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Customer Ratings & Reviews

Your price for this item is $1,349.99

Customer reviews

Rating 4.3 out of 5 stars with 573 reviews

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85%
would recommend
to a friend
Page 1 Showing 1-20 of 573 reviews
  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Capacity, Price, Value
    Cons mentioned:
    Doors, Noise

    Rated 4 out of 5 stars

    Great value as a backup fridge!

    |
    Posted .

    Firstly, find and read the review “ An Engineer Reviews His New Fridge”. Second - buy a $20 digital wireless fridge thermometer on Amazon. The refrigerator is exactly what I expected from under $1k price and 25 cu.f. - it made cheaply but has great space. Ideal for a backup fridge for basement or garage. Delivery guys didn’t remove the doors to get it through basement doors but instead just removed the bottom grill and opened fridge doors one by one as the went through the 30” wide door - it worked! The fridge is a bit loud due to the fan (see pictures below), compressor noise is fine. Look at the pictures with removed back cover - they might explain some load noises as water is evaporated using a heating element similar to old electric kettles ;-). Overall, it’s simple and I hope will be reliable. Compressor- Embraco EM3Y60HLP with 5 years warranty. The thermostat is a bit of a pain - that’s why I recommend to use a digital thermometer. Overall - very happy, my first Kenmore 29 cu f fridge died while we were on vacation and the meat got rotten so bad that I had to throw the fridge out due to smell. The LG compressors used in Kenmore have defect, now I’m on the second Kenmore fridge (still the best usability) and it can die in four years as well. But at least now I don’t have to worry about all the food that would be lost if it dies, so kind of an insurance policy ;-)

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Good refrigerator freezer

    |
    Posted .
    Owned for 2 months when reviewed.

    I do wish it had more racks in it however it seemed like it was missing one because it had an empty space where one supposed to be but you don't get it. I like it because it doesn't have an ice maker and so you get all that extra space to put food in the freezer.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    Fridge experience.

    |
    Posted .
    Owned for 1 month when reviewed.

    Online described product as open item acceptable. Sold in store as open item like new. I asked to price match as fridge obviously was not like new. When I asked to show me the online acceptable one store was adamant to say the fridge was improperly posted online. Fridge is used to hold medications so visual defects can be avoided but employee lying makes me not to want to make Best Buy a preferred option. Front of doors are unaligned and stained by a cleaning substance. Great for what I need it for but not worth it had I not needed a fridge that day.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great refrigerator

    |
    Posted .
    Owned for 11 months when reviewed.

    Great side by side refrigerator. Does have a low hum, but nothing annoying. Nice adjustable shelves, easy to clean.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Fridge

    |
    Posted .
    Owned for 1 week when reviewed.

    Awesome Fridge,it fit perfectly in my kitchen, it's very quiet and gets really cold. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mika refrigerator

    |
    Posted .
    Owned for 1 month when reviewed.

    I like be this refrigerator couldn’t ask for anything better

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    A little bit noisy

    Posted .

    The refrigerator is OK, but a little bit noisy, and fit and finish is not very good. One door is slightly higher than the other.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Don’t buy

    |
    Posted .
    Owned for 5 months when reviewed.

    Within a month of owning this refrigerator I’m already seeing weird rust stains and it does not clean at all. I have tried every single cleaning product on this refrigerator and it’s horrible. It’s definitely not fingerprint resistant either. I am so disappointed

    Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Unhappy, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    2 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     

    Rated 2 out of 5 stars

    Damage

    |
    Posted .
    Owned for less than 1 week when reviewed.

    DAMAGED from the start. I mean place it on my porch and plug in is considered installation. Cheaply made for the price.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    2 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey MIKE, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Pros mentioned:
    Design, Price

    Rated 4 out of 5 stars

    Great sized refrigerator

    |
    Posted .
    Owned for 1 week when reviewed.

    Love the refrigerator, great style and nice size ( 25.1 cu. ft )for the price I paid and not noisy at all to me.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    2 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Cons mentioned:
    Noise

    Rated 3 out of 5 stars

    Nice Refrigerator - BUT....

