Customers are delighted by the 24" Front Control Built-In Dishwasher's exceptional cleaning performance, with many praising its ability to leave dishes sparkling clean and dry. The dishwasher's quiet operation is another frequently cited positive, described as "very quiet" and "relatively quiet." There were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 65 reviews
Rated 2 out of 5 stars
Dishwashers Works BUT POOR Installation & Cust Srv
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Dishwasher works BUT make sure your faucet and disposal connection are working. Double check all the connects are working. BESTBUY installers made POOR and SLOOPY work buyers BEWARE. I took the day off to have the dishwasher installed and when they were done, 1st Issue: I have to call the installers after 3 hours back due my faucet connections tangled with the dishwasher drainage tube. 2nd Issue after they left my Garbage Disposal was not working. I have to call BestBuy customer service but was given a round a round. They did not help me on my work schedule which they are saying a window from 9-5pm which I need to OFF work again for their SLOOPY work. I offered if the technician can come between 1-5p but they could not provide. I have to pay OUT OF POCKET to have it fix instead wasting another 8 work OFF paid hours. POOR BESTBuy Installers and POOR Customer Service. BUYER BEWARE. Been a loyal customer buying applainces and electronics. Sad I feel buying on other stores.
Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further to see how we can help. We’re looking forward to hearing from you.
Rated 5 out of 5 stars
Great purchase
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This was the perfect purchase for my rental home. My tenants love it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great, the unit sat around for a bit before self install due to the unit not having a power cord. It is possible to use your old one possibly but just keep that in mind.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We purchased a dishwasher from Best Buy. But the person who came to deliver and install the dishwasher said the dishwasher wouldn’t fit there because the dishwasher height has to be less than the counter top height, they cannot adjust heights. But, the sales person in Best Buy gave us the incorrect information that the height could be adjusted. We wouldn’t purchase it if he didn’t say that. The dishwasher was returned and the order was cancelled. But in next several days, we did not get any refunds. When we contacted them, they agreed to give the full refund. But they didn’t refund the full amount. They didn’t refund the delivery fee. We called many times. At last, they gave us a case id # and said we would receive the refund. When we didn’t receive the refund in next few days, we went to the Rockville best buy store on Monday 2/3/25 from where we purchased it with our receipt. We talked to a lady and she couldn’t resolve it, so a Best Buy person with long hair came. He was very rude and unprofessional. He said they cannot refund it in store level. The customer has to contact the corporate office to get the refund. We couldn’t understand why we have to do that because when we purchased it, the store could process the whole amount from our credit card, but now they couldn’t refund it. That rude man didn’t want to help us at all. So, we were not happy at all. If he handled it differently, then this situation would not come. We did not harm anybody or anything in the store and didn’t use any bad or threatening language, we only showed our displeasure but the man got offended and he called the police and the police asked us to leave the store because the man wanted that. This is completely unacceptable behavior to us. We are Best Buy customers for over 20 years. This is very disrespectful behavior with such loyal customers. We wanted to purchase another dishwasher with over $1,000.00 from Best Buy. But after this experience, we won’t purchase it from Best buy. It is Best Buy’s loss that they have such an employee. We will purchase it from Home Depot instead. It has been almost a month that Best Buy did not refund the money, and everything was their mistake and nothing was our mistake, but still that man was not at all apologetic, helpful, polite or nice, instead he was extremely rude. He is a very arrogant person and showed no concern for our issues which are actually all Best Buy’s fault . We feel sorry for Best Buy that this type of a person is working there. After this insult, we will not go to Best Buy anymore and we will not recommend Best Buy to anybody.
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 2 out of 5 stars
Belowy expectations
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I can't recommend this dishwasher. The Quick cycle is nothing. The dishes stay dirty. When I use the normal cycle it is 50/50. Sometimes the dishes are clean, and sometimes I need to use the cycle again.
We apologize for the concerns you are experiencing with your dishwasher. Please review the following troubleshooting steps:
1. Water Supply
The water supply valve must be completely open for proper washing and rinsing.
2. Flood Prevention Device
Anti-flood or flood-prevention devices contain a mechanical valve to stop water flow if a set volume or flow rate is exceeded. Improper installation can prevent water entry. Refer to the device's manufacturer instructions for verification. Some Whirlpool models include a Leak Detection System that alerts the user with a flashing light and initiates a draining cycle if a leak is detected.
3. Rinse Aid Use
The use of liquid rinse aid is essential for optimizing drying and wash performance and controlling the buildup of hard water deposits.
https://youtu.be/LPm_ZtsGvoE
4. High-Temperature Wash Option
Consider using the high-temperature wash option, which raises the main wash temperature to improve cleaning for tough, baked-on food. Heavier soil loads may require a heavier cycle. Confirm that the water pressure is sufficient for proper filling (20 to 120 psi, or 138 to 828 kPa).
https://youtu.be/lfpd3GpafbI
5. Proper Dish Loading
Correctly loading dishes is crucial for optimal cleaning and drying. Avoid Overloading: Ensure adequate space for water and detergent circulation to reach all items. Load at an Angle: Angle items toward the spray arms to promote water runoff and drying performance. Plastic Items: Load plastic cups, bowls, and mugs on the third-level rack, if available, for the best dry performance and to minimize deformation. Do not place plastic items on the lower rack. https://youtu.be/FppDzfogqqk
6. Detergent Type
High-quality, pre-measured tablets and packs are recommended for improved performance and are effective at reducing filming on dishes. They are suitable for all water hardness and soil levels. The use of rinse aid can minimize the repeat buildup of white film. Always place pre-measured detergents in the main compartment and close the lid.
The Pre-Wash indicator on the dispenser is for powder or gel detergent used in the Pre-Wash cycle (approximately eight cubic centimeters if filled). Detergent added here enters the wash immediately, while detergent in the main dispenser is added during the main wash cycle. Use automatic dishwasher detergent only, and add it just before starting a cycle. Fresh automatic dishwasher detergent yields better cleaning results. Store detergent in a tightly closed container in a cool, dry place. Extremely hard water mineral deposits (15 grains per U.S. gallon or more) can damage the dishwasher and hinder cleaning results. A water softener is recommended for hard water to avoid damage and achieve optimal results. https://youtu.be/OHuSGWnXmSo
7. Dish Soap Contamination
Dish soap creates suds; dishwasher detergent does not. If suds, bubbles, or soap foam are present, turn off the dishwasher and allow the suds to dissipate. Use only detergent specifically designed for automatic dishwashers, as the wrong type or too much detergent can cause over-sudsing, which may lead to leaking or poor wash performance.
https://youtu.be/yL_3IevWR-8
8. Dishwasher Cleaning
Hard water mineral deposits (15 grains or more) can affect cleaning. A water softener is strongly recommended for high hardness. Use affresh® Dishwasher Cleaner or a white vinegar rinse to remove white spots and film. Multiple treatments may be necessary depending on severity.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Dishwasher has a nice looking stainless steel finish. It was pretty easy to install. Not as quiet as our previous dishwasher, but not particularly noisy either.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have only used it a couple of times since the installation. Got my dishes and pan’s sparkling clean. Used Best Buy’s installation services and it went perfectly.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Needed a dishwasher to replace our old one. This one was the same measurements as the old one. Easy to install. Features are great for the price. No issues so far dishes come out clean and dry.