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Customer Ratings & Reviews

Your price for this item is $1,529.99

Customer reviews

Rating 4.1 out of 5 stars with 2415 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers appreciate the 21.4 Cu. Ft. Side-by-Side Refrigerator's overall performance, convenient size, appealing design, fingerprint resistance, and awesome LED lighting. However, some customers have expressed concerns about the freezer capacity, occasional noise, temperature control limitations, and door alignment issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,415 reviews
  • Rated 3 out of 5 stars

    Ok refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good, but shelves in the freezer and fridge are pretty small. I bought on line and I regret it a little. Thankfully I have a second refrigerator in the garage that I can put more freezer stuff in.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Well... It fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not my first choice... but no other brand or model fit the cabinets. Replacement was same brand... Whirlpool but manufacture is now Samsung.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Top grade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good appliance. The delivery and setup were smooth, and the Whirlpool quality is still there. We are very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only is this refrigerator an excellent buy, but the delivery people were outstanding as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new appliances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience as was greeted by very knowledgeable and personable associate who helped me through the process. settled on a terrific package that met my needs.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    No Good.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit is less than a year old and has gone out twice. refrigerator will not stay cold. spoiled many hundreds of dollars worth of food and Whir-pool took 4 weeks to come out the first time. I am dealing with it a second time and they do not even have dates for the next 28 days. this is so ridiculous. I wish I never bought this fridge as warranty only comes with repair.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Shawn, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 1 out of 5 stars

    I was given a floor model when I paid for new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sent a floor model when I purchased a brand new model. They delivered it outside of a box and it had a dent in the front of it. The fridge came without leveling feet or covers for the top brackets. We have small children at home and the fridge can easily slide and hurt someone without 3rd party solutions. The top of the fridge has writing in sharpie on it because again, we were given a floor model. The fridge runs out of ice after a few cups and takes forever to make more. Our model drops water out of the dispenser after about 10-15 seconds when you use the filtered water function on the door. When I tried to talk to Best Buy about it I was out on hold for 45 minutes, and then I was told I needed to call back because it hadn’t registered the delivery in the warehouse. Totally disingenuous…

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We do apologize for the frustration this has caused. Please reach out to Best Buy for further assistance. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Nice Fridge

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge. I love having filtered water at my fingertips. And ice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Mom, she loves it!! Her kitchen is smaller and it fit perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the black staimnless steel exterior and the inside has more capacity than other side by side refrigerators that I've seen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to replace a very old refrigerator in a very small space, this fit perfectly and it so roomy for its size. I could not be happier with this refrigerator

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ice maker on-off switch

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 33 inch wide side-by-side whirlpool (5 months old). The ice maker comes with an on-off switch that is located at the front of the ice-maker and faces down into the ice bucket. When the auger runs, as part of the process to dispense ice, the ice moves forward and upward, and can press the on-off switch to the "off" position. So...no ice. The whirlpool repair technicians said this is a new design and the on-off switch should not have been located facing down where the ice could impact it. They talked to whirlpool and were told that there is no fix for this problem, at this time. Whirlpool seemed to accept that this may be a problem. I called whirlpool and was told that there is nothing whirlpool could do and that everything was working as designed. I talked to a manager and he repeated the same thing while he was doing his dishes.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey johnh, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 3 out of 5 stars

    Noisy ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge, too bad the ice maker is so loud. Wakes me at night unless ice maker shut off.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Working Fine So Far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far all is good, now it's Not even been a month. I'm sure it'll be just fine no matter what after all it is a Whirlpool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service Competitive price Easy to find on Best Buy Web site

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my appliances

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kim was great, knowledgeable and accommodating! Would buy here and from her again, also bought my washer and dryer.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Disappointed!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too small, do not buy this. We notice that our refrigerator was not even so we check and we notice that one of the wheel was broken o. The same day that we got delivered. The door has strange noise due to the plastic on the side. The freezer door does not open all the ways out.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Disappointed. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Good product-looks and works very well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful refrigerator! Does everything that I want-keeps food cool or cold as desired. Makes ice cubes or crushed ice as desired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator!! I just need it to make a little more ice. Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a good stainless fridge I highly recommend this one. Has tons of compartments and shelves. Keeps food fresh love how easy it is to clean.

    I would recommend this to a friend