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Customer Ratings & Reviews

Model:
WDT970SAHB
SKU:
5796508
Your price for this item is $799.99

Customer reviews

Rating 4.4 out of 5 stars with 457 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 3.5 out of 5 stars

  • Dry Quality

    Rating 3.7 out of 5 stars

  • Cycle Options

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers regard the 24" Built-In Dishwasher with 1-Hour Wash Cycle highly for its quiet operation and excellent cleaning performance, frequently praising the convenience of the third rack. While some appreciate the dishwasher's capacity and ease of use, a few users noted longer than expected wash cycles and some concerns about the durability of the appliance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 457 reviews
  • Rated 5 out of 5 stars

    Very happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been very happy with the purchase since we made it, with all aspects of it. 2/15/2020 was purchased and installed on 2/22 a week later. Very professional installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So quiet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with my new dishwasher so far. Loads take quite a long time to finish though.. 3-4 hours. Good purchase experience at best buy except delivery could have been friendlier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dishwasher for My Condo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy removed my old DW, installed this beauty. I love how easy and energy efficient it is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent overall process.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and set up team was well informed and very polite. walked me through the set up and use process.Will definitely buy appliances from best buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well for our needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to remember to unload from the bottom up as the top shelf for flat items often has water left on the items.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, not great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is least favorite appliance of my new kitchen, it spelling really bad for months, even after repeated cleaning and disinfecting. I was used several products, but just as I was about to give up and call service, the smell finally subsided. The other thing I am not crazy about is it doesn't dry things completely, you still need to dry a lot of the dishes and utensils.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 1 out of 5 stars

    Horrible dishwasher

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this in March of 2019 as of January 2020 it has had the main pump replaced and now the door seal. It’s has never dried the silverware or the dishes completely, no mater what cycle we use. It is very quiet, but who cares if it’s not working! I lodged a complaint before Halloween 2019 and it’s now January 2020 and they are still trying to fix it, it was down all through the Holidays. I wish I could get my money back. I will NEVER BUY WHIRLPOOL AGAIN! Worst appliance I’ve ever had! Waste of money!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey DIYKING, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    BirginuaJosnn

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine. Got it because Bosch wasn’t available. Very quiet. Only issue top utensil rack a little tough to manage as rack has short holders.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don't know how I could have read so many good reviews and yet this does not clean well!!! I literally have to wash everything before I put it in the dishwasher & it's really disappointing!! Will be calling BB again

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for your review.
      We would like to inquire further about your review with you. Please respond back to this email address, [email protected], with your name, phone number, street address, zip code, model & serial number, and date of purchase on the appliance.
      We look forward to your reply.
      Thank you,
      Melanie
      Whirlpool® Social Media Relations WhirlpoolBrand

  • Rated 5 out of 5 stars

    Great dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is so quiet you barely know it is running. It has the third drawer for flat items and long knives and the second tray has adjustable heights. Love love love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The top tray is such a great benefit although I didn't think I would use it, but everyone gas found it very useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 rack dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a 1 hour wash, which i add dry so it take about 1 1/2 hours but deyes amazing it is better than any othe dishwasher i have had!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took a few cycles but now is fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first handful of times using the dishwasher, the dishwanwould NOT dry!! After a few cycles and adjauting the rinse aid (multiple settings!) it worked like a charm.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall is great. Love the versatility and seems durable we run our dishwasher atleast once a day.

    I would recommend this to a friend
  • Cons mentioned:
    Quality

    Rated 1 out of 5 stars

    Broken within First Year

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We invested in this unit because we have children and no time for hand washing dishes if the unit breaks. The unit started acting up within 6 months of purchase and then broke entirely within 9 months of use. We bought geek squad protection but they said we had to process any repairs in the first year through whirlpool. The repairman whirlpool wants to send out will take at least two weeks to get to our home which is in one of the two largest cities in our state. Overall, we are very, very disappointed and would not recommend this unit or whirlpool.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Bestbuyer, we value your time and would like to look into the concerns with your dishwasher. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Very Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am stilling trying to get use to all the features. Loving this new dishwasher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is perfect. I love this new dishwasher. Three rows and even a rack for silverware in the door.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't care for the 3rd row rack. Takes up space and I can no longer fit cookie sheets in the bottom.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is there is a little water remaining when it is done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dishwasher and I love that the silverware holder is on the door and doesn’t take space from anywhere else.

    I would recommend this to a friend