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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2229 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the spaciousness of the refrigerator, with many mentioning the ample storage space and convenient middle drawer. They appreciate the design, describing it as sleek and modern. However, some customers have concerns about the ice maker, reporting issues such as malfunctioning and insufficient ice production. Additionally, a few customers have mentioned noise and defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,229 reviews
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Beat brand of fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best fridge we have owned. Easy to fit and organize- super quiet.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Garbage

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY!! The ice maker died within 6 months of owning it. Thank goodness it was still under warranty, so I didn’t pay anything to replace. But here I am less than 2 years later and it has died again! Will now have to pay a lot to replace it. Also, the metal frame is the crisper drawer fell off with a little pressure on it so I did my best to put it back on bc it would be $400 to replace it along with the repairman fee. My last Whirlpool side by side had no issues. This is garbage.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Extremely satisfied!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson in the Major Appliances Dept was very knowledgeable and cordial. His customer service was exemplary and Best Buy’s products very competitively priced. The stores matched the advertised price from Costco without the hassle of holding on the phone for Costco Service indefinitely for a delivery dates etc. I’m very pleased with ALL the prices and service as well as the knowledge of the Best Buy staff in all Depts. We returned and also bought a 75” TV, the annual Geek Squad tech plan, additional walk mounts for 5 TVs, and could not have gotten more professional and courteous service!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Good fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is aesthically pleasing to the eye. The only issue I had with it is that the fan on the fridge is relatively loud. Other than that, great fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge alot of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridge coukdnt asked for a better onebest price best fridge

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    overall good fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is nice american made. Pefect design. Still messing with all the options. makes a little motor noise that takes some getting use to.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    My frig

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This frig is working out just fine, trying to fill it up has been my only issue.

    I would recommend this to a friend
  • Pros mentioned:
    Middle drawer

    Rated 4 out of 5 stars

    Whirlpool French door

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically good. Like ice dispenser. Compressor is louder than I am used to, but getting used to it. Space is good, love drawer.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge I love very quiet and beautiful ❤️❤️❤️❤️❤️

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great Fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the room!! It is perfect for our family! Enjoying this fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Middle drawer

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this with the freezer on bottom and the middle drawer is great for veggies and fruits and drinks on the go!

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well,only drawback seems nosier than we are used to.controls are easy to operate.crisper drawer is very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. I love the color because it matches my other appliances and it works perfectly with no problems. Excellent storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent fridge. Nice and sleek.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love almost everything about this fridge. it's sleek, quiet and works like a champ. Only negative I have so far is that one of the shelves isn't collapsable, so storing large items in one particular section of the fridge is a bit inconvenient.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Amazing fridge for a hungry family of four

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! Lots of space, wonderful cooling, and easy to clean. For a family of four who eats a lot, this is the perfect refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new fridge. It's everything I wanted. Price was good and the service we got was amazing. However, it's not very big so I have to be very careful when j go grocerie shopping.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Awesome fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge!!!! Freezer great ice and water !!!! Fridge storage!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Middle drawer

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. Love the middle draw and the French doors. The icemaker works great, just not large ice cubs. Would buy this product again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Frig- Miserable Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator. Pros: very pretty- no fingerprints, center drAwer is great for the kids! Water and ice maker are great- no mess. Cons: the side door containers are slim and really don’t hold much. Shelf and drawer configuration is odd. The frig. Is comparable to having kitchen cabinets that pull out- you can see everything. The delivery team was miserable and dinged my frig. Not the greatest customer service at Best Buy BUT with the pandemic it’s hard to purchase an American made refrigerator. I looked at 5 and this is the only one I found available. Love this frig!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ice maker ... WHAT :(

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Whirlpool we have purchased in the past couple of years. The first one is a different model and the ice maker has to be reset everytime you empty the tray. This model I have not emptied the tray yet but when the ice dumps we have to turn up the volume on the tv because the water filling ice maker is so loud. You would think by 2024 this should not be a issue, we have a 20 year old frigidaire and the only time you hear ice maker is whem it dumps, that is how it should be. Come on Whirlpool

    No, I would not recommend this to a friend