    Posted .

    Purchased a suite of Whirlpool appliances from Best Buy. Did research on Whirlpool refrigerators and weighed the pros and cons of the reviews on this one - it is one of few without the water/ice maker feature - which I don't need or use. Had it delivered on Friday, July 23, 2021. The majority of the reviews say ‘loud/noisey’ or ‘quiet.’ 50/50 chance of one or the other. This is a nice refrigerator BUT…. 1. Delivery Personnel – they are just that, delivery personnel not technicians. The doors were unlevel and they were able to adjust them to “almost” level with each other. Reading the owner’s manual there is a “door alignment tool” that comes with the unit. This tool assists with the “gap alignment” between the doors. Mine didn’t come with the tool and the delivery personnel said they couldn’t do anymore. I contacted Whirlpool. They would have to send out a technician to make the adjustments. So, the gap and door leveling can be fixed. 2. Noise level – yes it is ‘LOUD.’ Upon initial start-up it is popping, humming, whirling so loud I thought the thing was going to explode. Once it settled in to normal operation it is LOUD. It sounds like a helicopter flying over in the distance. I want to keep looking out the window to see what is going on – another car chase? Sitting across from it at my island working from home it left me with a headache. Quiet – yes. When not running. Contacted Whirlpool, the representative even said ‘yes this unit runs loud.’ But this loud? The noise is that of a more commercial refrigerator. Best used as a secondary refrigerator in the garage so you don’t hear the nose. (Ha ha moment – my powder room is directly behind the refrigerator and I can hear it running through the wall!) (website wouldn't allow me to upload video so you can hear the noise level) 3. Wheels – Wheels are plastic and do not have a locking mechanism. I tried to pull the door open and upon doing so the entire refrigerator rolled forward with it. The delivery personnel told me that when the refrigerator is full it will stay in place from the load when you pull the door open. (What?). I am only one person and will never have it full to capacity. Also, the plastic wheels rolled across my wood floor and left gouges. [See pictures.] (Note – I know my floors need to be refinished – but gouges?) 4. Leveling – how do you level it? One of the plastic wheels is ‘up inside’ the unit and cannot be retrieved down. So, the refrigerator leans backward. 5. Stainless Steel not fingerprint resistant – Note. It is NOT advertised as fingerprint resistant. The only thing that is fingerprint resistant are the handles. Reading the owner’s manual (and conversation with Whirlpool), I purchased a recommended Whirlpool product to clean the fingerprints off the doors and it takes a bit of effort to get it clean – but not great. Keep in mind there is a ‘protective coating’ on the stainless steel and you can’t even use a paper towel or it will scratch. No, mild soap and water really don’t do the trick either as the manual says. Whirlpool – this is a nice refrigerator. Again, one of the few without the water/ice maker feature. Same size as and look as my 20 yr old Kenmore (that I no longer have). You have a product that would probably fly off the shelves if 1) improve the sound quality – muffle the motor noise; 2) make the door panels and handles fingerprint resistant; 3) wheels need to be rubber and with a locking/leveling mechanism. I’d buy it if those improvements were made. Unfortunately, this one is going back.

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    2 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Design, Price

    Rated 5 out of 5 stars

    Great refrigerator and price!!

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Super nice look and well built!! It's a great addition to my business!!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 3 out of 5 stars

    should be better

    |
    Posted .

    Pros: good size, mostly keeps things cold Cons: temperature inconsistent, cheaply made, shelves not adjustable, door easily gets fingerprints and scratches While this isn't a super-expensive refrigerator, it isn't that inexpensive, either. It should be better. First, the temperature. When set to "Ideal", the inside temperature varies between 27 (with some ice crystals on some foods) and 37. I used a refrigerator thermometer to check it. The next warmer temperature is too warm. And there are only 4 settings for the temperature. Next, there are many things about this that just seem cheaply made. Parts that are glued together have glue coming out. And there wasn't enough glue on the name tag so that it doesn't stay flush. While the door shelves haven't broken, they bend a bit with heavy items. The drawers don't slide easily. It just has an overall feeling of cheapness with lots of plastic parts instead of metal. The shelves in the main part aren't adjustable and don't seem to be at convenient heights. For example, the bottom shelf is just a little too low for a standard size mason jar to fit above the drawers. The shelves in the door are adjustable, though only in increments of about 2.5 inches. And the finish on the doors easily gets fingerprints. It took a lot to get them out after delivery. And the doors scratch easily (i.e. if a fingernail brushes against them slightly).

