friendRated 3 out of 5 stars
Well... It fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not my first choice... but no other brand or model fit the cabinets. Replacement was same brand... Whirlpool but manufacture is now Samsung.
No, I would not recommend this to a friendRated 5 out of 5 stars
Top grade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good appliance. The delivery and setup were smooth, and the Whirlpool quality is still there. We are very happy with it.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not only is this refrigerator an excellent buy, but the delivery people were outstanding as well.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
new appliances
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience as was greeted by very knowledgeable and personable associate who helped me through the process. settled on a terrific package that met my needs.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend- Cons mentioned:Temperature control
Rated 1 out of 5 stars
No Good.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit is less than a year old and has gone out twice. refrigerator will not stay cold. spoiled many hundreds of dollars worth of food and Whir-pool took 4 weeks to come out the first time. I am dealing with it a second time and they do not even have dates for the next 28 days. this is so ridiculous. I wish I never bought this fridge as warranty only comes with repair.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Shawn, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Rated 1 out of 5 stars
I was given a floor model when I paid for new
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was sent a floor model when I purchased a brand new model. They delivered it outside of a box and it had a dent in the front of it. The fridge came without leveling feet or covers for the top brackets. We have small children at home and the fridge can easily slide and hurt someone without 3rd party solutions. The top of the fridge has writing in sharpie on it because again, we were given a floor model. The fridge runs out of ice after a few cups and takes forever to make more. Our model drops water out of the dispenser after about 10-15 seconds when you use the filtered water function on the door. When I tried to talk to Best Buy about it I was out on hold for 45 minutes, and then I was told I needed to call back because it hadn’t registered the delivery in the warehouse. Totally disingenuous…
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .We do apologize for the frustration this has caused. Please reach out to Best Buy for further assistance.
Rated 5 out of 5 stars
Nice Fridge
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge. I love having filtered water at my fingertips. And ice.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Mom loves it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my Mom, she loves it!! Her kitchen is smaller and it fit perfectly
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the black staimnless steel exterior and the inside has more capacity than other side by side refrigerators that I've seen.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking to replace a very old refrigerator in a very small space, this fit perfectly and it so roomy for its size. I could not be happier with this refrigerator
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Ice maker on-off switch
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a 33 inch wide side-by-side whirlpool (5 months old). The ice maker comes with an on-off switch that is located at the front of the ice-maker and faces down into the ice bucket. When the auger runs, as part of the process to dispense ice, the ice moves forward and upward, and can press the on-off switch to the "off" position. So...no ice. The whirlpool repair technicians said this is a new design and the on-off switch should not have been located facing down where the ice could impact it. They talked to whirlpool and were told that there is no fix for this problem, at this time. Whirlpool seemed to accept that this may be a problem. I called whirlpool and was told that there is nothing whirlpool could do and that everything was working as designed. I talked to a manager and he repeated the same thing while he was doing his dishes.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey johnh, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Rated 3 out of 5 stars
Noisy ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge, too bad the ice maker is so loud. Wakes me at night unless ice maker shut off.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Working Fine So Far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far all is good, now it's Not even been a month. I'm sure it'll be just fine no matter what after all it is a Whirlpool.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Whirlpool Refrigerator
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service Competitive price Easy to find on Best Buy Web site
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Happy with my appliances
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kim was great, knowledgeable and accommodating! Would buy here and from her again, also bought my washer and dryer.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend- Cons mentioned:Noise level
Rated 1 out of 5 stars
Disappointed!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too small, do not buy this. We notice that our refrigerator was not even so we check and we notice that one of the wheel was broken o. The same day that we got delivered. The door has strange noise due to the plastic on the side. The freezer door does not open all the ways out.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Disappointed. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 5 out of 5 stars
Good product-looks and works very well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful refrigerator! Does everything that I want-keeps food cool or cold as desired. Makes ice cubes or crushed ice as desired.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Whirlpool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator!! I just need it to make a little more ice. Lol
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Nice fridge.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are looking for a good stainless fridge I highly recommend this one. Has tons of compartments and shelves. Keeps food fresh love how easy it is to clean.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friend
















