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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2229 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the spaciousness of the refrigerator, with many mentioning the ample storage space and convenient middle drawer. They appreciate the design, describing it as sleek and modern. However, some customers have concerns about the ice maker, reporting issues such as malfunctioning and insufficient ice production. Additionally, a few customers have mentioned noise and defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 2,229 reviews
  • Rated 5 out of 5 stars

    Does what its supposed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a samsung two years ago. Within two years two shelves had broken off the door, the ice maker control arm broke, the ice maker itself stopped working TWICE, the water dispenser broke while dispensing water which flooded the kitchen. So I had enough, did a ton of research and ended up buying this whirlpool. It has been night and day difference, no leaking, constant ice, shelves haven't broken. Whirlpool just got a longtime customer.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Average Basic Refrigerator

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to get a new refrigerator pretty fast after our old Kenmore french door refrigerator quit after 12 great years. I chose this brand and model because it came in black stainless and also the ice maker machine was not mounted on the inside door. We've had this refrigerator for around seven months now and my only complaints are that the ice maker does not produce enough ice a day for two people. Also, the chrome trim inside the doors on the shelves comes apart from its molding. It's easy to push back in, but I just find it sad that things aren't made as well as they used to be for the price I expected better quality. I do enjoy the deli drawer which is a very nice feature to have.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Middle drawer

    Rated 5 out of 5 stars

    Impressive appliance

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Easy to clean. The drawer gets everything organized.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    storage space very well distributed. My kids like knowing how many ounces of water they are getting

    I would recommend this to a friend
  • Pros mentioned:
    Middle drawer, Space

    Rated 5 out of 5 stars

    Excellent refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of space. Well planned out storage. And the extra drawer is definite bonus

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product, with quality, reasonable price and design

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new Whirlpool Refrigerator, it has plenty of room and the drawer holds lots of drinks or whatever you want to put in it. The finish doesn’t show fingerprints and it runs quietly because the kitchen,dining room and living room are one open floor plan. We bought it 3/11/2020 and deliver right away, the deliver men were very professional.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Great fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Love the middle door. Only drawback is very loud humming noise but was told by Whirpool service that this is normal during "break in " period.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Overall a good refrigerator!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't do a side by side in the area I had it in, the door would hit the wall and would allow for pizza boxes or bigger dishes to fit in it. Love the French doors, lots of room for may items. Overall I greate product, just one thing, ice maker can get stuck one in a while. But once you un jam it you are good to go.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good space in the fridge and works great. Waiting 4 days for it though was not ideal.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Dont buy samsung french door

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues, owned for a few months now. Will never buy another samsung fridge. Ice maker kept freezing over. No issue with whirlpool

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Total Winner

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item with load of space. I love this fridge it works amazingly and the sections and moveable shelving gives ample options for making the space functional for each individuals needs.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    So much room

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the drawer! I put snacks for the kids in there, it’s their drawer. Keeps them out of my fridge and everything stays neat and clean. The water and ice levers are kind of tough and you have to push a bit hard. The water ounces measure is very inaccurate but that doesn’t bother us much.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 3 out of 5 stars

    It's only been two weeks but ....

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is beautiful in the black stainless steel. It's spacious and allows for sorting and separating of food. I'm loving the chilling drawer. The ice maker can be a little loud and there's this whistling sound that I've noticed here and there but it's otherwise pretty quiet. My only issue was the delivery. My refrigerator was installed damaged but customer service did call immediately and offer multiple solutions.

    I would recommend this to a friend
  • Pros mentioned:
    Middle drawer, Spacious

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the extra drawer and extra room. Actually very quite and ice maker works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service and Great products!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went to the best buy outlet and purchased a refrigerator. The whole experience was great! The staff was friendly and helpful. The appliances were in pretty good shape considering they were open box. We were able to purchase the one we liked and the staff helped load into our truck and the customer service was top notch. Definately recommend to anyone looking to save a little money and have an amazing buying experience! Thanks Best buy you have a customer for life!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall a good fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part this is a great fridge. A few flaws, to mention in the design: the shelves in the door with the ice maker are entirely too small and virtually worthless. The two drawers I feel should be able to be moved down further to avoid the large gap beneath them or be able to be set at the same height. The light doom on the top of the fridge should be flush to avoid more wasted space. There are a few other small details I feel are a little bit of a miss on the overall functionality of the unit, but the fridge drawer and freezer spaces are great.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Tons of ice are no problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Massive ice capacity. I am never out of ice. I love this fridge. Super quiet and it is gorgeous at night when I have the lights out. The blue led lights look like something from the future.

    I would recommend this to a friend
  • Pros mentioned:
    Space, Spacious

    Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Roomy and we are happy with it so far. Multiple storage area are great.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    My new refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is not making sufficient ice, not sure why? Also ad said fingerprints resistant and that is not true, finger prints show up all the time.

    I would recommend this to a friend