Main Content

Customer Ratings & Reviews

Whirlpool - 24" Top Control Built-In Dishwasher with Stainless Steel Tub - Sunset Bronze-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 439 reviews

95%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-9 of 9 Reviews mentioning:
racks
  • Rating: 2 out of 5 stars

    Poor performance

    Posted
    Debbie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Poor performance, silverware is not coming clean, rear top rack items will have food still stuck to them. Glasses with feet have dirty residue. And yes I used rinse aide

    No, I would not recommend this to a friend

    • Brand response

      WhirlpoolTeam

      Thank you for your review. We would like to inquire further about your review with you. Please respond back to this email address, Whirlpool_Reviews@Whirlpool.com, with your name, phone number, street address zip code, model & serial number and date of purchase on the appliance. Also with a brief description of what you are experiencing with your appliance. We look forward to your reply. WhirlpoolBrand

  • Rating: 5 out of 5 stars

    Glad we got this

    Posted
    Vdmw
    • Verified PurchaserVerified Purchase

    Replaced a twenty year old dishwasher extremely happy with this purchase. Cannot hear it when running, cleans very well. Only small negative, untensil rack is small compared to what we had but does allow for multiple placements.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    not bad

    Posted
    TIMM
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    very quiet and rack is nice. Not a huge fan of the top mounted buttons or the placement of the utensil rack, in either orientation. Also leaves some water residue behind which can leave a funky smell if dishwasher is always closed.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Adequate with reservations

    Posted
    BobF
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Great look, washed well, dries decently. Very quiet. The silverware rack is small and odd to deal with. But a good unit.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Dishwasher for the Price

    Posted
    LJHHPNC
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    When my previous dishwasher died, I wanted to purchase a quality machine with some bells and whistles, and this Whirlpool fits the bill. It has an upper shelf that can be raised and lowered, and I find that I can fit more in the machine than my last one. Sometimes my dishes are still a bit wet when the cycle is over, but not every time. Also, the movable utensil holder isn't that sturdy when placed either on the end of the bottom rack, or against the door. But these are minor, and overall I like the dishwasher.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Decent buy for the price

    Posted
    Alexander
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Well built dishwasher. Impressed by how quiet it runs. Controls are well placed and it does provide a nice, clean wash. Can't seem to get my cutlery to stand upright in the rack. Don't know if I'm stacking them right.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Dishwasher

    Posted
    Smarshopper3769
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Pros: Sleek look. Cleans dishes well. Quiet. Utensil holder in door gives more room on bottom rack for pots, pans and plates Cons: Takes quite a while (2-3 hours on normal wash setting). Top shelf is not set up as well as it could be for maximum dish placement. Does not dry the dishes as well as our old unit. This dishwasher is better than "Good" but I didn't think it qualified as "excellent". It was a good deal compared to others we looked at with similar amenities and Best Buy made sure we got the best price.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    the one and only redeeming quality...

    Posted
    mj2018

    It's very quiet. Hate hate hate everything else. Utensil tray is a flimsy joke... and it's gray, so you can't see the silverware. There is NO PLACE to put large utensils, fortunately I kept the utensil rack out of my old dishwasher and am using that. Top rack spacing is ludicrous. The center row too wide and the two rows on either side of it are too narrow. I find myself just throwing things in the top rack which is frustrating. Need a flashlight to see if the rinse aid dispenser is full. Rinse aid is essential otherwise dishes are still dirty. Am running this dishwasher way more often since it holds about 30% fewer dishes. And it's ugly. But hey, saved 10% when we bought four pieces. Thank goodness the whirlpool refrigerator is fantastic.

    No, I would not recommend this to a friend

    • Brand response

      WhirlpoolTeam

      mj2018, we really appreciate your feedback and do apologize for the inconveniences. Please feel free to reach out to us if you have any questions or concerns. WhirlpoolBrand

  • Rating: 4 out of 5 stars

    Solid medium quality washer

    Posted
    Ebbie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought this as a replacement for a cheapo builders special that was no longer doing the job. I wanted a stainless tub and something that really washed well. Based on reviews, I purchase this model sight unseen. So far, it seems to be working well. There are only two issues that I've had. One being that fact that the old dishwasher mounting holes in the granite counter did not seem to line up well to the tabs for this model. We tried to use the side mount kit instead and that ended up blowing out the wood side of the cabinet. I don't know why these have to be so hard to mount. Second issue which is really more of the reason why I took a star off. I hate hate hate the silverware basket. You have the option of putting it on the lower rack OR mounted on the door. On the lower rack, its totally unstable and flops around. However, on the door, is a pain in the neck. I probably would have passed on this model just for this had I known how clumsy the silverware holder was. Maybe I'm picky, I don't know. FOr something used every day, I think its important not to get frustrated with it.

    I would recommend this to a friend