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Customer Ratings & Reviews

Model:
WDT970SAHB
SKU:
5796508
Your price for this item is $799.99

Customer reviews

Rating 4.4 out of 5 stars with 457 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 3.5 out of 5 stars

  • Dry Quality

    Rating 3.7 out of 5 stars

  • Cycle Options

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers regard the 24" Built-In Dishwasher with 1-Hour Wash Cycle highly for its quiet operation and excellent cleaning performance, frequently praising the convenience of the third rack. While some appreciate the dishwasher's capacity and ease of use, a few users noted longer than expected wash cycles and some concerns about the durability of the appliance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 457 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great product for your home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and features easy to use. Very Quiet. as well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an outstanding dishwasher. It runs very quiet and gets the dishes clean!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 2 out of 5 stars

    Quiet, cleans well. Dries poorly, part broke.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the quietness and cleaning of the unit, but the detergent dispenser door broke and replacements are $60+. Would probably rate 4 stars if the part didn't break.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Trav, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    It’s ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this 4 stars cause we are not happy with the drying. After running for 3 hours and 37 minutes (the normal setting) it still comes out all wet. We love the size and the black stainless looks so good

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    would hightly recommend this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very quit cant even tell its on, love the new type of stainless steel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best dishwasher ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Bosch, and it died on me. I found this one, and while I was hoping for the best, it was a last minute decision. Turns out to be the best dishwasher I've ever owned. And it matches the rest of my kitchen perfectly! It's a little pricey, but definitely worth the extra dough if you need a fabulous appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Better than the last

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement due to a flood. It works great!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    top controls are new to me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taking a while to get used to top controls. When opening door to put in dirty dishes it is easy to bump controls. I have learned to hit the off switch before closing the door.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Perfect dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet, excellent choice. I absolutely love the 3 racks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No need to buy expensive model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally bought a floor model 720. Installed it and was really disappointed. It didn’t dry at all!! This model was exactly what we were looking for. It has a 1 hr wash. I use it often and when we go to bed we use the Normal Wash that takes over 3hrs. No complaints at all!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quiet and cleans

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of room inside. The third shelf is great but we do forget to empty it sometimes. Programmable delay and memory start are great. It dries as well as the next dishwasher which isn’t great but I guess that’s the technology of our time.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s has third rack, test useless only can put spoons and forks. However no married what cycle you use to clean the dishes it doesn’t do good job. I followed all the right directions as geek squad and manually instructed not happy with the quality of wash. Don’t waste your money on this

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Khan:

      Thank you for your review.

      We would like to inquire further about your review with you. Please respond back to this email address, [email protected], with your name, phone number, street address, zip code, model & serial number, and date of purchase on the appliance.

      I look forward to your reply.
      Thank you, WhirlpoolBrand

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cleans and works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues so far. Wish it dried items better. Easy to load.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very quiet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to my last dishwasher this thing is silent!

    I would recommend this to a friend
  • Pros mentioned:
    Third rack

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the third rack. Makes cleaning those sharp knives a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product works very well. it may be the best one

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love the dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the features this dishwasher has, very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent dishwasher and very quiet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are loving this dishwasher! Cannot hear it running!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great machine, horrendous customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dishwasher. However, there was a leak due to it being installed incorrectly the first time. Trying to reach anyone with Best Buy to correct the issue was an absolute nightmare. My husband and I spent a collective sixteen hours on hold over three days and were disconnected on every. single. call. with no resolution from any of them. While being kept on hold and not being able to access online chat as “all representatives were busy,” our subfloor was saturated and created a 24/7 stream of water into our basement. Mold grew under the dishwasher at an alarming rate. No one would help us. Our emails and messages through social media are yet to be answered or acknowledged a week later. We finally went into the physical store where we received a phone number directly to the geek squad. Those numbers should be easily accessed for your customers online or on the order confirmation. The third party who installed the dishwasher was so helpful! They came out immediately, answered all of our phone calls, and actively followed up with us after the repair to be sure that it was still working as it should! Too bad we had to deal with Best Buy to get to them. I do understand that quarantine has caused strain for everyone, so I understand longer wait times. But I cannot understand hanging up on us consistently while our home continued to take on damage from something that Best Buy needed to fix.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes the dishes very well, only issue that I have is the time it takes to wash dishes; 3 hours is a little long to clean dishes... I do recommend this product. Oh the third tray is quite handy too.

    I would recommend this to a friend