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Customer Ratings & Reviews

Whirlpool - 24" Top Control Built-In Dishwasher with Stainless Steel Tub - Sunset Bronze-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 451 reviews

95%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-20 of 20 Reviews mentioning:
utensils
  • Rating: 4 out of 5 stars

    So far so good

    Posted
    BillZ
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Although it has only been a few weeks this new dishwasher has performed as expected. My only gripe is that the silverware holder is too small.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Clean and quiet

    Posted
    Beth
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Works well ... cleans without rinsing and is very quiet. The only thing that I can see as an issue for me is loading the basket for silverware cannot be done where the soap gets placed, you need to take basket out and put utensils in first.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Decent unit

    Posted
    Daddoo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Does good job of cleaning dishes, but silverware basket is small and not convenient. The more convenient spot takes up space that can be used for dishes. The top control panel is very nice, especially for a tall person.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Poor performance

    Posted
    Debbie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Poor performance, silverware is not coming clean, rear top rack items will have food still stuck to them. Glasses with feet have dirty residue. And yes I used rinse aide

    No, I would not recommend this to a friend

    • Brand response

      WhirlpoolTeam

      Thank you for your review. We would like to inquire further about your review with you. Please respond back to this email address, Whirlpool_Reviews@Whirlpool.com, with your name, phone number, street address zip code, model & serial number and date of purchase on the appliance. Also with a brief description of what you are experiencing with your appliance. We look forward to your reply. WhirlpoolBrand

  • Rating: 3 out of 5 stars

    not bad

    Posted
    TIMM
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    very quiet and rack is nice. Not a huge fan of the top mounted buttons or the placement of the utensil rack, in either orientation. Also leaves some water residue behind which can leave a funky smell if dishwasher is always closed.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good purchase

    Posted
    MomofBoys
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This dishwasher is super quiet. The silverware compartment is on the door, and I do have to wipe the silverware down before loading into the dishwasher because it does not always get clean after the wash cycle. I also end up pressing a button when shutting the dishwasher. Otherwise, no other issues.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Adequate with reservations

    Posted
    BobF
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Great look, washed well, dries decently. Very quiet. The silverware rack is small and odd to deal with. But a good unit.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Looking Dishwasher

    Posted
    Captain
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    After using this dishwasher for a bit, it cleans dishes perfectly. However, the placement of the silverware compartment and size of it could be improved. Sometimes not all the food particles are washed off of the silverware, especially if you a spoons facing the same direction right next to each other. Compartment lacks size for bigger utensils.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good dishwasher

    Posted
    Natrmart
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Very quiet. Easy to use. Wasn't thrilled with the utensils on the door but you can remove it and use it in the bottom drawer. Cleans great

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Quite dishwasher that cleans well

    Posted
    68lmcat
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This dishwasher is very quite and cleans dishes quite well. Does very well at drying too. The utensil tray cover holes are a bit narrow, so wide flatware does not fit unless you open the covers. Other than that it has performed very well. I have only had it for a month, so time will tell whether it truly lasts without breaking down.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Quiet. Easy control panel Durable stainless steel

    Posted
    homeofficer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Cleans dishes & glasses well. Silverware basket could contain larger holes to better fit dinner& small-med knives. Upper rack should contain another fold down rack for utensils. Bottom rack could contain fold down/flip up rack for customizable loads.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Dishwasher for the Price

    Posted
    LJHHPNC
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    When my previous dishwasher died, I wanted to purchase a quality machine with some bells and whistles, and this Whirlpool fits the bill. It has an upper shelf that can be raised and lowered, and I find that I can fit more in the machine than my last one. Sometimes my dishes are still a bit wet when the cycle is over, but not every time. Also, the movable utensil holder isn't that sturdy when placed either on the end of the bottom rack, or against the door. But these are minor, and overall I like the dishwasher.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Decent buy for the price

    Posted
    Alexander
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Well built dishwasher. Impressed by how quiet it runs. Controls are well placed and it does provide a nice, clean wash. Can't seem to get my cutlery to stand upright in the rack. Don't know if I'm stacking them right.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Quiet!!! And nice looking

    Posted
    cr62046
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Bought this to match all of my other stainless and black Whirlpool appliances. I was pigeon-holed by the size requirements and this was the only new stainless Whirlpool dishwasher that would fit. We are content with it so far, and it is MUCH quieter than our old one, which is great. The only thing I'm not a fan of is the silverware basket mounted on the inside of the door, but we knew that when we bought it. All in all a good purchase.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Better than expected.

