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Customer Ratings & Reviews

Your price for this item is $1,569.99

Customer reviews

Rating 3.6 out of 5 stars with 14 reviews

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  • Quality

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

64%would recommend to a friend

Customers are saying

Customers are pleased with the side-by-side design and the effective water and ice dispenser of the 21.4 Cu. Ft. Side-by-Side Refrigerator. Customers also appreciate the great delivery service provided.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-14 of 14 reviews
  • Pros mentioned:
    Dispenser, Size

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy to find a side by side that fits in my small space! The door access for ice and water awesome worth it all! Space

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    hope it was worth the wait

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered it May 30 after 4 delays it was finally delivered on Aug 8. All I can say I hope it was worth it so far I like the unit , a bit noisy at times but bearable. I am currently disputing several charges made to my account before the unit was even delivered ( they started billing me a month before i got it and started the financing clock ticking) so this is not my best experience with Best Buy

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Lots of storage. Easy controls. Quality could be better

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too Little Too Late

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the refrigerator aŕea but the icemaker takes up way to much room in the freezer. Too little space for food, which is difficult to get to

    No, I would not recommend this to a friend
  • Cons mentioned:
    Shelf adjustment

    Rated 1 out of 5 stars

    LOUSY FRIDG

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very small ice maker. It only makes 8 cubes at a time. The buttons to change the temps in the frig are hard to use. You can't change the shelves. It doesn't have a wire arm to move up and down to shut off the icemaker. I paid too much and it took four months to get.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, NancyP. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Cons mentioned:
    Noise level, Shelf adjustment

    Rated 2 out of 5 stars

    too noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very noisy. Also, I did not realize you could not adjust the shelves when I purchased it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a small space and this Whirlpool Refrigerator was a great fit.

    I would recommend this to a friend
  • Cons mentioned:
    Shelf adjustment

    Rated 4 out of 5 stars

    Freezer is a bit small.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shelves are not changeable and the freezer is a bit small but overall it’s a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elegant and bright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator illuminates and is elegant looking. Very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my refrigerator! Lots of lighting nside. The ice water fountain could hav had a drain hole though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    my space was limited

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my space was limited so I had fewer models to choose from. I have always been satisfied with Whirlpool. I was ok with this refrigerator but the icemaker takes away from the storage in the freezer. If I could choose, next time I'll opt out of the icemaker. The refrigerator side has plenty of room. I DO like the deeper shelving on the door. I have to say though, the Whirlpool emblem on the front is a sticker and despite pressing it back on, it keeps popping off. (trivial, I know)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good purchase in that we absolutely love the refrigerator itself. However, we can't recommend it because Best Buy has no concept of customer service. Find the refrigerator elsewhere and purchase it there!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Connie Gill

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud noise - waiting for a new one which is delayed. Not happy at all.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance with delivery. We hope this helps. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Wirjs grear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would purchase again, the install and removal was good!

    I would recommend this to a friend
  • Customer reviews from whirlpool.com

    User rating, 4.1 out of 5 stars with 434 reviews on whirlpool.com.

    See all whirlpool.com reviews
    whirlpool.com
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