Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2715 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers frequently mention that the refrigerator is spacious, has a good price, and comes in a nice design. However, they also commonly complain about issues with the ice maker, noise, and defective parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 2,715 reviews
  • Rated 5 out of 5 stars

    Great buy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator purchase was a great decision! I was worried it would be defective, but thankfully it has worked very well. I’m glad we took the chance and saved some money!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator came broken the delivery guy was in a bad moon and told me before getting to my house on a phone call he was not installing or taking my old stuff out he broke the bottom of my refrigerator I buy must my house stuff from Best Buy but this time I feel like I got disrespected and treated poorly

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Space

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good refrigerator, it cools very well, it is very spacious, it has a good water dispenser. I love it and my wife is fascinated by this refrigerator. I recommend this product 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is good, delivery was excellent! The two gentlemen who came to the home were very respectful and did a great job!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Attractive addition to kitchen but noisy.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is noisy. Motor cycles on frequently even though not frequently opening door. It is roomy and bright light inside makes it easy to see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Side

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a newer refrigerator and came across this model and it has all the needed operations I wanted

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of junk

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it and the ice tray is not the one that is in the picture the ice tray has plastic arm inside the ice tray and it doesn't have the little wire stick thing that you have to let the device know it's.full of ice in the box. I notice that it won't make ice on regular I have to pull over at gas stations before getting home from work to have enough ice for drinks at dinner . This thing is really dissatisfing customer this is not what I wanted I had the same issues with the old Amana refrigerator I let them haul out I should of just kept the Amana refrigerator if I known this whirlpool refrigerator was not going to make ice . why can't I get a break I just want ice with my meal god I am so tired of everything now garbage nothing is good guality anymore lol oh oh and makes a loud noise like I am at the warehouse again at night it sounds like it's under construction in the kitchen at night LoL me now buddy I done. Take you whirlpool refrigerator please take this thing back !!!!?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has everything we needed and were looking for. It is the perfect fit for the opening in the kitchen cabinet and it looks nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge great price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exeeded my expectations and being an open box product I found nothing wrong with it and it works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy has the best refrigerators and stove and very good quality I like to buy there

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sleek/LowPrice fridge with two big flaws.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this set for my new house and was happy with the design look and price. Pros - Simple New design - Well Priced - Easy Water and ice dispenser Cons - Major Cons My 10+ year old fridge had more shelf options then this 2018 year model. How are you not able to add more shelf placement options!? - Big complaint is the noise...loudest fridge I've ever lived with..extremely annoyed how even with the TV on you still hear the humming of the fridge.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Dear TJFL, Thank you for taking the time to write regarding your Refrigerator. Feedback from our customers is an important source of information. We regret that you are not totally satisfied with your Refrigerator. We manufacture several different models with various feature and accessory designs while trying to provide appliances that are versatile in meeting the needs of our customers and adhering to increasing governmental restrictions. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Great refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is clean, beautiful brushed stainless steel & very quiet. There’s plenty of room & both the ice maker & water dispenser work great! I waited til it went on sale & was glad o did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and works well. faster delivery and professionally installed. Thank for everything !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is great. It makes ice quickly. It has plenty of room for all sorts of things no matter the size. It is relatively quiet. My wife loves it. Looks great and is easy to keep clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Addition to My Kitchen

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful fridge. Just got it yesterday. Already making clean water and ice. Sleek design, lots of space, easy visual access to contents. So thrilled with my purchase. Woohoo!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge looks nice and is satisfactory

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Fridge has a lot of space, ice maker and water work great, freezer storage is adequate if you don’t freeze a bunch of stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best features for the price.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy hook up. Even great with uneven floors. Best buy adjusted fridge one side 1 inch in not more. House was built in 1910. So most floors are not straight. Looks excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator and came in a week. I also bought the 5 year extended warranty. I high recommend this whirlpool product as I have already bought a washer and dryer from this company and they last at least 10-12 years and are ver well made to last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best ! Is perfect!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is perfect! freeze! He does everything well. It's super big! I always patch it up.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doors are not aligned. The drawers do not slide back and forth very easily. They seem very cheaply made. It's disappointing. The ice cubes get stuck too. The height of the top shelf is not adjustable at all, and the height is not enough for tall items.

    No, I would not recommend this to a friend
Sponsored