    Posted
    ck665
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This was simple for me to install (I am a DIY). It is surprisingly quiet and is working very well, considering our hard well water. We have used it for 2 months without any real complaints. There is a bit of a learning curve but we are using the recommended detergent pods and rinse aid. My only little criticism is the utensil basket which has many slots that are to small for our every day silverware. Also, kudos to Best Buy for their price match guarantee. I would MUCH prefer to buy locally than on-line. Especially TVs and computers and the like where they are just a few miles down the road if I need assistance.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Dishwasher

    Posted
    Smarshopper3769
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Pros: Sleek look. Cleans dishes well. Quiet. Utensil holder in door gives more room on bottom rack for pots, pans and plates Cons: Takes quite a while (2-3 hours on normal wash setting). Top shelf is not set up as well as it could be for maximum dish placement. Does not dry the dishes as well as our old unit. This dishwasher is better than "Good" but I didn't think it qualified as "excellent". It was a good deal compared to others we looked at with similar amenities and Best Buy made sure we got the best price.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Choice

    Posted
    Run4yorlife
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This dishwasher is very aesthetically pleasing. I wanted one where the controls didn't show but I also needed it to have a flat front (no handle) due to space concerns. That really narrowed down my choices, so I went with this one based on the reviews and the price. I also wanted one that was quiet. This thing is VERY QUIET. The first one that was delivered had clearly been crushed by a forklift. Best Buy was great to work with in terms of getting a replacement one back out to me. I thought I'd love the silverware bucket being on the door, but I actually really dislike it. I also feel like the silverware doesn't come out as clean as it should. Maybe that's because of where the silverware bucket is? Or maybe it's the dishwasher itself? I'm not sure, but that's why I'm giving it 4 stars. I rewash silverware a lot.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    the one and only redeeming quality...

    Posted
    mj2018

    It's very quiet. Hate hate hate everything else. Utensil tray is a flimsy joke... and it's gray, so you can't see the silverware. There is NO PLACE to put large utensils, fortunately I kept the utensil rack out of my old dishwasher and am using that. Top rack spacing is ludicrous. The center row too wide and the two rows on either side of it are too narrow. I find myself just throwing things in the top rack which is frustrating. Need a flashlight to see if the rinse aid dispenser is full. Rinse aid is essential otherwise dishes are still dirty. Am running this dishwasher way more often since it holds about 30% fewer dishes. And it's ugly. But hey, saved 10% when we bought four pieces. Thank goodness the whirlpool refrigerator is fantastic.

    No, I would not recommend this to a friend

    • Brand response

      WhirlpoolTeam

      mj2018, we really appreciate your feedback and do apologize for the inconveniences. Please feel free to reach out to us if you have any questions or concerns. WhirlpoolBrand

  • Rating: 4 out of 5 stars

    Solid medium quality washer

    Posted
    Ebbie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I bought this as a replacement for a cheapo builders special that was no longer doing the job. I wanted a stainless tub and something that really washed well. Based on reviews, I purchase this model sight unseen. So far, it seems to be working well. There are only two issues that I've had. One being that fact that the old dishwasher mounting holes in the granite counter did not seem to line up well to the tabs for this model. We tried to use the side mount kit instead and that ended up blowing out the wood side of the cabinet. I don't know why these have to be so hard to mount. Second issue which is really more of the reason why I took a star off. I hate hate hate the silverware basket. You have the option of putting it on the lower rack OR mounted on the door. On the lower rack, its totally unstable and flops around. However, on the door, is a pain in the neck. I probably would have passed on this model just for this had I known how clumsy the silverware holder was. Maybe I'm picky, I don't know. FOr something used every day, I think its important not to get frustrated with it.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Absolute garbage, esp with silverware

    Posted
    Corgic

    We got this dishwasher in February to replace an old Maytag model that was not draining properly. While this machine is much quieter and gets the top rack fairly clean, I expected a lot better. This is WORSE at cleaning than our 10+ year old Maytag, and yes we have used the (expensive) recommended cleaning pods. Oftentimes plates come out with crud baked onto them. I'm not talking went in with baked on crud. I'm talking like bits of guacamole get somehow hardened onto the plates. And the silverware? Forget about it. Absolute garbage. I think this may have to do with the two location options for the utensil basket being the door itself or the left-hand wall. Not in the dead center over the rotating arm like older models. You don't even have to crowd stuff in here to have poor performance, although that certainly makes it worse and allows you a severely limited number of utensils per wash. You cannot have more than two pieces per compartment, or about 8-10 pieces per wash. In fact, the dishwasher does you the favor of flinging food particles into the basket if you have it on the door. And it does a horrific job of removing things like peanut butter from knives. @@@@@@@@ The attached photo is after using a paper towel before loading to wipe off excess peanut butter because we're trying our best here. @@@@@@@ This pictured knife was in a compartment by itself, not cupping or touching anything else. You basically use this dishwasher to sterilize. That's it. Have fun hand-washing everything first.

    No, I would not recommend this to a friend

    • Brand response

      WhirlpoolTeam

      Corgic, thank you for your review. We would like to inquire about your review with you. Please email us at Whirlpool_Reviews@Whirlpool.com at your earliest convenience with your user name (Corgic), copy of the review, your name, address, a phone number, model and serial number, and date and purchase. Also please let us know if you have any extended service plan. We look forward to your reply. Thank you, Whirlpool® Social Care WhirlpoolBrand