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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2679 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers frequently mention that the refrigerator is spacious, has a good price, and comes in a nice design. However, they also commonly complain about issues with the ice maker, noise, and defective parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,679 reviews
  • Rated 4 out of 5 stars

    Good but can do better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice works great in cooling food .. had to have the 1st one replaced due to the ice machine not working. The second one is working fine, but still in doubt if it will have the same problem. And missing the can soda holder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it, recommend it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded 6 months ago and love it. It’s spacious on both the freezer and refrigerator side. It’s easy to keep everything clean and organized. It was easy to connect to the water line. The crushed ice is my favorite. The light to replace the filter came on after six months, which I found is the typical length of time if you are using the water and ice regularly. It’s an easy change. Definitely an improvement!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We kept looking for a fridge that would fit our needs and found the perfect one at Best Buy. Bestbuy.com makes things super easy to explore and find what you need. After finding this fridge and doing our due diligence, including reviews we decided with this one. It’s been over a month now and we are happy with this fridge. Has plenty of room. The side by side door was a great choice for us. It’s quiet and so far no issues. Great quality and the cost is reasonable too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just right small issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general after 3 weeks it works properly no Big issues as I read on some reviews before: no noisy and not moving when u open the doors. Only issue is: the water drops after use the water dispenser. It is normal some drops due the dispenser system and the tray it suppose it is to collect that water drops. But in this model the water dispenser is in front and ice dispenser on the back the water drops fall on the border of the tray. So the drops jumps to the floor or slide down on the door. We use a lot the water dispenser so we must be cleaning the water drops from the floor or door which is annoying!!! Other than than no more issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator took a while to start producing ice but it's working well now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Delivers a Stunning Win!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Whirlpool refrigerator. Clean lines. Great design. Filtered water and ice have great taste. Incredible value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great in my kitchen, lots of space and drawers in the fridge and the freezer! The delivery guys were great and explained everything for the water and ice maker! Very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Whirlpool Fridge and Smooth Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Whirlpool fridge works great, cools really well, and is spacious inside. It looks nice in the kitchen and, while not super quiet, doesn’t make much noise either. Delivery was on time and installation was quick and professional. Would highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Refrigerator. Very roomy in fridge and freezer. Easy to arrange shelves. Took a little getting used to the drawers but they work very well. And the stainless look is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my refrigerator and it fit right in my space where I want it. It have lots of space to put my items in and I really love my ice maker

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My grandsons very happy and they love refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. My grandchildren are very happy with their new refrigerator. They have water and ice all the time. Excellent capacity for all my grandchildren's meals. Recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our lasr Whirlpool refrigerator gave out recently after about 2 years of service…..coukd not find exact one so was told by repairman that this was almost the same model. We really like the new one, almost as much as previous one! It seens to have slightly less storage space but makes up fir it with a bigger ice bucket. Ice was made slowly at first but since the bin was filled, it has not been low. The biggest downside is the ice and water dispenser. They are fine when filled a regular sized cup but bigger ones are difficult. I often have to push the ice kever by hand. The water dispenser is small and in a tight location- this makes it easy for big water bottles to slip off. But overall we highly recommend this refrigerator - Whirlpool has been so good to us (laundry and microwave are tye same brand) - they last snd last!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product, great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 2-year-old French door fridge that had a non-functional ice maker. After trying unsuccessfully to get it repaired, with no guarantee that it would remain fixed (turns out it’s in a class-action suit for this unreliable ice maker), I decided to go with a brand that I know to be reliable. I went to BestBuy since it had a good selection of refrigerators, including ones that are NOT French door models. I chose the Whirlpool since it suits my needs. Since I’m a BestBuy member, I also got an extended warranty. The delivery was on time, the installers were very professional, and I am totally satisfied with my product and the installation service. And, I’ve got ice!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks nice but feels cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice but feels cheap. I thought I payed attention to the details of the appliance but after it was delivered I noticed that the shelves are not adjustable, the shelves inside the door are, but not the main shelves. This refrigerator has 3 drawers wich most others only have 2. The reason I use the word cheap is because the drawers and the plastic condiment shelves feel like they will crack very easy, same with the ice dispenser switch on the outside of the door. You get what you pay for and if you need a new refrigerator at an affordable price I would recommend this. Ice maker is large, but the ice is small, about half the size of a standard ice cube.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator. Has a fair amount of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator for our game room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This whirlpool refrigerator was a great replacement for our old fridge that broke on Easter. We generally only use it for extra frozen meats and extra frozen foods that won’t fit in our main refrigerator, and for drinks. There is plenty of room for all of our needs. The door shelves are very big, and adjustable in height. The glass shelves in the main part of the fridge are not adjustable, but they are spaced perfectly. There are also 3 large drawers on the fridge side, and 1 in the freezer. What I absolutely love about this fridge is the extra large ice cube storage. It easily holds twice as much ice as our old refrigerator. It runs fairly quiet. Overall, this is an amazing refrigerator, and nice enough to use as our main fridge if needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool side by side refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge so far, but the configuration of the controls for the water and ice dispensers needs to be redone. The location doesn’t allow for a tall glass to access the ice, and sometimes when trying to get one, you accidentally hit the other at the same time. Side by side lever/switches would definitely be an improvement.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very elegant and roomy, but kind of noisy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had Whirlpool appliances in the three homes that I’ve owned. I’ve had to replace a microwave on the first, the ice maker quit working after a year, on the second one the French door refrigerator parts seemed cheaply made, but it survived all of the power outages in PR so that is big plus for me. Now, this refrigerator looks elegant and has plenty of room for at least a family of 4. My only complaint with this refrigerator is that the ice maker is noisy. At night with the TV on you can hear the ice cubes dropping into the bucket and the water squirting to make fresh new cubes. This is why I’m giving it 4 stars other than that it is a very nice refrigerator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Refrigerator, Low Price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fingerprint resistance on stainless, fridge water dispenser has a separate button for water and easy to use. Ice has been slow to make but its still new... Happy with the frameless shelves too. Great size and value, and fully trust Whirlpool compared to the other mfrs out there - bought this for the bar after the GE died after 7 years. Was happy with the Whirlpool in the kitchen so we went with Whirlpool again. Unfortunately the installers didn't level it and worse they left a big ding in the door - but calling Best buy to have the door replaced was very easy, they also offered a healthy credit if we'd just live with it but the dent was too big to ignore. Watch the installers the whole time they are moving things even if it feels creepy to you. But great fridge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just love this fridge!!!! Our salesman was great and the delivery guys were just awesome! They took the time to set it all up and got rid of the old fridge and packing debri.

    I would recommend this to a friend