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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2679 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers frequently mention that the refrigerator is spacious, has a good price, and comes in a nice design. However, they also commonly complain about issues with the ice maker, noise, and defective parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 2,679 reviews
  • Rated 5 out of 5 stars

    All Whirlpool appliances now!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was to replace a 19 year old GE side by side. I almost went with the larger capacity, However with some research and input from famliy, decided to go with the icemaker in the refrigerator, as opposed to the door. I read how the ice maker issues seemed to come from the wires flexing over time coming to the icemaker. Very happy, the ice size is smaller and is actually handier for smaller glasses. The door capacity for storage is also adjustable, not just the internal shelving. Great buy for the price, happ with the whole process.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerador

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator freezes and I do not know if you have to do something but when they swallowed it they did not tell me anything or when I bought it. and call to come and check it and the 2 times they gave me an appointment to come they canceled me like this.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buy a different one.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge works but there’s a few things that are really, really annoying. The drawers don’t slide, they grind in and out. The shelves are not adjustable and at such a height that you can’t stand a bottle of water, stack 2 yogurt, or even two cans of soda. On the water dispenser it is made in such a way anything other than the standard cup cannot easily get ice. Oh, and they put the temperature controls where the ice maker controls are so everyone a kid gets ice the settings are changed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The Refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a year since I purchased this item. Generally, I love it because it enhances the general look of my not-so-modern kitchen. My one concern would be the ice-maker/water amenities. I am not sure if it's a people problem or a product problem. The water element light is on right now even though we just installed a new water purifier. The ice tray stopped working recently. I have put in an order for service for that. The bottom doesn't look like its well put together, but I do not put a lot of focus on that. I really like this refrigerator, just wanted to mention some of my concerns.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dependable model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for over a month. So far so good. I had a Kenmore that was just two years old. It was a French Door style that was irreparable. This side by side may be an older style but it pays to have one that has dependable history.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool 24.6 cu ft Side by Side Refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ice maker & crushed ice maker. That's most important to my husband, as he loves crushed ice. I can put on my magnets, which I love. The freezer & refrigerator work Great. It's a keeper for sure. I actually have one at another home of mine too, because I liked it so much. The price is great for the Quality. And it looks Great, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replace an LG with Whirlpool.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good size refrigerator. I has to bought to replace an LG refrigerator that has compressor problems. The LG has the compressor replace after one year of use. I has to wait two and a half months to be repair. After two years it broke again and replace it with this Whirlpool, because the old one was Kenmore made by Whirlpool and I replace with the LG that was my nightmare . All reviews for this refrigerator are good. I recommend this Whirlpool.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice large fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of room. Ice maker makes plenty of ice and drinking water is filtered and tastes good. Nice adjustable shelves with adequate drawers for fruit and veggies. Only fault is the door swings all the way to the right when opened and jars to a stop when hinge hits it’s limits. Door won’t dtay in one position swings all way open

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Whirlpool 24.6 Cu Ft. Refrigerator

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Whirlpool side by side refrigerator is working great and it really holds it's temperature. The ice maker is wonderful and working perfectly. The handle on the door loosened up and I called Best Buy and they had a repair team come out right away and all the handle needed was to be tightened. I know now that the allen wrench I have works and I can tighten the handle myself if this happens again. Great job and I am so pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Made Kitchen Beautiful & Happy i chosen the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whirlpool always adds a very good value, and it did for this product as well. Refrigerator is spacious enough that we dont use the left door often as it all fits in right and have a cool option of water filter + Ice cubes tap which makes your life easier. Freezing is fast and double door adds great look to my kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfect in my kitchen! Water and ice dispenser are awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but don’t like the refrigerator door.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had it for about six months. It does the job, nothing fancy. The install may have gone wrong. One door seems higher than the other. Unless that’s the way it’s supposed to be and other customers notice the same? The right refrigerator door swing all the way open and fast when we open it. That’s annoying.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Looks Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this refrigerator two weeks, but I'm happy with it so far. The ice maker does a great job supplying plenty of ice. Nice storage options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    whirlpool fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome fridge has a bunch of space and the drinking system is a must !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fair price for whirlpool refrigerator. Everything works so far as it should. I like the crushed ice feature, works much better than the Samsung I replaced. Refrigerator and freezer work well so far. The water dispenser works well. All of the touch pad controls are easy to use . After just one month, everything is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator is great. Love the stainless steel look and water/ice dispenser is amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool appliances!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this whirlpool refrigerator and microwave for a month. I like the whirlpool brand. I also bought the whirlpool over the range microwave. So far I am pleased with both appliances. When my dishwasher breaks I will get a whirlpool dishwasher too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really happy with this refrigerator! My previous refrigerator was a Whirlpool that we had for 18 years so I wanted another Whirlpool. I read reviews about this refrigerator that some said the freezer wasn’t very cold but I haven’t seen that with this one. Everything is really cold and the fridge side keeps everything fresh. I love the way it looks and I’m very happy with it. I’ve had it for 3 months now and I think it’s worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our New Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Purchase! It does everything that it's supposed to. The only thing that I don't like about it, is the water dispenser. It needs to be further into the door so it doesn't drip in the floor when you pull your glass away

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! The right door swings very wide though and slams into our pantry door so we have to be aware of that. Great delivery and helpful staff. Also the ice output only fits a standard size glass. Otherwise you have to slant the glass because the height is so short.

    I would recommend this to a friend