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Customer Ratings & Reviews

Your price for this item is $1,199.99
The comparable value price is $2,399.99

Customer reviews

Rating 4.5 out of 5 stars with 200 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are satisfied with the 25.2 Cu. Ft. French Door Smart Refrigerator's design, spacious capacity, and overall performance. Many appreciate the convenient water dispenser and ample storage space, finding it easy to access and well-suited to their needs. While some noted the refrigerator can be noisy at times, the positive feedback on its features and functionality outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 200 reviews
  • Rated 1 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was some slight damage on the freezer part of the refrigerator. I tried calling to report it but i didnt get anywhere.

    I would recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Capacity, Overall performance, Water dispenser

    Rated 5 out of 5 stars

    Great Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. I have no complaints. This refrigerator is definitely an upgrade in space, lighting, and the convenience of having the bins labeled. I also really like the fact that the refrigerator has a water output on the inside, ( reminds me of a water fountain). This has been a blessing. I no longer have to maneuver items around like putting puzzle pieces together, everything fits! It also seems to keep things colder than my last whirlpool.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Size

    Rated 5 out of 5 stars

    Great Refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and fit perfectly. This is the first time I’ve had a refrigerator with a bottom freezer and I love it, and the inside water dispenser is so much better than those that drip down the front. Plenty of drawers to separate foods. The Whirlpool matches my dishwasher and stove too!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Freezer performance, Noise level

    Rated 3 out of 5 stars

    LOUD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will start with the good: I like the way it looks and it is very spacious. Having said that, it is loud and has gotten louder the longer I’ve had it. It sounds like something is grinding and having a hard time doing so. Also! There is always condensation at the top of the freezer when i open the drawer and I’m constantly having to wipe the water away. Maybe I just got a bunk fridge. Would I buy this knowing what I know now? No.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Water dispenser

    Rated 5 out of 5 stars

    French Door Whirlpool Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to a competitor looking for this refrigerator and they were out of stock. I was just looking on best buy’s deals and saw they had it on sale. Didn’t hesitate to purchase. I love everything about the refrigerator, it’s comfortable, plenty of room, adjustable shelves, the area to put your cold cuts and other eatable goods, and I did not realize I could get water from the side of the refrigerator. I had no problems with my delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Water dispenser

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Refrigerator with Smart Features and Thoughtful Design I’ve had the Whirlpool 25.2 cu. ft. French Door Smart Refrigerator for a few weeks now, and I couldn’t be happier with my purchase. The first thing I noticed was the sleek, fingerprint-resistant stainless steel finish—it looks great in my kitchen and stays looking clean with minimal wiping. The layout inside is incredibly well thought out. The elevated deli drawer is a game-changer for organizing meats and cheeses, and the adjustable shelves make it easy to store larger items like party trays and gallon jugs. I also appreciate the internal water dispenser—it keeps the front of the fridge looking clean and modern without sacrificing convenience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refrigerator for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for the price. This has nothing to do with the quality of the refrigerator, but plan your placement strategically. The left side of our refrigerator is against a wall. As a result, the left door doesn't full open as the right side, Which isn't much a problem for getting food out. However, that's the side that the water dispenser is on, and it's a bit awkward getting to it. But the fridge itself is great!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance, Size

    Rated 4 out of 5 stars

    Whirlpool French door fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge fits perfectly in our kitchen. The max cool feature came in handy. This is our first French door fridge and it's pretty spacious than what we're used to.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Water dispenser
    Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Purchased and Returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: Water Temp from internal dispenser was pristine. Water was exceptionally cold. Layout of fridge was great and had lots of space. Cons: Super frustrating purchase with this refrigerator. Was hopeful that the produce drawers would open on each side if only one main door was open; they did not. It ran constantly and was fairly loud for a refrigerator. Not intuitive or accessible to turn ice maker on and off. Awkward to have to lean in around the door to access water dispenser.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance, Water dispenser

    Rated 5 out of 5 stars

    Whirlpool frenchdoor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and spacious works perfect water dispenser gives cold water

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    No Regrets!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had any issues since we purchased this refrigerator. It’s exactly the size we needed. The guy who installed it was professional and very helpful. No regrets!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Whirlpool refrigerator review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The settings are well thought out and convenient to use. It keeps my food cold and frozen food frozen. The shelving and drawers are well situated in the refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this fridge for our “family kitchen” in our party room and it was the perfect choice. Plenty of storage and the ice maker makes plenty of ice. Note - if you use an RO filter like we do make sure you do not use the filter that comes with the fridge. You will not have enough water pressure to make ice.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pretty, seems to be working great but I just started using it last week.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I have had this refrigerator for about a month now. We both absolutely love everything about it. A lot of room and works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Fridge with Great Capacity

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It’s got enough space for juice milk condiments on the doors. The water is cold but I just have a preference for different water. However the rest of the household enjoy the easy and cold. The fruit and veggie compartments have enough space. The top shelf is a bit off a reach but is still useable. The freezer has a lot of space. I just wish I could adjust the shelves. However the top shelf on the freezer is nice. I didn’t think the large snack compartment would be anything much but IT IS. It just helps declutter the rest of the fridge. You do have to open both doors to access it but kids can grab a snack easily. You can use it for anything really. This is a fridge for a family that wants space, ease of use, dependable, nice looking fridge for what a fridge is. If you want technology and access to seeing inside your fridge when you are at work then this is not for you. But if you want a well priced, large enough fridge for your family then don’t hesitate.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value fridge. Looks well designed and is quiet. Plenty of space and keeps vegetables dry unlike some other fridges. Great service from Best Buy and fast efficient delivery and installation.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    MY FAV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything has been working perfectly with this refrigerator. The size, design, and cooling system are all excellent. Very happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The water dispenser and temp controls are on the inside, which is fantastic when you have a curious toddler running around. Outside of that, it's a fridge with a chest freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Water dispenser

    Rated 5 out of 5 stars

    Long overdue purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Spacious, good lighting, versatile. Really like the bottom freezer. Makes plenty of ice.

    I would recommend this to a friend
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