Customer Ratings & Reviews
- Model:
- WRFF3236RV
- |
- SKU:
- 6595052
Customer reviews
Rating 4.5 out of 5 stars with 213 reviews
(213 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the 25.2 Cu. Ft. French Door Smart Refrigerator's overall performance, spacious capacity, perfect size, sleek design, and convenient water dispenser. While the refrigerator is praised for maintaining cool temperatures and offering user-friendly features with accessible sections, some customers have noted occasional noise. A few customers have also reported issues with the freezer performance, mentioning items getting wet or thawed.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Whirlpool is wonderful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased as an extra fridge and I love it so much more than my kitchen fridge! Love the ice maker in the freezer with a huge bin
This review is from Whirlpool - 25.2 Cu. Ft. French Door Smart Refrigerator with Elevated Deli Drawer - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Love the simplicity
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No bells and whistles - just lots of room forfood items.
This review is from Whirlpool - 25.2 Cu. Ft. French Door Smart Refrigerator with Elevated Deli Drawer - Stainless Steel
I would recommend this to a friend- Cons mentioned:Freezer performance
Rated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Veggies rot & wither, faster than my garage fridge. Freezer is already leaking & I purchased it less than 2 months ago. Best Buy can’t do anything so now I have to pay to get this fixed? Ridiculous.
This review is from Whirlpool - 25.2 Cu. Ft. French Door Smart Refrigerator with Elevated Deli Drawer - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via:
Facebook at https://tinyurl.com/Whirlpool-Facebook
Instagram at https://tinyurl.com/Whirlpool-Instagram
So we can investigate this further to see how we can help. We’re looking forward to hearing from you.
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful refrigerator, great value. Highly recommend
This review is from Whirlpool - 25.2 Cu. Ft. French Door Smart Refrigerator with Elevated Deli Drawer - Black
I would recommend this to a friendRated 4 out of 5 stars
Cooling good but not quite
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is cooling good but not quite and I can see it is working around 60% from 24 hours per day, not sure if that normal or need to create ticket.
This review is from Whirlpool - 25.2 Cu. Ft. French Door Smart Refrigerator with Elevated Deli Drawer - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
dosappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not much shelf height. Shelves are flimsy and block items under them so you lose a lot of storage space. Ice maker in back really incpnvenient.
This review is from Whirlpool - 25.2 Cu. Ft. French Door Smart Refrigerator with Elevated Deli Drawer - Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
fits our needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.sound is fine for our house, fits our needs perfectly
This review is from Whirlpool - 25.2 Cu. Ft. French Door Smart Refrigerator with Elevated Deli Drawer - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Whirlpool Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing deal! Nathan at the Harbison store was a pleasure to work with! Selection was great!
This review is from Whirlpool - 25.2 Cu. Ft. French Door Smart Refrigerator with Elevated Deli Drawer - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Nice refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This replaces another whirlpool refrigerator It is very quiet. I like how the filtered water dispenser takes up very little room
This review is from Whirlpool - 25.2 Cu. Ft. French Door Smart Refrigerator with Elevated Deli Drawer - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Whirlpool fridgerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price great condition. Workers where great help too. And the financing was great
This review is from Whirlpool - 25.2 Cu. Ft. French Door Smart Refrigerator with Elevated Deli Drawer - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Whirlpool Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great replacement for our previous fridge. It had too many issues with the ice maker.
This review is from Whirlpool - 25.2 Cu. Ft. French Door Smart Refrigerator with Elevated Deli Drawer - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Best Buy has zero support and will lie and cheat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.arrived damaged. I wouldn't let driver leave till I spoke to someone BB service to resolve. They said they would issue $200 gift card for compensation. 1 week later I received gift card letter in the mail for $120 (not the $200 promised) tried to load to account and said it had $0 balance. I have no less than 3 hours on the phone with trying to resolve with no help. Will never do business with these crooks again.
This review is from Whirlpool - 25.2 Cu. Ft. French Door Smart Refrigerator with Elevated Deli Drawer - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello! We are sorry to hear about this concern. While our reviews focus on the product and your individual experience using it, we are sorry to hear about your experience with Best Buy. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
- Cons mentioned:Freezer performance
Rated 1 out of 5 stars
Don’t waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer doesn’t work, the water mechanism drips into the refrigerator all the time. This appliance is a hard pass.
This review is from Whirlpool - 25.2 Cu. Ft. French Door Smart Refrigerator with Elevated Deli Drawer - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further to see how we can help. We’re looking forward to hearing from you.
Rated 3 out of 5 stars
poor seal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.freezer frosted up. Seal needed to be replaced. Took several weeks.
This review is from Whirlpool - 25.2 Cu. Ft. French Door Smart Refrigerator with Elevated Deli Drawer - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
SNorton
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a Whirlpool -25.5 Cu. Ft. French Door Smart Refrigerator $1905.17 Feb 2, 2025 delivered on Feb 15, 2025 damaged, todays date is March 17, 2025 there are dents in the right top French top door and the freezer door this is without a doubt the worst customer service and policy procedures I have ever seen. Wasting money right and left taking to much time to make repairs BUT they claim they are following procedure. very frustrated customer
This review is from Whirlpool - 25.2 Cu. Ft. French Door Smart Refrigerator with Elevated Deli Drawer - White
I would recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further. We’re looking forward to hearing from you.
Rated 1 out of 5 stars
Canceled order due to managers rudeness!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cancel order due being made to buy a water line I did not want. Water was NOT being hooked up. Was told I HAD by 2 managers and that I could bring it back when it wasn’t used. STUPID!!!
This review is from Whirlpool - 25.2 Cu. Ft. French Door Smart Refrigerator with Elevated Deli Drawer - Stainless Steel
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad Delivery Info
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not able to rate this yet. Purchased on July 25th, Best Buy indicated an August 13th delivery date, not it has been re-scheduled for Sept 5th. I bought this for my daughter because her refrigerator is on it's last journey. the wait is too long.
This review is from Whirlpool - 25.2 Cu. Ft. French Door Smart Refrigerator with Elevated Deli Drawer - Black
I would recommend this to a friendRated 1 out of 5 stars
The nightmare at bestbuy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If only negative stars was an option. Had two separate deliveries because they both arrived damaged. Beyond disappointed in the product and the Best Buy service. Canceled the order after the third try and bought one from Lowe’s.
This review is from Whirlpool - 25.2 Cu. Ft. French Door Smart Refrigerator with Elevated Deli Drawer - Stainless Steel
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn’t recommend this product to anyone because it has poor quality. The bulbs froze, and the switch went out after weeks of purchasing it.
This review is from Whirlpool - 25.2 Cu. Ft. French Door Smart Refrigerator with Elevated Deli Drawer - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further to see how we can help. We’re looking forward to hearing from you.
Rated 1 out of 5 stars
Poor customer service.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge came damaged, theyoffer $400 refund, sent me an unusable card, then sent another which I never got. I'm done with this store. Never again.
This review is from Whirlpool - 25.2 Cu. Ft. French Door Smart Refrigerator with Elevated Deli Drawer - Black
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.

