    No, I would not recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Good fridge

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Overall seems like a good fridge. It was supposed to come with a leveling kit to get the doors level. It didn’t. I would say the quality is about what to be expected. It’s definitely not a super high end fridge. It is for our garage so not looking for fancy.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    2 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    Keeps food from spoiling

    |
    Posted .

    Nothing special I have found more that I don’t like than I do and it’s been a day. The “ideal” temp setting brings the temp from 37 to 45 deg so it has to go one setting up which probably doubles your energy use. The shelves aren’t adjustable, however they're well placed. Lighting is horrible. Instructions are horrible, still trying to figure out how to adjust the wheels as one is a half inch lower than the other it is noisier than my 15 year old one I replaced but not too bad , there is grease everywhere way more than necessary and you can’t walk past the thing without marking up the doors. Door racks and space are great. If you were looking to spend less this is a nice upgrade if you were planning on spending more, this is no deal.

    Features

    Ease of Use
    2 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Cons mentioned:
    Doors

    Rated 2 out of 5 stars

    Side By Side Whirlpool Fridge

    Posted .

    I purchased a Whirlpool side by side refrigerator two months ago. The model number is WRS312SNHM. I'm disappointed with the quality of this appliance. There are two very visable issues. The first concerns the grill at the bottom of the fridge. I thought it was damaged on the left side and ordered a new part. I have attached a picture. It sticks out and the top is open with part of the door mechanism sticking out. This is in contrast to the right side that is tight to the fridge and has no hole at the top. This very visable left side of the fridge looks cheap and broken. The second issue concerns the so called stainless steel finish which is actually on the door handles and no where else. The material on the two doors is so poor that using "a mild detergent" will not remove the finger prints and leaves streaks and smudges. My effort to use all kinds of products meant to clean the shiny "whatever it is" leaves an oily residue on the appliance and hands. These cleaning products designed for this so called stainless material simply does not work on this fridge. To spend about $1300.00 and recieve something that appears broken and smudged up all the time is disgusting. I'm in my 60's and remember appliances that were elegant, quiet, easy to clean and of high quality lasting 20 to 30 years. Today profit reigns.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Barry, we value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://support.whr.pl/ZvEXiV and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Basic Fridge

    |
    Posted .
    Owned for 3 weeks when reviewed.

    I love it. I just wanted a simple refrigerator, no ice or water dispenser just plenty of space inside. Does not look off in my kitchen. Only thing is the handles keep popping off even when the screws are tightened.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Large capacity and even cooling.

    |
    Posted .
    Owned for 1 month when reviewed.

    Good for the money, plastic on plastic drawers. Serve the purpose. Costco had it for 290$ cheaper but Best Buy had the fastest delivery time and wouldn’t it respect the price matching as they claimed Costco price is promotional and they won’t match promotion.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Value

    Rated 5 out of 5 stars

    Great Value!

    |
    Posted .

    It's a budget friendly product. Works excellent, very good size. Very happy with it. The only thing I would have liked to have is a cold cut drawer which my old one had. Nevertheless, I am very pleased with my purchase!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Whirlpool 25.1 Cu Ft side-by-side is easy to use

    |
    Posted .
    Owned for 2 weeks when reviewed.

    This is an outstanding refrigerator for those who want the maximum amount of storage as it does not include an ice maker that would normally take up the room equivalent to a couple of shelves. It's ideal as a second refrigerator as most people want to have an icemaker in their kitchen refrigerator. The inside is well lit and the controls are simple and easy to use.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
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