Customer Ratings & Reviews

Unit required full replacement after 3.5 years. Within first year, some of the small plastic pieces broke or ceased proper functionality (e.g soap dispenser door). After 2 years, full loads were not coming out as clean as they should. Did not know the motor was failing until the seal broke and unit began leaking water from under cabinet onto kitchen floor. Warranty company replaced motor & motor seal, fill valve, tub & door seals before finally junking the unit, determining the tub had warped. I've had good luck with Whirlpool in the past (I've purchased a side by side refrigerator, 2 ranges and 2 microwaves in 2 different homes, had zero issue with any of those. This dishwasher though? Hot garbage.

Apart from waiting 9 weeks to get this dishwasher I have to say I am extremely disappointed considering how everything thinks how amazing this dishwasher is . I have tried every setting and still after every wash all the dishes comes out soaking wet and have to dry it with a dishcloth. What is really mind blowing is its 2020 and this dishwasher is a 100 times worse than the one I swap out , apart from how old it looked it did a spectacular job , the dishes was clean and more importantly DRY ! Dont waste your money on this garbage

I do not recommend this machine; within the first week of purchase I began to have problems with it. It decides when it will or will not start -- it chooses to have power or not have power. I've given up calling about it because I can't get it to repeat the problem on command. Now, 14 months into owning this machine, a pump has gone bad. This is annoying enough, but to make matters worse, it will take over a week (today is Saturday and it will be a week from Monday before it can be serviced due to needing parts shipped) to get it fixed. I bough a new machine to have it WORK. It shouldn't take so long to get a ONE YEAR OLD machine fixed -- it also shouldn't need to be fixed at this early stage. My last machine lasted over ten years without a single problem, but it wasn't a Whirlpool. I won't be purchasing this brand of appliance again.

The dishes are still wet after the cycle is completed. Should have gotten Bosh!

I bought this Dishwasher, and had problems a couple of times now. This time it is about 3 weeks before running out of warranty and I called whirlpool a week ago. They said they couldn't find any availability for repair appointments and would have their specialists call me back in 3 days. It is a week later, I called them again. Their systems are down. Looking online, there are NO appointments available for over a month. Is this is a joke?

Just not good. Waiting until I’ve had it long enough where it makes financial sense to get rid of it. The arms keep getting clogged, and you have to rinse and scrub glasses before putting them in to get ‘dishwasher’ clean. The top arm is the worst, but the bottom arm gets clogged too. I had an LG for 5 years before this, and only ran into a clogged arm once. I’ve had this mode 6 months and I have to remove the arm almost 3 times a week. Poor design. While I rinse dishes before putting them in, I shouldn’t have to clean them fully first just to put them in a dishwasher....where they get dirtier.

Geek Squad initial installation not done properly - had to have them back to get it right. Overall this dishwasher doesn't really do any better job than the 15 year old one we replaced.

Its not a good dishwasher we are on our second repair its not even a year old had to have a new pump now its not even pumping hard enough to break down liquid dish soap the water coming into the dish washer is 130 degrees

The third row is a joke....what a waste of space. The in door silverware tray does NOT get the clean. Upper rack already breaking.

Purchased this unit new in Jan/2021 and the motor has failed in 18 months, after a one year warranty of course. You got to be kidding me. About half the price of a new unit to replace and install a new motor. Extended warranty...no thanks

It doesn't dry at all. We bought a different whirlpool model and it didn't dry. So we exchanged it for this more "better model" whirlpool and it doesn't dry ether. I should have read the reviews.

I haven't hooked it up yet. Besides, you cancelled my installation plan that I had paid for prior. I DONT KNOW HOW THE DISHWASHER OPERATES.

Horrible quality. Tried to get replacement and Best Buy scheduled wrong delivery and then the product was not available.

Quiet and cleans effectively ! Running great after 4 years …

Owned for 3 years so far! LOVE, LOVE MY DISHWASHER! No complaints really! Wish the cycles were a bit shorter, but there is a 1 hr wash that solves that problem!

We purchased this a couple weeks ago. Our Maytag dishwasher broke months ago and we have been washing everything by hand. TheMaytag was horrible, always having to run it a second time to get things barely clean. This dishwasher is awesome. We haven't had one dish that we have had to wash again. The 3rd rack is convenient for large flatware, but I continue to forget it's there. The silverware tray can be used several different ways. Love it! We purchased the plan because we only had the Maytag for 6 years before it completely broke but after 1-2 years it was already acting up. Got the black stainless steel and it does resist fingerprints. Definitely recommended this.

We purchased this dishwasher without viewing it in store as our local Best Buy was out of stock. After install I inspected the unit and was very happy. The top third shelf is helpful with Tupperware lids and some larger utensils. The option to adjust the top rack works extremely well when washing pots/pans or even shaker bottles. This unit is very quiet and washes dishes in half the time my old one did.

It’s an ok dishwasher has its issues where it doesn’t dissolve. The pod correctly happens a lot actually but I mean it’s OK. It gets the job.

Lasted all of three years. This replaced another top-of-the-line whirlpool dishwasher that lasted three years. Was quiet but never really cleaned as promised. Now the pump is shot.

Worked great until the control board failed after 3 years. You would think it would last longer than 3 years. I ran my last dishwasher for 10+ years without any issues. Whirlpool was not interested in my concerns. Oh well I’ll be looking at a different brand next time.